1st I went in with an eye infection. Dr. Hill seen me this time. The receptionist was very professional along with pleasant n helpful! After going back in the room with the assistant, she was very sweet, professional. Doing her job, making me feel very welcome n helpful. Dr. Hill comes in the room, introduces himself. Looking things over that she had checked n noted. He then BLOWS UP, yelling at her over 1 test she failed to do! She teared up, apologizing for his behavior. My heart sank for her. He was so very UNPROFESSIONAL! ! After he comes back in the room, his whole demeanor, attitude changed! So sweet etc. Just like he never did anything wrong! This was so very unacceptable. Can we say possibly split personality? Once leaving, I made sure to complain along with informing them, never to ever put me with him again! 2nd visit: I had an eye appointment to get my yearly vision tested. I woke up with shingles on my face. Instead of calling my physician, I went ahead in went in to OEC. Whitney D. McFall, O.D. was who I seen. I couldn't get my vision tested, although she gave me a prescription for my shingles. She prescribed ACYCLOVIR 800MG TB 5 times daily for 10 days. By day 7. I ended up calling my regular physician. Told him this is the worst I have ever had shingles!This time I had them from the corner of my right lip, wrapping around to behind neck to my left ear. Worst was across my eyelids, inside my mouth, nose n ear. He informed me NOT TO TAKE ANOTHER PILL! He called in me a new prescription. This isn't my first rodeo with shingles btw. Due to this, I now have nerve damage in both eyelids. Along with dry eyes due to the nerves not communicating with my tear ducts. I ended up going to Mattax Neu Prater Eye Center in Branson, MO to get punctal plugs inserted in both eyes. Which was $100 cheaper per eye than OEC. Just a word of advice, going to Mattax Neu Prater Eye Center is the best place to get your eyes taken care of! Going a few extra miles will save your eye site! 3rd visit. Finally got to get my yearly check up, it was with Dr. McFall again. Examined vision, conclusion that the glasses I wore on that day, Ive worn for a few years. One that I could see perfectly out of to do my daily work in. Informs me that those glasses, their very blurry!? I was examined for glasses n contacts. I wore out a pair of contacts along with 2 prescriptions. Wore contacts 2 days, I didn't have to work or read because I was seeing blurry for sure! I called OEC, told them what was going on, thought my eyes just needed to get adjusted to them but it wasn't working. So they had to order a pair. my husband went n picked them up. same thing! Blurry! So I called again, same thing, had to order another pair. So finally a pair that I could see a lil better in, it wasn't prefect. By this time, it was getting closer to the year n had to order my year worth of contacts. So calling OEC, informed them i was needing to get my prescription to place my order along with correcting my glasses prescription, it wasn't complete. She told me that they wouldn't complete it, I'd have to come in n order from them. I said ok, I have to get my contact correct prescription. She said which 1 since I got 3 pairs. I said the last pair I received. She said that I walked out with 3 pairs the day of my exam! I said NO! We have made 3 trips to OEC, she argued that I had got them at the same time n they didn't know which 1 was the last 1 I wore. I just said forget it! I'll go somewhere else for another eye exam. She was hateful! Why would I do that!? But I'll leave your prescription at the front desk in an envelope so I can pick it up at my convenience. I told her to throw it in the trash. I won't be back ever! I haven't been back or sent anyone there. Ifound a knowledgeable DR., got my contacts an glasses. Finally about a month later, OEC was gracious enough to waste their stamp to mail me my blinding prescription for my trash! ! read more