My neighbor's furnace would not start on a winter day. Called Mike Graff who cme on short notice…read moreand fixed the antique boiler. I've usedd him to replace a furnace. He gave me sound advice on high eficiency furnaces and zoned our boiler to provide more heat to the basement. Knowledgeable, efficient, fair prices.

They WILL OVERCHARGE you! Used them back in June, Wendy was super nice said it would be $85 for…read moreservice call and includes the 1st 30 minutes of labor. They showed up diagnosed the problem, removed fan motor in less than 15 minutes. Said the had to go to Cabot to get part for me and another person, I called them within 5 minutes, told them not to pick up my part cause I could get it way cheaper buying it direct from R&E supply. They said no problem, they will come install later this afternoon, came back and took 26 minutes to install the motor I had at house, they were there a total of 41 minutes, charged me $85 plus $120 labor (for 11 minutes over), I disputed with tech he said I had to call Wendy at office and she would work with me. I called Wendy and she said she would have to talk to tech, never heard back from them, 16 days later I mailed check for 41 minutes of labor based on the 30 min at $85 rate, they respond back (8/19/2019) over a month later stating their rate is $85 for first 30 and $60 for each hour over the 30. Not sure where they learned math for 11 minutes over at $60 per hour would be $11, not $120, they are charging me for 2 hours of labor for 11 minutes. I bought the parts and they installed them at my house, she stated I didn't take into account the labor they did at the shop installing and wiring the motor, ummmm, I had the motor at my house so how did they install it at the shop. so I called Mike Graff the owner and he said I didn't take into account the drive time it took to go buy the part, ummmm I bought the parts myself, I called them 5 minutes after they left my house and told them I would buy the part cause they were quoting me $250 for a $60 part. Then they stutter around and say I didn't take into account the time it took them to drive to and from their shop (I live 1/2 mile a way from their shop). Crooks! Do not use them unless you have more money than you know what to do with and just want to give it away. By the way, I used a stop watch the entire time they were there, because I wanted to make sure I was only charged for the actual time the were working and they still trying to over charge me.

The team was down one man (sickness), no dirt delivered (no answer from three different…read morebusinesses), and rainy weather. They were able to put our storm shelter in and finish up within three days. All of them very polite and wonderful to work with. Would highly recommend them for any of their posted work!

Love our shelter. Thank you Tim and Alicia. Great job. They did everything as promised in the…read moretime they said they would. Great people who are now good friends.

Definitely a great bunch of people to work with and well worth it. The individual that completed…read morethe job was very professional and extremely courteous. If I ever have issues with my garage door again, they will definitely be the ones I go with. I HIGHLY recommend them to anyone needing their garage door work.

We had a great experience with my Garage Door Fixer and their Technician, Ethan. He was…read moreprofessional, friendly, and knowledgeable throughout the entire process. He arrived on time, explained the work that needed to be done, and made sure everything was installed correctly. He paid close attention to detail, worked efficiently, and took the time to ensure the new garage door was operating smoothly and safely before finishing the job. The new door looks fantastic. Prices were comparable to other companies. Ethan did an excellent job, and I really appreciate his hard work and customer service. I would definitely recommend this company to anyone needing garage door repair or replacement. Thanks to Garage Door Fixer and Ethan for making the whole experience easy and stress-free!

The estimate over the phone to replace my electric water heater that was under warranty was close…read moreto $1000.00. This really made me feel like I was being taken advantage of due to being a retired disabled veteran, just to connect 3 hoses and plug it in?

I call the Friday before Memorial Day for a troublesome bathroom clog. I tried three or four…read moredifferent ways to unclog it, no good result. Lindsey was able to get me scheduled although they were busy that Friday. A pair of plumbers came. I told them what I had already done, and they didn't waste any time redoing what I had done. They went to jetting and destroyed what was causing the problem in the lines. A great group of guys. I'm a repeat customer. Cost was reasonable to me. It took a couple of hours only because there was multiple clogs. I appreciate them coming to help before the long weekend.

After this years monsoon, I had a leak coming from my sliding door, which I could see was also…read moredamaging the floor. I called every contractor google offered. After countless voicemails, with no clear connection. Final I heard from two companies, stating they didn't have an opening till next year(over 5 months away) and there was nothing they could do till then. Needless to say, I was extremely distressed. Beyond the visual damage, I was in fear of unseen damages, mold and the health of my pets/family. I called Pro Tech, on a hope and a prayer. Anthony was the only Contractor to answer his phone directly, for prompt communication. He also let me know, he was booked till next year, but reassured me, he would be over in the next few days, to inspect my leak, as he could hear my concerns. True to his word, he and Frank inspected the job. I was extremely impressed with the knowledge and professionalism of these gentleman. They were able to figure out what the problem was promptly and gave me the plan to solve it, a date to work on it and price more than fair. They are a hard working company willing to save the day and do an A+++ job. Their family took care of my family! P.S. Pancake and Bella approved!

I used this company to clean and seal the deck on my house. This was a fairly large job and I was…read morevery pleased with their work. They offered a fair price, were honest in everything they said and they stood by their commitments. I would definitely use again.

I paid 75 percent of the contract we had. My bathroom is not finished. My floor was never put down,…read moremy toilet is not installed, and my tub was never plumbed in all of the way. The job was abandoned and never finished. I've been without a bathroom for a month. I've asked several times for this job to be completed. Now I will have to hire someone else to finish the job that he didn't finish. First he needed a part, then his truck broke down, and then he started working for someone else and claims he can't make the time to finish the job.

The owner really takes the time to walk you through each step of the repair and explains the basics…read morein a way that's easy to understand. They even offer virtual and phone calls for customers who want to be more hands‑on, helping you learn how to troubleshoot and fix your garage door opener with confidence.

supposed to deliver a door on October 1st it has been…read moredelayed twice already apparently they only have 2 technicians working . The original ship date was September 1 changed to September 16 then changed again to October 1st.i then received no less than 10 emails stating that the delivery date was October 1st, now on October 2nd I called frustrated. trying to explain my situation the girl I spoke to spoke over me and was very rude. She ended the call with"you ain't getting any f*c%!ng door from me Bitc@! And hung up, I bought this door through Loews paid for waiting 3 plus months for it and when I call to ques why it's not here on the first I get this kind of unprofessional attitude and hung up on, the door was paid for upfront by the way. be careful when dealing with these guys.

I came home at 2:30 pm today (Friday) to find that the AC was not blowing any cold air. Thermostat…read morewas set at 77 but the thermometer was showing 82. This didn't look good. Found the breaker working but the condenser fan was not turning. Called Hillenburg just before 3 pm. Pamela answered and said someone would be here by 4 pm. At 3:10, technician Nick came over, looked at the condenser unit and he immediately identified the issue. Nick said he needed to get the part at the office. He left, came back at 4:33 pm and got things fixed just around 5 pm. Nick was very efficient, friendly and very professional. Kudos and thanks to Hillenburg, to technician Nick, owner Brandon and office person Pamela (Brandon's sister). Best home service customer experience I've had since I moved in this house in 2008. I won't call anyone else for my HVAC. Ever.

They checked EVERYTHING, and were so quick to respond to our call!! And their kindness was worth it…read moreall!! Thanks guys!! We're gonna be calling again next year!!