I love Dr Todd! He takes the time to explain things and really cares about his patients. Once told…read moreme his patients are like family to him!

Impressive selection of frames, friendly and quick service. Nothing to complain about. In and out…read morewithin the hour! I'm happy.

The staff are super great, as is the eye doctor; BUT the quality is definitely lacking with the…read morefinished product.

Ozark Eye Center provided expert care and quality when my wife and eye visited for our annual…read morecheck-up. The office experience was very pleasant and comfortable. Everyone one treated us with respect and provided professional and expert service. My wife and I drive a long distance, but the quality of service and care provided by OEC is well worth the time and expense of our drive. Thanks, OEC.

I hate to have to say this, but Ozark Eye Center has shown itself, in my experience, to be…read moreunbelievably incompetent and unwilling to accept responsibility for its mistakes. In my case, they made five mistakes in a row, finally refusing to correct them. * One: The ophthalmologist assigned me a non-standard reading-distance in my glasses prescription; it was too far away for me to read comfortably. * Two: An optician specified that the bifocal line be very low, saying she thought I had requested it. I had not. * Three: To correct the reading-distance, the optometrist did a new refraction, but forgot (!) to enter the new diopter specification on the prescription, so I had the same wrong glasses as before. * Four: Another optician undertook to do a loose-lens test to correct the prescription, but lacking something so simple as a tape-measure, she tried to improvise, and mismeasured my requested reading-distance by an inch and a half, too close for me to read easily. * Five: That last pair of lenses came back from the lab with the close-focus insets in two different positions and at different angles. In spite all these errors, they refused me any remedy except another pair of the too-close lenses, despite the fact that the one option between the too-far and too-close prescriptions would have required no further testing. My only mistake was in politely accepting that these people were competent in their jobs.

I went to Baker Eye Institute - don't ever go. Trust me!…read more I had a chalazion removed from my right eyelid and had a terrible experience. Because of my anxiety Dr Baker said he could remove it at the surgery center in Conway. He said I wouldn't feel a thing. From the moment I got to the surgery center I was telling the staff that I was extremely anxious. They took me back and put an IV port in my arm. They said to be sure and tell the nurse anesthetist about my anxiety. I was in a room, by myself, for over an hour. Nothing to distract me. The nurse anesthetist came in and I told her about my anxiety and she assured me that I wouldn't know or feel anything and that she would be sure to come in a few minutes early to make sure I was "out". She came in, gave me 6mg of versed (I believe) and as soon as she moved the doctor was there. He said, "How are you doing?" and I replied, "Extremely anxious". He then proceeded to start working! Turned my eyelid inside out, etc. The whole time I'm saying (basically) "OW, OW!" and clutching the table so I don't swing at him! I waited until my follow up appointment so that I could discuss this with him. His response, "Well, it's over now. I'll see you in a year." I drove an hour to the center and now have a bill that is almost $1000! If I had known that I would feel, and know, everything I could have had this done in the office. Actually, I would have gone to another doctor! This guy has no "bedside manner" and appears to be in this just for the money! My surgery was on August 18th, and I decided to wait to address this until I was in person at my follow up appointment, yesterday, September 16th, instead of going straight to a negative review. I wanted to speak to him about the experience. But, you know, "It's over now". He doesn't give a rip. I will NEVER recommend this guy!

Dropped in with a bridge pad that I had ordered on Walmart Website, the Manager was very pleasant…read moreand receptive to my request for installing the pad. In only a very few minutes, She returned with my glasses fully repaired with the new pad. Then, I asked Her to repair my other pair which were twisted out of shape. She agreed and offered to replace the bridge pad on that pair of glasses. A few minutes later She returned from the back with them straight and with new pad. Now, get this; two repairs, 2 bottles of glass cleaner with 2 cloths, $12.51. Remarkable, very pleasant experience! Thank You!

The people that work here are great.But there eye glasses suck .My frames was always losing the…read morescrews and my lens was always falling out..I'm not going there no more.

The best eye exam I have ever experienced , Also took the…read moretwo grandkids to renew their glasses

The staff was very friendly. Did not have to wait to see…read morethe optometrist. I strongly recommend this business.

I have never been treated as badly and unprofessionally as I was today at the Russellville clinic…read moreby the manager. She got an attitude with me on the phone and hung up on me. I called back and asked for a supervisor and she hung up again. I went down there and asked who hung up on me she said she did. I asked to speak to a supervisor and she said she was the manager and I didn't leave she was calling the cops. The other guy there asked what was the problem I told him I was 3 months from my eye appt still waiting on my trial pair of contacts. She threatened to call the cops again if I didn't leave.