Just had my furnace serviced by Shawn at Genove. He was great. he was very Knowledgeable and taught…read moreme a few needed things. The office called to let me was he was arriving shortly. I liked that. I will be calling Genove in May to service my AC unit. Use this company, you will be glad you did. Arthur Karelas, Framingham,MA

Great local business. Offers automatic oil delivery so you don't need to worry about running out of…read moreheat during the cold winters or going out to check the tank yourselves. They somehow always know exactly when to fill. They also generally have great new customer deals to help protect your heating system and tune it up for the season. Customer service especially has been stellar! Always happy to help whenever I contact them, I highly recommend giving them a try.

Highly recommended. Sadegh repaired our AC system after another HVAC contractor told us we needed…read moreto replace our system to the tune of $16,000. He exhibits the rare combination of knowledge and integrity. Thanks, Sadegh.

BEWARE of Albortz: **Sabotaged my HVAC to Create Repeat Business**…read more If you're in the market for HVAC services, I strongly urge you to steer clear here. Over the course of a couple of years, I've encountered multiple incidents that seem to point to deliberate sabotage of my heating and cooling system. I also have PROOF in my pictures. I'm somewhat handy, and if I was not, I would have been taken advantage of even more. Here's my story: **Incident 1:** It all started when my AC unit broke down during a heatwave. I had a newborn at home, so I needed help fast. Despite being on the pricier side ($500 for the visit), they were the only ones available quickly. The technician "fixed" the issue and tried hard to sell me a brand-new unit--despite the fact that my current one was still functioning. I brushed it off as a sales tactic. However, when the weather turned cold, I realized my **heat wasn't working**. I'm a bit handy, so I took a panel off to inspect the unit, and what do I find? The **gas line had been turned off at the panel**! It's important to note that the heater worked just fine before this service, so the only possible culprit was the technician. Had I not caught this myself, I would have likely been convinced that the entire system needed replacing--costing me even more money. **Incident 2:** Later, I did end up getting a new HVAC system (from a different company). However, my diverters (which control airflow) stopped working, blowing a fuse. Once again, no one else was available, so I had to call Alborz again. I was skeptical after last time, but thought maybe it was possibly an accident... This time, I was on high alert and watched him closely. He fiddled around and had me go check the thermostat downstairs while he "worked on the unit." Reluctantly, I complied. Sure enough, when summer arrived, **the AC stopped working again**. **Proof of Sabotage:** After some investigation, I discovered the technician **deliberately disconnected a wire** in my unit, which is why the AC wasn't working. I have photographic proof showing the disconnected wire and the work area, demonstrating this malicious action. --- **Final Warning:** It's clear to me this company has a pattern of **sabotaging equipment to generate more business**. These aren't simple mistakes; they're calculated actions designed to mislead homeowners into believing their systems need more work or replacement than is necessary. If you're considering hiring them, think twice--you may end up paying more than you bargained for, both in money and frustration.

Suburban did a Great Job replacing My heating System last November I had them come out this Spring…read moreto Check My Central Air. The System was about 21 years old and I knew it had problems . Shane and Joe came and Checked it out .The unit in the attic was clogged and full of rust . Shane took pictures and showed Me how bad it was. We decided to replace the complete System . The first Day removing the old system it was 134 degrees in the attic they did the job and never once complained . This New System works Great We are Very Happy with it . Again I Highly Recommend Suburban Heating & Cooling . Thank You , John , Shane and Joe

If you need HVAC service, this is the place to call. Their service and follow up is exceptional. I…read morehad to have them come to the house a few times for a problem and they were right on top of it. They understand its 90 degrees out and needs to be fixed asap. Shane was our service technician and he did a great job troubleshooting the problem. Highly recommended

We needed a new boiler, ours was past expiration date but was still running.We had Jamie come out…read moreto take a look and get us an estimate. He is a superstar. I mean some of the best customer experience/ service I've ever received. He patiently explained things, reviewed options, etc. I wish he could have done the install too. He answered all our questions in the back and forth on the estimate, and the chimney liner we needed and everything. I thought all was clear, we had one miss but overall got the new boiler and crazy fan thing that goes with it (don't love, but needed it). We needed a follow-up visit and got it in a very timely way. We even worked with the owner's son, Liam he great to work with too. He really listened, he was responsive and a delight to work with. I would recommend this company based on their customer service from the salespeople and responsiveness when issues arise. Like all home repair folks, the company struggles with accuracy on arriving when they are meant to come. One time they arrived too early and it was morning so I was running out of the shower. Another time they set an appointment for 230pm and came at 815am. I'm just glad the work was done.

We've had a very long challenging history with Atlantic. The only reason we keep using them is…read morebecause our contractor really pushes using them, and it's hard to find an alternative in any case - I've had one other service out but they didn't really instill confidence. We moved into our condo 19 years ago; central AC stopped working when the next summer rolled around. Same with the next, and the next - a new coolant refill every time. Eventually, when pressed for an answer, Atlantic reported suspicion of a leak in the system, but were unable to find it over the next 5-ish years when AC kept failing to cool right when it gets really hot here each summer. At some point we decided to purchase a new system that cools the air within the unit - bypassing the concern about a possible leak. Absurdly expensive b/c it's huge and on the roof, requiring a crane etc. Except, that one also fails about every one-two years and no one knows why. They're *very good* at making you feel like this fix is the one that will stick, but it never does. Wish we had pushed for a warranty-based fix before our warranty ran out. Also, lots of variance between technicians. This summer, when the system failed per usual and I had to have a technician out, the first technician exclaimed that the amount of rust in the system was very concerning because we were "breathing it all in." When I showed it to an Atlantic salesperson/technician a week or so later, he said that there was absolutely no health risk and that the rust was completely normal. Which one to believe....? In the meantime our mini-splits on the lower floors have been conking out over the past 2-3 years - all pretty old. Said salesperson/technician from the last visit came to provide an estimate two weeks ago. Despite attempts to reconnect with him, he has vanished. I was hoping to get the AC taken care of by now as we're nearing July and it's going to get extremely hot here, but I'm about done with this company.

We previously used Harry Wells and later Heritage for plumbing and HVAC. Heritage had experienced…read moretechnicians, but their pricing was extremely high. Last year they warned us that our refrigerant was obsolete, and if anything major failed, we'd need to replace the entire system (coil + pan + outdoor unit). Their estimate was around $15k, which is a huge, life-changing expense for most households. The breaking point came when they quoted $1k just to replace a kitchen faucet. We ended up doing it ourselves. On top of that, yearly maintenance and repairs were consistently costing us $500+. When our AC started leaking (caught by Ring sensors), I had to look for alternatives. I had tried before but hadn't found anyone reliable, so I gave Thumbtack another shot despite past poor experiences--many vendors talked a lot, quoted high, and didn't seem focused on actually solving the problem. Some even lacked proper licensing. That's when I found Noble. They handle plumbing, duct cleaning, and HVAC. Their $89 visit fee was more reasonable than others. They performed initial HVAC maintenance and replaced an aging condensate pump, but when the leak continued, they came back at no extra charge to investigate further. They identified a crack in the drain pan under the coil. I confirmed this myself when they demonstrated how water leaked directly through the pan, and later when the removed part clearly showed the crack. Their diagnosis matched what Heritage had previously found, which gave me confidence. They explored lower-cost options like replacing just the pan, but explained the risks clearly. The coil joints were rusted, and replacing only the pan could result in a failure that would waste about $1k. A temporary patch also risked water leaking onto the furnace below, potentially damaging major components. As an engineer, that reasoning made sense to me. Ultimately, the only reliable fix was replacing the coil + pan and the outdoor unit. Their quote was less than half of Heritage's $15k estimate, which made the project feasible. We also bundled additional work at discounted rates: Duct cleaning Brush motor cleaning (had never been done before) Mini-split maintenance HVAC maintenance twice a year for two years A temporary window AC unit provided while waiting for parts I initially considered buying the equipment myself, but they explained that doing so would void the warranty, which I appreciated. Since they're a smaller company, I was cautious about making such a large payment. They addressed this by providing ID, company registration details (which I verified through the MA corporate database), and accepting credit card payments for added protection. The equipment arrived on schedule within two days. On installation day, they first completed a thorough duct cleaning using a vacuum system, brushes, and cameras, and shared before-and-after photos. There was a noticeable amount of buildup, so this was valuable. The HVAC installation itself was complex since our furnace is about 10 years old while the new AC system is modern. They even sourced an additional control board the same day to make everything compatible. Despite the long day (about 8 AM to 8 PM), they completed the work and also cleaned the blower motor as promised. The new system is significantly quieter and more efficient. They later returned to fine-tune the system when the weather was warmer and also completed the mini-split maintenance--nothing was forgotten. Overall, they handled a complicated job professionally, communicated clearly, and delivered exactly what they promised. While this was still a significant expense, we were able to address multiple overdue issues at once. I would highly recommend them for HVAC work and plan to use them going forward for plumbing and maintenance (faucets, water heater flush, filtration systems, etc.). They may seem young at first, but they are reliable, transparent, and capable. You can trust them to follow through and do the job right.

I asked Noble Heating and Cooling to give me a quote on a new AC system installation. I texted them…read moreon Yelp at night, and Patrick came in the next morning exactly at the time he said he would, on such short notice! He was such a gentleman, and a professional in discussing our options. He gave me a very competitive quote right there during that visit including part numbers of the systems to be installed, labor, warranty terms and everything. This was the most competitive quote I had received. I ended up going with a different company because a friend of mine and I had a referral bonus deal that made the warranty terms slightly better, but I was ready to make a move with Patrick. I would recommend at least getting a quote from him, you will not be disappointed.

Summer 2024. Units still under warranty. Will not even come out to the house and look at the…read morebroken heat pump. "We no longer provide service." Seriously! I certainly would never recommend a business that can't provide service for the units that they put in. Dont use them - if you have a problem, you will be on your own. Stay away.

Very disappointing! I was looking to install a brand new AC system. During estimate Artur seemed…read morevery professional so I was excited about potentially hiring HVAC Industries. Unfortunately, even after they seemed to be "working" with me, every other follow up email or call was either ignored or given a note "he is out of town and will get in touch when he is back". I waited for several weeks and wasted precious time with this company even though I specifically asked to just let me know if they can't take the job so I could move on. After reading other reviews, I realized that ignoring a customer was a trend with this company. Oh well... Thank goodness there are other more reliable HVAC companies out there so I do have a beautiful system installed at my home now by someone else!

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!

I've lived in my 1920 home for over 43 years, have been with Boston Standard for years and it is by…read morefar the best company to work with. Every job Boston Standard has done in my multi-family house (and there have been many) has been easy to schedule, the technicians show up on time, are knowledgeable, professional, friendly and you know they are going to take care of your home as if it was their own. I also really appreciate the heads up text messages confirming the appointment and when the technician will arrive including his/her photo in the message! They also use booties coming in and out of your home/apartment. Along with the service contract, they come in to do a yearly inspection and with a multi-family home it saves us a lot of money. Today, technician Chris Tighe checked everything in all the units - sinks, tubs, shower heads, toilets, disposal, the basement water heaters, pipes etc... and even the faucet outside! There were a couple of minor issues and he took care of them - a dripping faucet in the shower, a shower head drip and then a toilet was running, so he replaced a part and it wasn't crazy money. He asked lots of questions and explained everything he was doing and looking for. It's just such a relief to know that Chris (a super friendly, knowledgeable guy) was a person I could trust and know that all is operating well in the house. Kudos to the management at Boston Standard. Keep up the good work. My advice to anyone looking for a great plumbing/heating company, give them a call and sign up for a service contract, it's well worth the peace of mind! https://www.bostonstandardplumbing.com/

I was disappointed with my experience. It seemed like the company was more interested in selling me…read morea new HVAC system than repairing the existing one. Instead of focusing on a cost-effective fix, they quickly recommended a full replacement and used language that felt more like scare tactics than helpful advice. If they did make any repairs, the emphasis was still on replacing the entire system. I strongly recommend getting a second and even a third opinion before making a major decision.