Luis Cruz and Todd out came out for a leak that had been going on for some time now. They immediately and accurately diagnosed the issue and fixed it. We had multiple companies come out to look at the issue, and Luis and Todd definitely made the competition look like novices in the game of plumbing. Pricing was better than other companies, and they were transparent throughout the entire process. We even learned a thing or two about plumbing. I would hands down use them again, thank you for the great service guys. read more

For closing a gas line from the stove was very pricey for just turning the valve off. Can't say much of the technician I didn't meet him.

used CHEAP products to replace our quality products which had 'aged out" and had bad install of the new kitchen faucet. They did come back and replace after multiple calls. The kitchen faucet still gets caught (under the sink) when you try and extend it for spraying. Price gouging most certainly! On the good side, they did come initially in a timely manner. (BTW-we have been very happy with ARK Septic and they say they get calls from angry plumbing customers confusing their names as they used to be linked many years ago.) read more

Called them out for a leak where the package from the house meets the galvanized pipe from the meter. They wanted to charge almost $800. When I pointed out how simple the repair would be he simply stated, "that's how it goes." I called other plumbers in the area and everyone else was charging between 2 and 3 hundred for the same repair. Unfortunately 1 star was as low as it would let me post. read more

We had an outdoor Tankless Water Heater Go out and was leaking water . Tech Michael Moore came out and took care of us . Also, fixed a leaking hose bib / faucet . Excellent Service from ARK Plumbing and Services -- On Time and Professional -- read more

We had a water heater issue and Ark Plumbing came out to diagnose it. They told us a specific part needed to be replaced, and we waited weeks for that part to arrive -- during which time my family, including a baby and two young kids, had no hot water. Once they finally installed the part, they told us it still wasn't fixed and that we needed to buy an entirely new water heater. We got a second opinion. The problem was resolved in minutes, and it turned out the part they replaced wasn't even the issue -- it wasn't necessary at all. When I asked Ark for a discount given the misdiagnosis and unnecessary repair, they refused, and instead threatened to place a lien on the property if I didn't pay the full ~$1,000 invoice. I paid it under protest to avoid legal complications. I understand parts can be misdiagnosed, but the refusal to take any accountability -- combined with pushing a full replacement instead of just fixing the actual problem, and threatening a lien over it -- is what makes this a business I can't recommend. Get a second opinion before agreeing to any major repair or replacement with them. read more

Terrible service, overcharged and still had to call another plumber to fix ARK mistakes. Threatened with a lien by Ronald Tinkey if we did not pay a $700 faucet bad install. Stay far far away. read more

Ark Plumbing came out to inspect my backflow and spent less than 20 minutes on site, then charged me $155, which is more than double what other licensed inspectors charge. The real issue, however, was their lack of character and integrity. They tried to price gouge, quoting over $900 for a repair and more than $1,500 to replace the unit--completely unreasonable. When I declined their inflated pricing, they forged my signature on their paperwork and left the water turned off to my home. I later called another reputable company that completed the inspection and made the repair for only $59 total, which speaks volumes. Ark Plumbing's conduct was unethical, unprofessional, and dishonest. I strongly recommend avoiding them at all costs. read more

Very bad company and very bad policy, they will give you a quote very confused initially and then later charge you with much higher price when the services done, then you will get shocked.. Overpricing, and didn't solved any problem. Then from one problem brings up another one, the purpose is to CHARGE YOU MORE. It could be form $2000 to $20,000 read more

Only out for a quick buck. I called them for a clogged pipe. They came out quickly. Technician was pleasant. Quoted me $600 to snake the line. I knew it was way high but said ok just to get it done. They snaked it with just the 1 inch tip. There is a 3 inch bit that can be used that has teeth to really clear out a clog. They did not use it. They got the water draining. They were there less than an hour and I paid them the $600. Less than a week later, same issue. I called and spoke to the manager "Josh". I explained that they likely only poked a hole in the clog which allowed the water to drain but did not fix the problem. He immediately took an aggressive and sarcastic tone, interrupted a lot, quoted his "26 years of experience" and tried to convince me that I was wrong. Said that they do not guarantee the work and would only come back out if I paid again. Had a different plumber come out. EXACTLY as I thought, ARK punched a hole in the clog only. After only a few uses of the toilet, it immediately clogged. Picture below. The deep hole is the small hole that they punched which you can clearly see is clogged again. New plumber used camera to check entire pipe system, completely cleared all the clog and was here for 2.5 hours. Price was roughly the same as ARK. read more

Ark Plumbing Service - Small hole poked by ARK - Plumbing Near Me - Clermont, Florida

While doing dishes, we discovered a leak under our sink. It was fairly well flooded and we cleaned it all up but needed to get a repair done. I ran a search on Yelp and this was the first company to get back to me. The only other one to respond to me couldn't touch it till tomorrow so we gave these guys a try. I called at 1 o'clock in the afternoon and they said they could have someone out between 1:30 and 4:30. I gave the basic information over the phone and got a message back that the driver was going to be there around 2 o'clock. He arrived on time and I showed him where the problem was. He went over it and found the leak quickly. I asked him if they could fix a couple other things under the sink while he was there and he said that would be no problem. He put together an estimate for us and told us it would take about 45 minutes to an hour to do. Once we located the water shut off outside everything went smoothly. He fixed everything to our satisfaction and he put together the final bill. We were able to pay with a credit card which was easier for us and it was the amount he had estimated. While it was more than I really wanted to spend, it was really a good value for what we had done. If we need any other plumbing needs, I will definitely consider contacting them again. I prefer not to have to pay for an emergency visit, but sometimes you don't have a choice. read more

So to sum it up I just paid $555 for a 12 min gasket change on my shower faucet. The plumber that came to the house was professional and pleasant and does not set the prices however a standard rate of $ 555 for something that didn't even take an hour is ridiculous. Don't use ARK. They are a complete rip off. read more

Punctual, very good and the plumber was very knowledgeable and explained to me within reason what needs to be done and the priced reasonable read more

Let me tell you about Ark Plumbing. They are the ONLY plumbing company i call or recommend. I have used them for major renovation work AND small issues as well as emergencies. So if you want it done right the first time CALL ARK! read more

Great service at fair pricing. The techs were knowledgeable and professional. They toon care of all my plumbing issues in a timely manner.

Recently had Ark's come out to look at a clogged toilet. They quoted $185 service call to clean out the line. That didn't work, so they wanted another $250 to remove the toilet and go through the line from there. They removed the toilet and said that there was a problem with the vent, and it would be another $1000 or more to repair it. At that point, I declined to spend any more. A few days later, had another plumber remove the toilet, and found the wax ring was not installed properly, and was smashed. He also found the cause of the clog, a huge bottle cap hanging out the bottom of the toilet. I called Ark's and the agreed to deduct the additional $250 charge, but would not reduce the original $185 charge. I had to pay another plumber to fix their mistake. Please see attached pictures which show what the second plumber found. Has been working fine since then. read more

Ark Plumbing Service - Wax ring installed by Ark's - Plumbing Near Me - Clermont, Florida

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We called and spoke with the receptionist, who said they had someone in our area, Kyle Slaughter, and that when he was finished with that job, he was available to come over. He came in and said he is taking all steps to find out where the blockage is. He said he could not find it and that he is going to have to remove a toilet and snake it! He then gave us a quote of $645 he took three pictures on his phone added it to our quote. Desperate, we said go ahead and proceed even though after pricing around that was a high quote! When it was time for him to remove the toilet, he never turned off the water to the house. He also removed the toilet with out H-VACing, the toilet first. You can probably imagine what happened next!! Yup he flooded our entire house!!! Up until that point we hadn't had any spillage or water on our freaking new wood floors( only two weeks in). This water is considered contaminated water also known as BLACK WATER( you know what the Black stands for). Immediately he runs out to my wife and says do you have towels, the toilet is over flowing! ( we have him on camera saying this, as we have several cameras in my home and outside my home). Without skipping a beat she gives him the towels but then realizes how bad the situation really is! Our hole closet and bathroom was filled with BLACK WATER!! He didn't even think to tell us our shoes and files were now drenched and destroyed! Not to mention when he removed the toilet from the master bathroom this also made the kids bathroom over flow as well due to the pressure of not turning the water off! So now we have two huge messes! Do you know he was so freaked out by what he had done he left our house in a panic!! He said he went to get towels from LOWES!! Who does that!! My wife calls me saying things have just gotten far worse than expected, but I never thought that!! He returned an hour later, acts as if nothing happened finds the blockage, it drains!! He tells us it was roots growing in our pipes and that he will need to put a camera down and scope to see where it is, but he can't do it today because someone else has the camera( the truth is he was trying to leave ASAP because of all the damage he just caused)... but he will clean up the water and schedule a time to scope the pipes. Do you know, his version of cleaning up the BLACK WATER was using the towels from Lowe's. I say this because every plumber we have called since this situation has happened to us says, he definitely handled this horrifically! He left our home without scheduling the scope for the plumbing, and did not give us any guidance on all the the NOW BLACK WATER soaking through our floors and spreading through the rooms of the entire house!! He left our house hoping we didn't notice the BLACK WATER sponging through the the floor as we walk!! Skipping many more details and getting to the point! Ronnie the owner(won't disclose his last name for whatever reason) but has refused to help us in anyway even with the video footage of him saying he has made the mistake of not turning the water off or H-VACing the water out. He should be using his insurance to help us! Instead he has placed the blame on us! Even though we have all the video footage!! Kyle took more pictures after the quote was complete to try and say the damage was done prior. What he didn't know was that each photos had a time stamp and the later photos were taken nearly two hours later!! Thats how conniving he was. THANK GOD FOR THE VIDEO FOOTAGE!! If you have hung on this long to this review, I'm sure your wondering the out come!! We had to get our home insurance involved because he has simply refused to help us or work with us!! Don't worry we are covered and will be going after his insurance as soon as we take care of the damage he now created!! Still to this day February 1, 2021, we have industrial air dryers in our home. They will have to cut our walls two feet up in our entire home and remove the floors and replace them. A far more intricate job than just H-VACing a toilet and turning off the water main!! I have waited since January 18, 2021, to type this review as I didn't want to give a review based on anger. I also wanted to give time for them to rectify the situation which they haven't! I consider myself to be a good honest person of the law as I am in law enforcement and I do not have clouded judgment due to frustration or anger. Do not use this company!! Beware!! No one deserves to be treated this way!! You have been warned!! When dealing with plumbing issues you need someone you can trust and give you fair prices not rip you off in times when your at your lowest!! They don't deserve any Stars!! They charged us to flood our entire home!! Direct message me, if you need help finding someone you can count on!! We have NOW found a wonderful plumber who we recommend (review soon to come!) who has now fixed the original issue and was a pleasure to work with!! read more

Ark Plumbing Service - Plumber Kyle slaughter in front of my home!! - Plumbing Near Me - Clermont, Florida

This company has full of crooks all the reviews are bogus they will rip you off do not use them wanted to replace a $60 valve which takes 15 minutes for $475 I told them bye read more

They are one of the few companies that offer 24 hour service and mean it. Our technician was fabulous and curtious. The cost is what blew my mind. It was 440 for a valve replacement and we needed two. But midnight on a Sunday with a leak I guess you can't argue. read more

The first install left a totally loose faucet. It never improved and it is quite legal to enlist a credit card company for assistance in a dispute. Threatening to place a lien on a home before knowing the outcome of the bank's investigation are irresponsible bully tactics. It is much better to make the public aware of how far Ark has fallen as we were long time customers. read more

One toilet in guest bathroom wouldn't flush and one toilet in the master bathroom was clogged. Turns out the guest toilet needed a part replaced in the tank - cost $228 plus change. The plumber that came out implied that snaking the other toilet would bring the bill to a total of about $500. That wasn't the case. The total bill was $760.60 and only took a half hour for both toilets. If I used a credit card, it was an additional 4%. Luckily I had a Debit card. Because I am a senior citizen I got a discount of 3%. He stated those were the prices in his book, but I never saw a list of prices. I also asked him if he could change a light bulb over the sink, but he declined - saying his boss would get mad. Feel like I was taken advantage of because of my age. I didn't call in the middle of the night; it wasn't a holiday; it was just a Tuesday morning like any other until I signed away any extra money I had for the rest of the month. It'll be peanut butter and crackers for the next three weeks for this senior citizen. But at least I won't have to drive to a gas station in the middle of the night. I do not recommend this company at all. read more

I keep trying to get a quote even for the simplest thing and they want to charge to come out. Then I would be stuck with loosing just to pay them. How much to change a toilet? Can't tell me. They say a trip fee to see what needs to be done. Very straight forward to change a toilet. How about a shut off valve that I send a photo of. Trip charge to give an estimate. I can understand you may. Want to see a job if you don't have a scope of work however if it is clear don't play the bate and switch please. read more

The company and employees are courteous, professional, and efficient. They were a random pick which paid off. They came out during two ER situation, the pricing was given up front, and they backed up their work with a guarantee, which they fulfilled. In this world, these days, needing a mechanic, plumber, etc., you just don't know if you're going to get $@&(ed! Ark Plumbing is a great company!!! read more

We had a hot water pipe burst under our mobile home. We called them and within an hour and half Richard was here. He was very polite and very helpful. He did the repair and brought us the defective part along with a video showing what had happened. It was an expensive repair but it was after hours on a weekend. I would highly recommend them. read more

They could not give me an estimate without sending someone out to check what the problem was and charge me $80. Quick to respond and vet nice. read more

Prompt courteous professional service. Quoted price and performed the job as you would expect from a licensed plumbing contractor. I would strongly recommend this company to anyone looking for plumbing needs. read more

I can't recommend this company enough. I had water from an irrigation system pouring on the side of my house (6 hours). I didn't know how to shut it off. I called on a holiday and they came out right away and stopped the water from flowing. The. Sucked out all the water from the unground irrigation holders. Great price, professional, and fixed the problem. read more

We have used them for a new disposal for the sink and an emergency call for a backed up toilet. Both times great service from Luis and Austin. You get what you pay for folks. Quality work is not cheap. Getting a company that answers the phone, even on Sundays, shows up on time, performs the services and then follows up with a phone call to make sure you are satisfied is well worth the money. read more

I didn't use them, too expensive and deceptive by charging $80.00 just to give a price. If their prices were reasonable and they knew it, why need to charge for an estimate? This could be a scam, getting $80.00 for a drain cleaning estimate of an undisclosed amount, which could later be an absurd number like $2000.00. Many other plumbers offer free estimates or quote an hourly rate that is set. read more

Loved that they answered the phone when called. Especially since several other companies were non responsive. The service man arrived within the timeframe established. The plumbing problems were resolved. The price had a extra $150 bounty but it was 11pm and the only toilet and shower in the house needs to work while the other is bathroom is being renovated.Thanks again. read more

Don't use ARK. They over charged me for a blocked sewer job that was not complete. When I asked them to come finish the job, they wanted to charge me more. They said they would stand behind their work, but only for more money. read more

The team from ARK Plumbing were professional , knew what to do and got job done. It was both a vent problem and a line problem. The former owners were snow birds and during COVID-19 did not come down. They or guest had used baby wipes that had hardened and closed up pipes. They cleared vent stack and jetted lines clear using high pressure jet and it broke out clogs. The cleaned up area and got the job done! read more

Standard pitch, no real desire for new bus, Up front charge, a big negative for me,, I'd say this is not a further service to explore

After coming in to review what needed to be done,said they would give a quote by the next day. Never heard from them again after numerous tries to reach out to them. Do not recommend. Not professional. read more

This is not a comment about the technician. He was prompt, courteous, and professional. I called about a leaky outdoor hose faucet that was causing damage to an indoor wood floor. This was on Friday. The plumber came and said after glancing at the faucet that he would need to do the repair on Monday because he didn't have supplies on his truck. He gave an estimate of nearly $800. I politely declined and I was charged $80 for a "dispatch fee". So I was charged $80 to find out ARK Plumbing sent a plumber who wasn't equipped to do the job he was called to do, and the repair would cost WAY more than the reasonable rate. If they were not planning to do the job, I should not be charged a dispatch fee. I have to wonder if the outrageous $800 estimate was intended to collect $80 for zero work, which isn't a bad profit. read more

I had Ark come to my home to replace my kitchen faucet and disposal. I purchased new faucet and disposal so all Ark had to do was install them. The tech was very polite and looked over what had to be done and then said the install would be more than $800! That's to just install a faucet and disposal! I told tech that the price was outrageous. I can't speak to quality of work but wouldn't recommend Ark due to what I consider inflated prices! read more

I called to have someone come out to replace a pressure relief valve in private home. Came out showed where the valve was, looked at and turned valve some and started to going into great detail of what was wrong. I stated to him so is basically like I said, the pressure value, he said yes. He wanted to check the pressure goes to his truck to find his PSI tester, moving all kinds of stuff around trying to find it. Ten minutes later he finds it. Then I ask him to see what the pressure was at the meter, takes covers off and try's to read and says it does not show current PSI. (Which I explained I know had been adjusted before) Then I point to where the general area of where the hose is. Then he starts to connect the PSI tester to the hose rack that has nothing attached to it. Which I had to point out to him. Then disconnects the proper hose from connection and test the psi, and stuff something in his pocket not sure what it was. Then goes back to his truck to calculate an estimate, which I had two options both were close 1000.00. I that he was kidding, was not. I told him absolutely not, no way in hell. Went back inside to find my check book to pay him the $80 for what little he did. Handed him the check, and starts telling me he could work something out. Did not what to hear any more. Went back inside. Then he drives a little up the street and parks for whatever reason. I go outside only to find out he left the hose disconnected and the valve not placed where it was and the covers of the meter. I went to where was parked and told him what he left undone. read more

Quick and fast service. Miguel did an excellent job. The only reason I didn't give them 5 stars is because of the price. I understood that the $80 fee would be part of the total but it was added to the total cost. $367 for 20 minutes work seems a bit high I'm my opinion. Thank you read more

Emergency valve burst. Water everywhere in our home. After hour call & Brian arrived promptly no delay. He made the appropriate repair. This situation could have been very bad but due to an immediate service call we were able to do just a clean up. We called another company & they had no after hours tech even though advertised. ARK came through & Brian was dispatched. read more

They were great at showing up quickly but even better about giving our business the runaround when their repair didn't work out. It now feels next to impossible just to get someone back out to check it. read more