I see a lot of reviews with a negative spin on the TSA precheck process at 93 Mill St Springfield…read more My husband and I were there today, as walk-ins. Donald took care of us and everyone else with unbelievable patience and professionalism. He is excellent. Donald is a pleasure to deal with. Chris & Wayne

Long lines, cramped, rude staff. Not a good experience. Only come here if there aren't any other…read moreoptions.

I love this library! It's absolutely gorgeous!…read more It's relatively new and it's pretty large. On the main floor, they've got fiction, a teen area, all the media, and a bunch of areas to sit and relax and read. They've got the largest children's room around by far! Oh my goodness! They've got iPads, large research computers, the small computers for the little little ones, and even a 3D printer! It's so cool! Downstairs they've got the computers and non fiction, along with a few rooms for meetings and such. It really is a beautiful place.

It's def a great RMV I love the woman Iwona at the door extremely hood demeanor and customer…read moreservice bedside manner. The security team is mostly pleasant - there's a woman at window 23 is trying to assist me. Today I have to go get my son - they said I have to wait another hour and that they called my number - I literally never moved out of my seat and they did not call or put B 103 on the screen. I even double checked if they had called it with woman in window number 10 and she was not nice to me at all. Very rude and said "if it's not on the screen we never called it."

Writing this with the mindset that MOST people who need to come here will not read this…read more My reason for being here today is canceling my mothers plates for her vehicle. Started by spending 10+ minutes on the phone (my choice) to talk to someone to figure out the process and steps needed to be taken. Got what I needed to be done real quick online and then made my way here to finish the process. 10:30am Monday morning I figured it would busy and I was correct. Stood behind someone line who had bad body odor, so please do yourself a solid and clean up before you come. Line was all the way to the door, maybe took 25 minutes to get to the counter and another 3 minutes to cancel the plates. Overall I was pleased with the service and my experience. The security guard and lady directing people where to go could have been more pleasant when I walked out after thanking them and wishing them a good day.

My husband and I went in to start the process to receive our Social Security payments . The office…read morewas spotless and clean it was quiet the staff amazing ! They were so helpful answered all questions made printouts for us . I was nervous about the process but left so happy..we went out and celebrated with a martini!!

This is a convenient location. I was helped by staff and given a number. My wait was less than ten…read moreminutes. The clerk was efficient and professional. Don't forget to bring all needed information!

I really like this library. It is very historical and it has some cool stuff at the library…read more There's a permanent display of military weapons as well as a really cool bear sculpture. The Children's library is really nice downstairs. The library staff are nice people and the atmosphere is really old but really kept up spotless.

Easthampton's Emily Williston Library and I go back 35 years, and the staff is unfailingly polite…read moreand helpful. The building is an architectural gem, and its collection seems well curated. Being able to request materials using the cwmars system gives access to a large network of libraries, so building size is not important to me. The location is convenient, and parking is generally easy except when school gets out. They were good sports when I added B to the start of their READ sign one April Fools day.

Cute library tucked away in the wooded 16 acres lot. It was quiet, comfortable, with a group of…read moreolder women whispering to each other as they knitted. They have a good selection of books for it being a smaller library. I especially appreciated how they had certain books standing out front and center so you could readily pick them up. Both of my book selections were like this, and they were really great reads. If there's a book you're looking for and they don't have it, ask and they'll order it for you. Cozy, comfortable, quiet, and inviting, everything you want in a library.

Wonderful, child friendly staff!! Always go above and beyond! Nice and quiet for reading!read more

Flippin awesome this is my go to place for books, magazines, movies... even puzzles (they even have…read morethe fancy shmancy 3D ones). I know I know if you live in a big city Agawam's library may not impress but this is a little New England town people. Definitely the best library I've ever frequented. Books/Videos/online services: My favorite thing about this library is the fact that they are linked with a ton of other local libraries so even if they don't have your book they can get it from one of the neighboring libraries. They even have great shows you can get on DVD like Sopranos, the Wire, The Walking Dead, etc... not to mention most of the new releases that are available on Redbox. They also give you updates to your email when your books arrive and when they're due. You can also extend your books online. Ok people I realize that all libraries probably due it these days but hey its the 1st time I've ever used these features. Books upon books, right when you walk through the door they have a pretty awesome wooden parquet floor, community room to your right, art adorning the walls by local artists and a section for new arrivals. To the left is a very comprehensive kids section with computers, a children activity room, and a little play area for toddlers. The rest of the library is dedicated to the all of the other books, video's and magazines. They even have backpacks prepacked for book clubs how cool is that. I also love listening to books on tape for long road trips and they have a pretty great selection ( Cracker whaaattt). Staff: Always very helpful with finding a book, resetting your pin for the umpteenth time, and checking out an obscene amount of items. They also have a Keurig machine with K cups galore and if you ask nicely they may even help you make a cup(they even have hot chocolate.) Overall Impression: This place is outstanding especially considering the population of Agawam is ~ 29,000. Check this place out

Normally I don't do libraries-that was until now. This place is conveniently near Agawam High…read moreSchool & not too far from MA 57 & also major routes in the area so thus no issues there. Place is well set & in order & if you need to print off the computer if you have no smartphone or printer from your computer this is a good one for thus. Restrooms are the type you get from the desk & return due to character with motives (not going there). Overall not bad.

Every Fall through Spring, the poor town of Amherst is overrun with students, and each Summer, they…read morerun back to their hometowns, leaving the residents with some time to unwind and breathe. - As a town, it's a college town - the college kids run the place. And that may mean poor service at establishments, or overcrowding at bars. But well, it's all right. You can walk into town from UMASS, if you want. It's a sorta-walkable town. Few decent stores. Some OK restaurants. Mostly a lotta hippies walking around town. Oh well, enjoy your summer off folks!

As progressive as it might seem or even claim to be, it's not. I am writing this review as it…read morerelates to the condition of the roads though I'm sure if urged to do so, I could write about a number of issues in this town as it is full of them. Even as I write this, the town is lacking in the up keep and general maintenance of their roads. It seems it must be a pretty bad prioritizing issue because even as potholes swallow up cars in the center of town, not 200 feet away a new project starts. This happens all over town, every year. They seem to be able to find money for new projects and yet never enough money to maintain what they already have. They seem to be falling into the very trap that the towns people profess against. The ever glutenous attitude of materialistic new projects without taking care of what they already have.