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    Arizona Crane And Rigging

    1.0 (2 reviews)
    Open Open 24 hours

    Services - Arizona Crane And Rigging

    Crane services

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    2 years ago

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    6 years ago

    Very rude man that answered the phone. I could never imagine talking to customers the way this gentleman spoke to me.

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    Tom W.

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    Roldan's Crane Service

    Roldan's Crane Service

    (6 reviews)

    Jefferson Park

    Roldan really studied math in school because he can look at a situation and quickly and figure…read moreangles and how to do the toughest job with ease! I worry about difficult things like moving building from a flatbed into a small slot missing a house, fence and tree. Roldan is VERY EXCELLANT with what he does. He is very carefully and is passional with his rare talent. I think Roldan is gifted with his talent to get ANY job done without stress. He is nice and confident! I highly recommend Roldan!!! Excellent work!!!

    Buyer Beware! My intention here is to share with you my…read moreexperience with this gentleman and warn you so you're not surprised, but informed rather, of the possible outcomes. I was in great need of crane service as the one I'd hired had a shortage of personnel and wanted to reschedule the time of service which would interfere with the already fully made arrangements. I started searching and after about 5 failed attempts of nobody else being available I spoke to Norma, at Norma's Crane Service. She was highly attentive and helpful and I could feel she wanted to help us out in the best way possible, as neither herself was available for the requested time. She proceeded to recommending "Roland" and gave me his number, said he might be able to help me out. I then called him, he said he was available for the requested time and date, he said it would be $525 for the amount of time I was requesting, which included travel time to and from the site. Perfect, we had it all squared away! Come Friday, Jan. 21, 2022. As he was on the 2nd to the last truss to be lifted I approached him to inquire on the final numbers to write him a check. (Mind you, as I am walking towards the crane I hear profanities left and right being said in Spanish, which was part of his conversation with the framers. Yes, that's not part of the issue but I bring it up to show the lack of, also, professionalism and respect. Not everyone nowadays uses profanities as a habitual form of communication, especially at someone else's property. I thought he was the operator, but never had I imagined he was the owner. I asked if he had a total for me as he was approaching the end of the process, his response was that he wasn't done and he'd tell me when done. Ok, completely understandable.) Upon having finished, 30 mins. before the written "depart job" time specified on the invoice-"job work order", as the paper titles. He gave me it and when I saw $616.25 as the total charge I interrogated "wasn't it going to be $525? He said he hadn't ever said that and asked whom had I spoken to that gave me that amount. Mind you, up until this point I don't even the person's name or title. I replied I spoke to Roland, he responded "I am Roland" and I said "oh you are? Well, then I spoke to you" He began attempting to start an interchange of words affirming he had given me a certain hourly rate over the phone, I said he hadn't given me an hourly rate and only a flat fee of $525. He inquired on what companies I have used in the past and how much they charge or where they're coming from, all I replied was they have charged a third of that amount and come from the Phoenix valley. I then knew I shouldn't continue trying to make an unwise individual comprehend. I replied "ok, give me a moment, I will write the check", he said "if you want you can just make it for $600". I replied "no, I'll make it for the specified amount, thank you". Upon handing him the check I wrote on the "job work order" my form and amount of payment. He continued attempting to find out exactly whom and price for services from other companies. The end was thanking him for the services and clarifying he would not be a choice for me in the future, this was the first and last time we'd be hiring his crane company. It was later that I found out he had charged me until 10:00am when by 09:30am we were already making the final payment, at the time everything was occurring I didn't have any idea of the current time. All this can speak for itself and whomever reads this can make their own decision as to what's right and what's not. Best regards, Blanca.

    Arizona Crane And Rigging - craneservices - Updated May 2026

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