To note : The receptionist was amazing to speak with on every occasion and was very knowledgeable…read more Wisdom tooth extractions went well, but the healing for the surgery is a nothing short of terrible. The DDS MD didn't prescribe adequate medication for pain leading to several other avoidable problems.. eventually the situation was resolved but will reconsider another extraction here.

I hate that I have to write this review because the wisdom teeth surgery itself went extremely…read morewell. The doctor and clinical team did a great job, and I have no complaints about the actual care I received. Unfortunately, my experience with the billing and communication afterward was extremely disappointing especially with the office manager SharaLee. I was given a written estimate a month before surgery and paid what I was told was my expected patient responsibility. After insurance processed the claim, I was surprised with an additional balance of $1,000 around a month after my procedure. When I spoke with Sharalee, the office manager, over the phone, I felt the conversation was dismissive and condescending rather than focused on helping resolve the issue. I left the conversation feeling blamed instead of heard. I was frustrated by how my concerns were handled, instead of feeling like my questions were being heard, I felt blamed for not knowing exactly how my insurance maximum would be affected, despite relying on the estimate provided by the office... The procedure itself was great, but the billing experience and communication left me very disappointed. Please do your research and consider your options before coming here. Edit: Front desk charged my card the $1,000 with ZERO confirmation of payment or receipt...

Beware! I was referred to Oral & Facial Surgeons of Arizona to see Dr. Golding for evaluation of a…read morelump on my gum. My visit lasted approximately five minutes, and I was told the issue was TMJ -- which was completely unrelated to the reason I was there. There was minimal examination and no meaningful discussion of the actual concern that prompted my referral. The following day, I sought a second opinion from another oral surgeon, who was surprised that my condition had not been properly evaluated or treated. The difference in thoroughness and concern between the two appointments was significant. I then attempted to resolve the billing issue directly with the office. For nearly two months, I repeatedly reached out to billing and was told the person in charge was on leave. After finally getting in contact with her, she was extremely rude and stated the charges were non-negotiable, insisting that Dr. Golding did everything "appropriately." When I explained my concerns and the circumstances, I was told I would be sent to collections -- which ultimately happened. I was sent to collections for over $750 for this brief consultation that did not adequately address the medical concern I was referred for. Being sent to collections under these circumstances is incredibly disappointing and stressful. Patients deserve to feel heard, thoroughly evaluated, and treated with professionalism -- both medically and administratively. I cannot recommend this office based on my experience.

They charged me $617 for a consultation despite the pricing never being disclosed to me during the…read morevisit.

Absolutely top notch in every way!…read more Dr. Ingersoll has incredible bed-side manner. He explains everything in detail and doesn't make you feel like an idiot when explaining. He's a consummate professional and he's a master at his craft. His office staff is friendly, caring and extremely professional. I would recommend Dr. Ingersoll and his practice to anyone needing oral surgery.

I Love Dr. Ingersoll! First off, I put off pulling all four of my wisdom teeth for seven years. I…read morewas honestly terrified but I was in so much pain. You hear horror stories from everyone who has undergone the procedure. Dr Ingersoll assured me everything would be fine. I was in there twenty minutes according to my husband and recovered quite quickly. The pockets stopped bleeding by noon and I healed up so well that a week later I felt normal. He did such an amazing job and I'm so lucky to have found him! If you are scared like I was don't worry he does his job right! He's amazing.

If You're looking for an Oral Surgeon in Arizona You should go to Dr. Butura. I give this place…read more1000 stars!!! I went for consultations at seven oral surgeon office, and I am very happy, that I chose Dr. Butura! Dr. Butura extremely skiled,respectful, knowledgeable and very personable! Dr. Butura and his staff-Awesom,so pleasant, professional ,very helpful, sweet and kind. Dr. Butura Thank You so much for Your Golden Hands, deep knowledge, kindness and professionalism! Love you Guys !!!

I had a great wisdom teeth experience at Dr Buturas Office. The whole process felt seamless from…read morestart to finish!

WELL, THEY DID IT AGAIN!!…read more I previously wrote a review about my experience with Dr. Bebeau. This time, my wife needed surgery for a cracked tooth and abscess. Once again, Dr. Bebeau and his staff were compassionate, warm, thorough, and professional, proving that my prior experience at this incredible practice is merely their norm and not a lucky event. As I noted in my prior review, I am an eye doctor in Scottsdale and I know how hard it is to make this level of service look so effortless. They have truly mastered that skill. Great care, and also great people everywhere in this practice!

I have always been extremely anxious about surgery, so the thought of needing oral surgery was…read moresomething I dreaded for months. From the moment I walked into Dr. Bebeau's office, however, I felt genuinely cared for and supported. The office was spotless, which to me reflected the professionalism and attention to detail of the entire practice. I appreciated that Dr. Bebeau took a panoramic X-ray during our first consultation. He carefully reviewed it with me, projecting the image onto a large screen monitor and walking me through both the good and the bad. He answered all of my questions thoroughly, and I never felt rushed. The entire staff was kind, compassionate, and understanding. I made it clear that I was anxious, and they took plenty of time to explain every step of the process, including costs and estimated out-of-pocket expenses. I was treated like a person, not just another patient. I also cannot say enough good things about the anesthesiologist. He was outstanding. He explained everything clearly, answered my questions, and helped put me at ease. His calm demeanor gave me confidence that I was in good hands. Dr. Bebeau was equally impressive. The surgery went smoothly, and my recovery was much easier than I expected. His staff checked in with me regularly, and follow-up questions were welcomed anytime, whether by phone or text. What stood out most, was the level of care throughout the entire experience, everyone was professional, attentive, and genuinely cared that I was comfortable and informed. This is clearly a premium practice, and the quality of care reflects that at every step.

I feel incredibly fortunate to have found Dr. Gregg Monterosso. As a complex case, I needed someone…read morewith the confidence, knowledge, and expertise to handle a full mouth reconstruction and he didn't hesitate to take it on. I met with six other dentists Prior to making my decision to proceed with Dr Gregg. My surgery is scheduled soon, and I'll share an update once everything is complete. Update: Surgery has been completed, and I'm now 4 days post-op. Overall, the procedure went well. The doctor ended up taking a different approach than originally planned, but we're still expecting the same outcome. That said, I'm really not happy with the temporary teeth. The color is noticeably off, and multiple people have already commented on it.

Here's the reason our family left this practice: Their…read moreoffice is extremely disorganized and very curt. I was mailed an odd ledger showing my balance due with no details just an accounting list. I asked for more details and was read over the phone the charges which some dated back 2 years ago. I asked why I hadn't been notified or billed all this time and was told that they have over 2000 patients and they don't send bills. She said it was the patient's responsibility to check with them if they have a balance due. Over those two years our family visited their practice probably 5-6 separate times for cleanings and was never once told there was a past due balance. She also told me that some patients don't check because they are hoping the dentist makes a mistake and doesn't account for their visit to avoid paying. Didn't appreciate the insinuation. Upon reviewing my bills (btw this was a small amount of money) all of the charges ended up being their billing mistakes by either incorrectly coding the insurance claims or not honoring their cost proposals for work completed. Please don't put yourself through dealing with this very unprofessional staff.

Whoever sets appointments is rude in considered and should find a job somewhere else…read more I don't think I've ever talked to anybody any ruder in my entire life. This person should find another job.

My fiance had oral surgery today and this place was wonderful, the front office staff and oral…read moresurgeon were great, the only reason one star is taken off is because of the assistant that was helping with after care and wheeled him out had a really bad attitude . Her tone and demeanor could use some work. She was young but spoke to people like they were beneath her, my fiance even said she was pretty rude and snippy in the back. To myself she literally ordered me around the second she started wheeling him out. I work in the medical field myself and I would never talk to patients or family members the way she did to me. I kept my mouth shut and allowed her to continue with her orders, but I really hope management gets to see this and gives her some constructive criticism. Just because you wear scrubs, does not give you the ok to talk down to people or be short and abrupt speaking to patients, we all understand being busy or overwhelmed, but that is your job to be professional, polite and caring.

I just wanted to share the great experience we had with Dr. Nelson and his sweet assistants…read moreMarcela and Denyse. My 17 year old had her wisdom teeth removed and I was anxious about it. The way everyone cared for us like we were family will not be forgotten. Dr. Nelson was vigilant and caring, what more could you ask for in a surgeon?! The assistants were so professional and engaged, Stellar had a great time with them. His wife Allison was a Godsend to a mother. To see your child sedated can be emotional but her gentle nature and kind words put me at ease. Thank you to the entire staff at AOMS.

DR NELSON IS A GODSEND!!!!…read more Before hearing about, and being referred to Dr. Nelson, I had unfortunately experienced oral surgery from another surgeon who turned out to be negligent and was responsible for weeks of severe unnecessary pain. That doctor had extracted a tooth, put in a bone graph and placed a membrane due to a small perforation in my sinus cavity. With that other doctor, I was scheduled for one follow up visit but the intense pain I was experiencing necessitated 4 return visits within 2 weeks. I felt strongly that I had developed an infection from the procedure and requested an antibiotic. She refused, claiming there was no infection. She took no tests or CT scan to rule out an infection. Instead she was rude, dismissive and acted like I was making up the level of pain I was experiencing. After a month of her completely inappropriate behavior as my pain increased, I went to Dr. Nelson (referred by my dentist) to get a second opinion. Dr. Nelson saw me immediately and took a 3D scan which evidenced that my whole left sinus cavity was filled with infection. The smell of sulfur was overwhelming, the pain in my head and face was at a level 8-9 at all times. Dr. Nelson put me on an antibiotic and performed surgery 2 days later to check for contamination in the bone graft and clear the infection. Immediately following his procedure I was so pleased!! I had no more sulfur smell and the pain I had been dealing with for weeks had dissipated only leaving minor sensitivity from the new surgery. Reluctantly, I had to give Dr Nelson a call on a Saturday at 4pm because I was feeling a burning sensation in my mouth, which I believed was due to the strong antibiotic. He answered his phone right away, he was so kind and compassionate and he called me in a prescription to help with my burning mouth that had nothing to do with the surgery. He was so communicative that one pharmacy was closed and he took the time to call me and ask which other pharmacy I preferred. My mouth settled down immediately. On Monday, I called his office to see if I could move my followup appointment to be seen by him sooner than Wednesday. I spoke to his office staff and even though he wasn't in until Wednesday, his office staff were so pleasant and helpful. Literally a minute after hanging up with his office, Dr Nelson called me right back. He was with his family driving to Joshua tree and couldn't have been more kind, compassionate and I told him there was no problem and i would see him on Wednesday. In closing, I just finished both of my followups with Dr Nelson today. His staff is wonderful and caring. I'll be seeing him again in June to finish the work started by the other surgeon. I am hopeful that I dont need any more dental work done as far as implants, however if I do, Dr. Nelson will be the first and only doctor I would call. I couldn't recommend him more highly, a true professional and gentleman. Thank you so much Dr. Nelson! Penny

Omar was terrific with my cleaning. I knew I was going to need more than a standard cleaning…read morebecause it had been more than a year since my last but Omar didn't make me feel bad about it at all. He was very thorough and also offered good conversation during the visit. Dr. Coles was also pleasant. I will definitely be back for my next visit.

Omar and the dentist were great! Omar explained the process on the procedure I needed and overall…read moreit was a great experience. I am glad I came here for my dental needs :) friendly staff all around!

Incredibly good bedside manner. Wasn't rushed. Fully Addressed my concerns. Good experience from…read morefront desk on. Highly recommend.

Dr. Rabot is hands down the BEST oral surgeon! I dont even know where to begin . (This is a long…read moreone ) 1. I probably have one of the VERY worst dental phobias you can imagine from bad childhood early adult dentist experiences. Im talking trembling , shaking uncontrollably , sweating to the point my glasses would fog up , nausea , heart pounding fear . And that lead to a lot of years of neglect on my part. Ive had a dentist use the max amount of shots to numb me and look me in my face like i was crazy and tell me "sorry I cant give you any more" when I tried to tell them I could still feel it , not a little bit, like fully feel it . Dr. Rabot was the FIRST of many to actually take the time and hear me. Right off the bat he explained that he would try a different technique that required an injection into the back of my jaw and that it would not be the most pleasant but it should do the trick. When I tell you this man did extractions and implants with less pain that ive had for a cavity/root canal/ simple extraction. The whole time talking me thru what he was doing , making sure I was ok and comfortable the entire time. His chairside manor is incredible and he just has a very calming and assuring way about him . 2nd Dr. Rabot has given me several implants and a few weeks into the 3rd one it had failed (it happens) . And it was CHRISTMAS morning , I texted Dr. Rabot early in the morning and sent him a video of me wiggiling my implant with my tounge. His response ? "I can be at the office in 30 minutes , or would you be more comfortable in the hospital setting because we can go there too". ON CHRISTMAS MORNING !! I am not a fan of hospitals so I went with the office. 30 min and he had me in the chair , numbed up , implant out and bone grafting done , 3-4 months later new implant and back in buisness (2nd attempt did not fail ) 3rd EVERY SINGLE TIME he has done any surgery on my HE calls me to check up on me. Not an assistant. 4th he has never made me feel stupid for my insane phobia , only been supportive and understanding. 5th VERY VERY clean office VERY kind staff . I DO not give out 5 star reviews easy . But this one is so deserved . He is a master at his craft and knows and cares very much about the work he does and that shows To the person who complained about having to wait while he ordered his food on vacation in another country .... poor you !!! You had to wait a couple minutes ....... it would have been so much better if you were sent to an after hours answering service or a voicemail right ? Cause thats what most Docs will do. Im not sure what other option he could have provided to you for immidiate help other than hospital . He was out of the country, the fact he answered the call at all shows you exactly the kind of Dr he is . The kind that always puts his patients first.