I was traveling through Terrell and needed an ER vet for a ill dog. She asked to put me on hold and…read moreI agreed, but when the young lady came back on the line laughing. And even though I was telling her about my almost unresponsive dog, she kept giggling in the phone. Being in the medical field myself, every patient conversation is important. Every client is treated like your next of kin. I'm sure the vet care here is probably good, but I felt that this staff person could care less about my family member. Needless to say, they didn't do ER visits but did direct me to another vet where I am receiving excellent care.

Great experience, they always take care of my pets. Prices are fair and they always give me an…read moreestimate ahead of time

Thorough, polite, knowledgeable, efficient and reasonably priced…read more We're delighted with his excellent service.

Dr. Hernandez is a very honest vet who took care of my dog's tooth abscess. His staff is very…read morefriendly. You can tell they love animals. They come by occasionally to greet each pet. It's a small office, but don't let that fool you. Your pet will get great care.

I want to add this to my original review because my opinion of this clinic continues to grow higher…read moreeach year.. My most recent visit to Centerville Road Animal Clinic will always be in my memory. My oldest and sweetest dog had become ill. Then very quickly he was very ill. He was unable to eat, or take his medications and he was suffering. When I brought Lewis into the clinic; I had gone without sleep and was extremely stressed out about my poor dog. The staff there are honestly special people. They treat you like you're an old friend. It was Dr. Stanek and two members of her team there that day. Words fail me to describe the genuine thoughtful goodwill they showed me during that visit. Dr. Stanek gave me the choice of how to proceed with Lewis and I chose euthanasia because his quality of life had already been rapidly declining even before he became so sick. Due to the gentle kindness of Dr. Stanek and her staff; I got all the way home before breaking down in tears. But I hope they know how grateful I feel to them for getting me and Lewis through that hard decision. I miss him a lot but It's a comfort to know that he's no longer suffering.

I took my cat, Tooks, to this vet this morning at 12 p.m., & had an experience with Dr. Julie that…read moreended HORRIBLY. I called ahead to explain that my cat has a deformed claw that grows into his paw pad, I came in for a SIMPLE TRIM. Normally, we go to Terrell Veterinary Center where they handle this perfectly -- no cutting the quick, proper care, antibiotics, everything. I only came here because I couldn't afford the usual ~$180. That was a HUGE MISTAKE. WHAT HAPPENEDThey took Tooks to the back to trim his normal nails -- that part seemed fine. Then Dr. Julie came in to handle the problem claw. As soon as she started, my cat SHRIEKED in pain and hissed -- something he NEVER does. When I looked at the table, there was BLOOD EVERYWHERE. They had clearly cut his quick. That has NEVER happened before with my regular vet. At first, I tried to stay calm because I know accidents can happen. But then I saw the claw they removed. When I picked up the claw from dr.Julie placed on the sink, I realized they didn't just trim the part in the paw pad -- THEY TOOK OFF WAY MORE THAN THEY SHOULD HAVE. I was holding basically the entire visible portion of the claw, not just the tip. THIS SHOULD HAVE NEVER HAPPENED. LACK OF EXPLANATION & CAREWhen the assistant came back, there was NO doctor present. No explanation for the bleeding. No instructions. No antibiotics. Nothing. When I asked why the quick was cut, I was told it's something that happens "pretty often." That is NOT normal. I have multiple pets and trim nails regularly -- I have NEVER cut a quick. CONFRONTING THE DOCTORWe went back inside to speak with Dr. Julie. She did not agree with antibiotics, claiming the nail wasn't infected -- even though we already had it checked and knew it likely was. Then she finally prescribed them. Then she claimed the nail "broke off" beyond what she cut and that it must be a part of his deformed nail and a weakness. That is COMPLETELY WRONG. His nail has NEVER broken like that before, and I have handled it many times myself without issue. AFTERMATHWhen we got home and checked his paw, it was WORSE than expected. I cannot see his nail AT ALL.It is bloody, swollen, and has discharge.There is NOTHING where the nail should be. We contacted our regular vet, and they confirmed THIS IS NOT NORMAL. They told us not to use the antibiotics given and to come in IMMEDIATELY for an urgent appointment. FINAL THOUGHTSI am EXTREMELY ANGRY and upset. Dr. Julie insisted everything she did was normal and blamed it on my cat's deformity instead of taking responsibility. SHE CLEARLY MESSED UP. I don't know if this will cause permanent damage or if my cat will need further procedures from this specific incident until my vet appointment with my trusted doctors but I fear that his nail is going to grow back more fucked up then it was before. I feel sick and disgusting, the whole setting was un-professional and uncomfortable. WARNINGI WOULD NEVER COME HERE AGAIN.I WOULD NOT RECOMMEND THIS PLACE TO ANYONE FOR NAIL TRIMS. They openly admitted it's "common" for them to cut a cat's quick -- that alone is unacceptable. It shows a lack of care, skill, and concern for animals. I will be including before and after photos, along with the claw that was removed. This experience was COMPLETELY AVOIDABLE and should NEVER have happened.

Dr. Hartai is one of the best, very knowledgeable on his field…read more He has truly helped my fur kids. I highly recommend him .

I highly recommend Dr Hartai for pet care and in home hospice. Our wonderful 18 year old cat Jay…read morehad been terminally ill for a few months. Dr Hartai always made sure Jay was as comfortable as possible during exams and kept us more informed of what he was doing than any other vet we had visited. When the time came to make that difficult decision on next steps, Dr Hartai patiently explained the process and answered our many questions. When the time came, he came to our home, let Jay stay on his blanket on the floor where he was comfortable and maybe most importantly of all, treated Jay with so much respect and care both before and after.

I had a great visit today with my new rescue puppy Bo. He was very timid and scared, but both the…read moretechnician and the doctor got on the floor with him and made him feel comfortable. They were great and very knowledgeable. Will definitely use again.

Thrive Vet in Wylie provided exceptional care for my son's senior dog who was visiting our home. At…read more15 1/2 years old, deaf, and blind in one eye, he needed gentle and compassionate attention when he developed a tooth abscess. Thrive was able to see him immediately when other clinics couldn't. The entire team--from the front desk to the vet tech--was welcoming and caring, and Dr. Taylor was thorough and kind while outlining the next steps in his treatment. Their prices were also very reasonable. We highly recommend Thrive Vet to anyone looking for prompt, compassionate care.

Dr. Klaxton is a very skilled vet surgeon and his staff are very dedicated and compassionate…read moreDr. Klaxton also is a USDA accredited vet for canine passports and is up to the latest in terms of implantable chips accepted in the EU.

We have been bringing our dogs and cats to Dr. Claxton at the Quinlan Animal Clinic for over 16…read moreyears and we have had nothing but superior care for our furkids! Doc is a caring and knowledgeable vet and always strives to make sure everyone has the best care. The entire staff goes above and beyond to make sure everyone is comfortable and they really do care! We highly recommend this clinic!

We're sharing our experience with Dr. Rogers at Royse City Veterinary Hospital so other pet owners…read morecan make informed decisions. Dr. Rogers had been Rockie's vet for over 5 years -- she was the one who originally diagnosed him with a collapsing trachea, a condition that requires careful monitoring and minimal stress. Because of that history, we trusted her completely with his care. That trust was broken. Rockie was left in a kennel for over 4 hours, barking, panicking, and under extreme stress -- the exact situation that should have been avoided given his condition. That stress escalated into a life-threatening emergency. Prior to that day, his condition had been stable and managed. He had never experienced anything like what happened under her care. We were forced to go through the trauma of watching our dog die and then be brought back -- something no pet owner should ever have to endure. Since then, Rockie has required ongoing medical care, including emergency treatment and multiple follow-ups with other veterinarians. He was later diagnosed with diabetes after being placed on high doses of steroids needed to stabilize him. Multiple vets have explained how this can happen, and we are now managing this as a lifelong condition. We have also learned, through second opinions, that procedures were performed that were not necessary. Although Dr. Rogers has acknowledged responsibility, we have had to fight every step of the way just to try to get the medical bills covered -- bills that only exist because of what happened under her care. Beyond the financial burden, the emotional toll has been overwhelming. We rearranged our lives to care for Rockie for weeks, missed time with family, and are now facing long-term health consequences that could have been avoided. We are currently pursuing legal action. If you take anything from our experience, please ask questions, get second opinions, and advocate strongly for your pets. We trusted the care being provided, and we are now living with the consequences of that trust being broken.

Dr. Rogers is an amazing veterinarian. She is patient and kind. Office was neat and clean…read more Receptionist was super friendly.

Such a great morning meeting Dr. Sidwa and her amazing team! Dr. Sidwa came highly recommended…read morefrom good friends in the Plano area who mentioned she was opening a new office in Rockwall. She and her team are all extremely knowledgeable, professional, and just good kind compassionate people. The details and recommendations were clear and spot on. The clinic is new and super clean. This team and clinic are just all around so well planned, trained, and accomplished. I'm just so pleased to have this quality of vet care closer to home. Thank you Dr. Sidwa and your team at CityVet Rockwall! Thank you Kayla for your kindness and taking time weeks ago to get us set up for our opening day appointment!

I recently brought my new Corgi puppy and my 8-year-old Lab mix to Dr. Sidwa for a puppy wellness…read moreexam and arthritis management. She was exceptional with both dogs. They are in great health and now have care plans to help keep them that way. I'm already planning to bring my other, more challenging dog to her next. If you're looking for a veterinarian who genuinely cares about your pets and provides honest, no-pressure recommendations, I highly recommend Dr. Sidwa at Rockwall City Vet.