This a nice store and the owner moved from Chinatown boston to Arlington. They moved from 44…read moreKneeland St Boston about two years ago. I can find all kinds of things here, including hand crafted jade, stress relief toys and table games. The owner is very friendly and very knowledgeable about the jade. He also showed me a lot of his own collection, which are very rare and hard to find nowadays. Plenty of free street parking for 2hrs on weekdays. And bus stop is also in the front of the store.

Such a variety of books and gifts. The shop has something for everyone and they can order books if…read morethey don't have them.

Disrespect customer and so rude hanging up phone calls, don't give any explanation to cancel…read moreorders. Worst experience ever had.

My daughter was asking for a simple silver ring after her friend showed up with a snake ring at…read moreschool. She was looking at some rings online but I was unsure about the quality and I always prefer to support local business. First we stopped by a different store in the center and they did not have any good quality rings so we kept going down mass Avenue towards the Heights until we got to the Artful Heart. I remembered from buying a sun hat at their old location that they had a good selection of jewelry. The location is about the same size as the old location. Maybe a tiny bit smaller. I would not necessarily call it a gallery, although they do have some pieces of art. It specializes in costume jewelry and small gifts. Lots of the jewelry is not quite my style, but my daughter was able to find a simple silver heart knot ring for about $25. While we were in the store, the person behind the desk was very friendly and sweet. One of my favorite songs came on the radio and it turns out it is one of her favorite as well and she has seen them live. Bottom line is that I would recommend the Artful Heart Gallery as a good local shop for purchasing gifts for people who like jewelry (including yourself!).

The Artful Heart is the successor to whatever gift shop previously occupied this space. I've been…read morepeering in the window at the "opening soon" sign for several weeks and finally as I wandered by today with another in tow, they were open! According to the owner, they've been open for more more or less 3 days. Both she and the other two ladies running the shop (one was her daughter?) were extremely pleasant and helpful, and invited us to their "grand opening" cocktail party on Friday. I don't know if I'll go, but if you read this in time and want to check them out... I am sure you are invited too. The goods are a mixture of OOAK art, art prints, unique 'gifty' things, scarves, pottery, and lots of jewellery. The concept behind the store seems to be a mixture of showcasing local artists and selling regular but unique goods. It's a little Etsy-ish, although I don't think you'll find anything as outrageous or weird here as you would on Etsy. I did not look at or enquire about the prices of the art, but everything else seemed to be roughly in the $20-$100 price range depending on the item... for instance, I bought a necklace that cost about $60, but a similar but less elaborate version of the necklace (pendant only) was somewhere around $20. The store reminds me a little bit of Firefly Moon, but with a better location and a slightly better selection (not to condemn FM in any way- they are a lovely store as well). My first impression is that I like them and I hope they flourish in Arlington Center.

I am not one to leave reviews, but I wanted to put this here in the hopes that it prevents this…read morefrom happening to any future brides. I had a call with Marlene and loved speaking with her, she seemed to really understand my vision and was willing to work with my budget. At the end of our call she let me know she would have a quote over to me a week later. It's been 7 weeks now and I never received a quote or any kind of follow up. I understand getting busy and things taking more time, but I was disappointed after sending 2 check-in emails and calling the store and getting completely ignored, especially since I was not looking at any other vendors after my call with Marlene. Since I never got a response or any kind of follow up message I have since signed with a different florist. Again, I understand getting busy but an email saying they no longer had the bandwidth to support my wedding instead of being ignored would have been nice.

The bouquet that arrived was so much prettier and bigger than I had hoped. It was absolutely…read morestunning. There was a bit of a mixup about delivery but when I called to check in about it, the shop jumped into overdrive to make sure the flowers were delivered.

What incredible service, Jenny helped me with choosing my first fountain pen and ink. She took her…read moretime answering all my questions, and even gave her recommendations. I was able to try different nibs, that's not a service you get from big box stores. Here at Paper Mouse, you feel like you're talking with a friend, they really make you feel valued as a customer. Shopping inside the store is like stepping back in time, before large corporations took over. Just browsing is an experience in itself. I highly recommend!

I was in Boston for a weekend and had looked up stationary stores online and this shop came up. I…read morelooked at pictures and decided to check it out. So glad I did. It's a small shop, but it was very cute. They had all kinds of stationary supplies. I have a TN regular and passport so I wanted to get some refills, they also had some hobonichi notebooks and covers as well. They had a bunch of different kinds of pens, washi tapes, stickers, stencils, etc... definitely worth a stop. I also got a TWSBI fountain pen that I wanted and they had it there! Was so happy about that. Got ink for my new pen, they had different brands and colors of ink as well. The employee in the shop was really nice and helpful.

This is an amazing store featuring jewelry, gifts for entertaining and specialty foods for most…read moreevery occasion. The owner Mary and her staff are always friendly and the environment very welcoming. A bonus is the upbeat nostalgic music that plays inside and outside. My go-to store for hostess and baby gifts. A local gem!

I call Westcott Mercantile my happy place. It's were I go when I need a special gift for someone…read moreeven if that someone is me. They have a wonderful selection of creative and thoughtful items. The owner is lovely and the sales help seem like friends. They always have great suggestions when you don't know what to buy for someone. The music adds to the atmosphere. I always find myself enjoying interacting with other customers. Like I said it's my happy place. If I could rate my experience 10 plus stars I would! Maria Murphy

I recently went there today 01/03/2026 around 4:35ish PM and found a pokemon gatchapon that I liked…read morenear the front. I bought it and I didn't notice this until I got home, but the item I chose got swapped by the clerk since I looked down and was getting ready to pay on my phone. I got extremely disappointed after noticing the switch after opening the item that it made my day sad. Clerk was a long black-haired chick who tied her hair up, skinny, probably 5'4'' with glasses. I know this is petty, but I was really upset and disappointed. She clearly wanted the one I chose, but knew she couldn't buy until probably after the shift. To all the shoppers there, watch your boxes/gatchapon from the clerk who may switch it out. Mind you, this is my first time experiencing such a thing that happened and I've shopped there so many times, but nothing like that has ever happened.

This is my new favorite store. So many cute items and I love the large blind box selection!read more

Great Customer Service!…read more We ran in minute before the closed and the owner was very patient and helpful. Told us to take as much time as needed. Large gift shop with lots of great affordable souvenirs.

Nice little gift shop. We thought the prices were good compared to some of the other tourist areas…read more It's been family owned for four generations. The current owner, Dan, is one of the nicest guys, helpful, and very appreciative of any one who comes in.

I had a great experience at my glass workshop here! It was very fun and calming experience. The…read moreclass fits six people and it starts with an overview of glass cutting techniques. Then you get to make a creative piece of your own. I made a coaster with a flower design. It didn't come out perfect but I love it anyway!

THE CUTEST LITTLE STORE! You simply must visit. Unique, quirky, colorful homeware, most of it…read morehandmade. Lots of glassware, dishes, and other small home goods. Generally things are on the pricier side but that makes sense for handmade, unique items. A great place to shop for presents! They also have classes where you can make your own coaster or small plate from glass, which I can't comment on since I haven't taken one, but hopefully I will in the future!