I called them 3 times. Person answering phone was nice and said she would send someone out. I'm…read morestill waiting.

David was real easy to work with. I had some outside problems come up and he was patient and…read moreunderstanding of my situation. Professional yet friendly, a real good guy. The price was great and his workers came early and got it all done the same day. When its time to do my garage roof ill be calling them again.

From the owner: At Performance Roofing & Siding in Grand Rapids, MI, we specialize in professional roofing and…read moresiding installation backed by industry-leading warranties — including a lifetime labor and material warranty and a 50-year workmanship guarantee. As an Elite Preferred Contractor with the James Hardie Contractor Alliance, we are recognized for our excellence in installing high-performance fiber cement siding. Our expert team delivers hassle-free exterior solutions using durable, high-quality materials designed to protect your home for decades. Locally owned and operated, we’re proud to serve Grand Rapids and surrounding communities with reliable service, transparent communication, and easy online scheduling. Whether you need a new roof, siding replacement, or both, trust us for expert craftsmanship and long-term peace of mind.

My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

Replacing a roof is a major project, not to mention expensive, so it's a good idea to learn as much…read moreas possible about roofing, how roofing companies work, get recommendations, and obtain several bids before making a decision. The roof on my small 1950s bungalow was showing its age and had a few leaks over the years so it needed replacement. I decided early on that I wanted to go with a local company with an established record of quality work and offered a solid warranty. This criteria eliminated a lot of roofers, and I narrowed my choices to three companies that had solid standing in the community. All the companies I contacted had good reputations and recommendations, and the bids came in about the same. But I chose West Michigan Roofing, and recommend you do too. Edward, the Grand Rapids branch manager, did a thorough inspection of my roof and provided an in depth explanation of the process, the how and why of the materials that go under the shingles, installation, the shingles themselves, their crews, and warranty options. He did his homework before our appointment, arriving with overhead photos of my house and identifying areas of concern. It was a lot of information - some might say too much -- but it gave me confidence West Michigan Roofing would do a great job and stand by its work. They also offered a wider choice and quality of shingles than the other companies I contacted. Having a roof torn off and replaced is disruptive in the best of circumstances, but especially when you have a shared driveway as I do. My neighbors report that Dale, the supervisor and the work crew were conscientious and polite (I was at work while they were there). It turned into a two day job as the crew discovered there were three, not two, layers of shingles on the house. Yet the crew cleaned up at the end of the first work day, and when I came home at the end of the second day the only way you'd know they were there, other than the beautiful new roof, was the dumpster in the driveway. They also did a good job of protecting perennials and other plantings in my front yard. It hasn't rained (or snowed--it's June, after all!) since the roof was installed, but I can't imagine that there will be any problems with the roof. And in the unlikely event there are, I know West Michigan Roofing will stand by their work. I encourage you to contact them when you need to replace your roof. You won't be sorry.

Charles was extremely responsive and a great communicator. His crew did the work right the first…read moretime and did it quickly. I've recommended him to neighbors and we plan to use him in the future.

Everyone I spoke or dealt with was great. They were very pleasant, professional, and…read moreknowledgeable. I told them the problem and looked at the area I thought the leak was. Charles took pictures of the area to show that the leak was where I thought it was. It was even recommended, but not pushed, to get another area replaced and explained why it would be a good idea. I ended up getting the other area replaced and I am glad I did -- just for peace of mind. I really like speaking with someone who is not a 'pushy' salesperson. I appreciate talking to someone who talks to me and explains things clearly. I would highly recommend 616 Roofing and Exteriors and would call them again for any needed repairs in the future.

Did free estimate, very reasonable pricing, and did repair speedily to replacing siding damage from…read morewindstorm.

We recently had our home and several other buildings re-roofed by All Service. From beginning to…read moreend we could not be more pleased with our experience. The owner and office staff were very responsive to our questions and concerns and their quote was very competitive...it was a plus that they work with the Michigan Saves program. We are very pleased with the final product. We love our new roof! The workers were very careful and respectful of our property and did an awesome job of clean-up.

Good prices and lead time. I can report on installation next week. Person quoting was polite and…read morethorough. He even found a couple issues on the roof to correct along with the gutters

Company said they were coming out for a quote Saturday at 11 AM. I waited until 1 PM and no one…read moreshowed up or responded to my emails. No way to run a company.

Hieu Duong is very professional and is prompt with his responses. He's been able to fit us and our…read moreparents in within a day or two of us calling, and his inspections are free! He is very patient and thorough, and will take the time to explain everything in great detail so that we feel comfortable and familiar with the process. We will continue to use him and recommend him for all of our roofing needs!

From the owner: You're looking for a dependable partner to maintain your home's exterior, aren't you? HD Building…read moreServices is here to assist you in Wyoming, Kentwood, Kent County, and surrounding areas. Whether it's ensuring your roof withstands the harshest weather or enhancing your home's curb appeal with new siding, we've got you covered. Imagine the peace of mind knowing your home is protected by top-quality materials like Trex® and TimberTech®. We offer comprehensive roofing services, gutter protection, siding installation, and more--designed to save you time and money on maintenance.

When you've been in a house for a while, one of the big money things you're confronted with is a…read moreroof replacement. Fortunately I've gotten in and out of previous homes before having to tackle this but now, the time has come. After talking to several companies and reviewing proposals, I chose Smart Roofing Systems. Smart has done many homes in my neighborhood and everyone had good things to say about them. My experience was no exception. One difference I noticed about Smart vs. other companies is that instead of having a huge dumpster placed in your driveway, they used an open trailer on wheels allowing for easy removal of the debris each day. I also liked the fact that this left no marks on the asphalt driveway like some heavy dumpster can do. The crews put in extremely long days and did an amazing clean up. When you tear down a roof, shingles, nails, etc. go everywhere. The job site remained neat and the daily and final clean up was superb. Smart was extremely easy to do business with. Great, responsive communications and follow up. I tend to ask a lot of questions especially given the costs involved. Never was I left hanging. I highly recommend Smart Roofing Systems.

Very professional owner and in addition the best manager in the field answering all of our concerns…read moreand questions we had before deciding rather quickly to use Smart Roofing Systems to remove and replace our original roof from 2004 when our home was new? Looking forward to having our old roof from 20+ years removed and replaced tomorrow, 07/24/25! Well fellow homeowners, our roof has been replaced in less than 8 hours?What is most amazing is that it was 100 degrees today in SW Michigan? What literally perfect hard workers and team removing our old roof and a professional and beautiful replacement in this 100 degree combined hot and humid day at our home in Vicksburg Michigan! I spoke in the Yelp chat with questions to the owner Richard Paige in Rockford, MI., who certainly knew all the questions he answered without hesitation and it revealed his knowledge of all the aspects we needed to know! We could not have been more impressed, and we made the decision to have our roof replaced in the very next week he was able to fit us into! A week ago our new premium was due and having our initial roof replaced today, we were able to obtain a credit of $617! Ask your agent about this because it was apparent our roof was old enough that it was raising the cost of our annual premium! We never knew that, but we must also honestly inform all homeowners that insurance companies are very concerned about possible claims because of aging roofs, which seemed fairly obvious, but it "woke us up" when faced with a 50% increase in the past 2 years? Thankfully our agent was definitely helpful and on our side in advising us we could save so much by spending a very reasonable amount with Smart Roofing out of Rockford who replied to me on the YELP APP almost immediately and the rest was history! We are now one week later very thankful this was communicated so well by the owner Richard Paige! We advise anyone in need of reducing sudden increases in homeowners premiums to do a small amount of research, and we sure hope our advice is helpful to all? Sincerely, Mike & Kathy