I have mixed feelings. They did a phenominal job with a furnace and central air installation…read more We have a plumbing issue and after giving them out cc info with a price firm, the driver upped the charge for "drive time". We canceled and called on a weekday and wouldn't even come out for a week and half. Disappointing to say the least. We expected more from Goyette.

Failed on six separate service visits to fix our Maytag furnace (which they installed less than 4…read moreyears ago). They stopped responding to my requests for help. An admission that they couldn't (and wouldn't) help us service their own product. One of the techs told me they don't install many Maytag furnaces; now I know why. Seems they should be able to support what they sell. We had other problems with them 4 years ago during the work on our build - essentially lied about timelines and were slow to respond. In my view, they're too big to care about residential customers.

12/14/24 Rick and his crew did an amazing job, on a Saturday, finished at 8pm at night with an…read moreentire furnace replacement emergency job. Highly recommended!

Mr Heat has always responded quickly to any calls made for any type of service or emergency…read more Knowledgeable with a hard working and quick crew. The trust and Value In having someone like Rick in your community is unrivaled. He provides great work at a fair and accurate price and is always willing to help someone out or go an extra mile if need be.

We have had problems with our furnace this winter and spring, and whenever we have called to get…read moresome help, they have responded quickly. We ended up purchasing a furnace during the very cold weather, and they were quick to install it. All the employees at Ulman's are very helpful, friendly and very professional. We highly recommend them for any plumbing and heating job.

I have used Gary Ulman repeatedly with positive results and very fair pricing.read more

Colvins did a great job installing our new furnace. First off, this furnace replacement job…read morerequired some tricky scheduling as I needed to travel from out of town and only had a small window (one day) to have this project completed. When I explained the situation over the phone, Amy at Colvins was tremendously pleasant and helpful--what a great asset to the company to have such a welcoming, professional voice to assist customers! On the day of installation, the work crew showed up on time, talked me through what they would be doing, and were very efficient in getting their work done. They swapped out our 20+ year old dinosaur for a super efficient Rheem two-stage furnace, installed an easy-access air filter replacement door, and installed a new digital thermostat (bye-bye antique dial-type thermostat). But in full disclosure, the install was not entirely flawless. While ascending our attic ladder to check a whistling noise in the ducting, the attic ladder was broken by the work crew, but I appreciated that they were up front about the accident, and they encouraged me to call the store to make arrangements for Colvins to assist with the cost of replacement--and, of course, Amy was exceptionally accommodating in this respect when I shared with her what had happened. And to top off the experience, a couple of days after the job was finished, I received an unexpected gift in the mail--an overnighted package containing a tin of cookies with a note from Colvins thanking me for choosing them. Well, thanks right back at you, Colvins! All in all, my experience with Colvins was very positive, and I would confidently recommend their work.

David was especially unhelpful (go call someone else)and service manager was mouthy when i said I…read moredo not like someone in their employ and asked for someone else they said no we are not a good fit call someone else, doesnt seem like they are good listeners and it way too difficult to realize a different tech could be on the job to start and i had no original issue with them or company just prefer a different tech..use someone else anyway to avoid their ridiculous wait. Also the plumbers not colvins are cheaper and honestly did a better job. To point out i had already used colvins for a repair on a furnace called them back for the same furnace in 1 month and a dryer gas line install and got denied because i didnt want the guy that made original repair. He said it works though. Also despite your reply I have not heard from colvins and nothing is likely to come from a public response as opposed to actually reaching out to me you do have my number...

Worst plumber I've seen! Horrible at being there when he says he would. He left me with no…read moreplumbing in my house for 1 1/2 weeks. Installed a toilet without telling me the under flooring was bad. Installed a hot water heater that was not in code. Didn't want to get the necessary permits. Would not give me a written estimate. He was hired through the Realtor and I asked him to do additional work! It took from Jan 21 to Feb 25th to install a bathtub, laundry tub, garbage disposal and plumbing for a dishwasher! He just kept stalling and making excuses. Tried to bill me for a permit he didn't even apply for until a week after the work was done! HORRIBLE HORRIBLE SERVICE! Very poor customer service.

Would give minus stars but would not let me. Worst plumber ever, when he was done he did not check…read moreto see if everything worked right,just wanted to get paid and go.

Always here when we need them. Very nice to deal with! We have used them for our heating and…read moreplumbing needs.

New to the Alpena area. Referred by my realtor and could not have picked a more professional…read morerepairmen than Joe. Fixed our aging furnace quickly and even brought in a vacuum to clean up once repairs were done.