Well, I looked online for apartments in the Monroe area, and had a lot of trouble. Not many good…read moreoptions. This community looked the most promising... Until I looked at the reviews but I decided to give them a shot. I went in and the office staff was very kind. They answered all of my questions clearly and made sure that I was comfortable (my first apartment!) I recently moved in and was happy with it I have brand new appliances and there were minor issues that they fixed the same day. Of course it would be nice if it was a little cheaper but I am still in a comfortable range.

Where do I begin? Let's start with the fact that the apartment they showed me is not the one I got…read more The other apartment had a big cabinet that was ceiling/wall mounted and offered lots of cabinet space. This one does not. That should've been the thing that bothered me from the beginning. Showing me one thing and giving me a different unit. Let's move to the biggest disappointment to living here: nothing works. Set aside the crappy paint job, the horrible smell of the carpet that I had to complain about more than 4 times to get it cleaned to make it tolerable, the fact that there are NO handicap spaces (very needed), or the constant bugs. The refrigerator is a college dorm sized and has NO shelves. It freezes food in the refrigerator section; or the food goes bad because it won't cool it. There is no in between. Management has completely ignored the issue. Repeatedly, I have filed a maintenance requests and they send a completion without any details. Just because someone lives in a studio does not mean they don't eat. It means they live in a small space for convenience. The amount of money that has been wasted because they refuse to fix or replace the fridge is almost as much as the monthly rent. Side note: The range was broken for SIX months! The knobs had no info on them, they fell off frequently, and the oven stayed on all night a couple of times. Six months of having to use a countertop cooker while food is rotting in the fridge. I reported it multiple times and continued to get ignored. FINALLY, a really nice maintenance guy named Tristan, went out of his way, and to his corporate supervisor to get a new range. It arrived today. The refrigerator is still a major problem and it seems to me like this could be considered recklessness on their part. The manager doesn't want to do what is asked, so I have resorted to calling them out publicly. Did I mention that all of this is being done to a SEVENTY NINE YEAR OLD WOMAN??? Did I mention that the maintenance guy had to go to his Corporate boss to get the range fixed because the local manager chose to ignore the risk of fire? I am furious over how little they give a damn. They nickel and dime the crap outta their tenants. They charge for amenities, even if you don't use them or want them. They charge you to pay your rent. Yes, you pay almost $4 a month to PAY THE RENT. My point is, if you are looking to find an apartment that'll be economical, this is not it. It sounds like it is affordable, but you spend a whole lot more wasting your money because they don't fix anything. They post these nice pictures online but those aren't real. ***After posting this, a brand new mini fridge was delivered and installed into my mom's apartment. Tristan is the hero in this story. The maintenance supervisor took the time and effort to resolve all of this on his own. Thank you, Tristan for showing up and doing the right thing. I deeply appreciate you!

Thank God I moved out of this place. They will tow your car for any little reason. Then it will…read morecost you upwards of 500 dollars to get it back. They have no empathy. It is a travesty how they are treating their residents. The trash is unreal and all over the place. They never fix anything and ignore requests, but make sure to ride the residents relentlessly about any little thing. Living there was like hell.

AVOID THIS PLACE!!!! Horrible to live here! CODE…read moreENFORCEMENT found an apartment UNFIT FOR HUMAN HABITATION and these SLUM LORDS evicted the tenant instead of fixing it! Wow! Could not wait to get out of this place. Moved right around the corner & it is nice, clean & maintenance responds when I call, at Nottingham-Tyson BCC properties, Typar they never fixed anything! Staff talks trash behind tenants backs & is in everyone's business! Gossipy gossipy! I'm going to have that neighbor leave a review with more details about that Black Mold.

RUN. Find somewhere else to rent. Obnoxious owner. Lazy responding until they are threatened. Their…read moreresponse is to then threaten the tenant

No funny business with managing your property. On time, quality tenants, excellent selection of…read moreproperties, tenant selection process to weed out potential problems before they become yours.The Premiere residential management company of Union County, North Carolina.

The staff is always friendly and fast. Wish there was more to do as a community. Community room,…read morepool or play ground. Pickle ball court.

Refrigerator sounds better but they turned up the temperature. This thing freezes meat in the…read morerefrigerator at the recommended setting , that's why it was not set there.

Loud cars and motorcycles with exhaust mods. Lots of kids and pets. Office staff unavailable by…read morephone, because they will turn it off for hours at a time or claim phone doesn't work. Not enough parking and other parking problems. They are now selling parking spaces for $25/month Apartments not maintained well lots of dings and dents. Recycling non-existent. One trash dumpster for entire complex. .

this is one of the worse apartments to live in and the parking is horrible. the walls are so thin…read moreyou can actually hear the people above you go to the bathroom. we could not wait to move out. also be careful because they charge rent on what they think you can pay not the same for same type of apartments very shady if you ask me. also the community is infested with drug dealers and drug users. i would not recommend this place at all!

Management leave a lot to be desired. They are quick to judge and don't care if you have a problem…read morewith them. Their way or the highway, it feels. Lucy was rude and demanding with me as I was trying to close my dying brothers account. I could say more to vent, but do your homework before you rent.

My Mother and I recently toured Windsor Run aa a possible new residence for her. We were so…read moreimpressed with the apartments and the many amenities offered. This is a very lovely community offering the very best in dining, activities, security and social events. The staff is very cordial, welcoming and knowledgeable. It will be difficult if not impossible to find a comparable senior living community in or near Charlotte.

windsor run is so professional and so homey!! it has such a family vibe to the entire facility and…read moreevery single employee always has such a big smile on their face, and they are so kind. from the dining staff to the security guards, everyone is so kind and hardworking, and they make everyone feel at home!! an amazing place