Dr Boesel is great as he is trying to help me with my allergies, I have no problems with the office…read morestaff. The phone service is terrible. I have been trying to get a prescription transferred to Centerwell, my medicare pharmacy for over a month. I have called with the correct address and phone number but their AI answering device keeps asking the same questions over & over. It gets to the point that I have answered the same question about 3 times. Frustrating beyond words.

Dr Mittel is awesome !!! Great bedside manner. He listened and helped us feel cared for. He was…read morevery thorough and clear on plan. Thank you

Everyone here is super kind and truly caring such an amazing place to come if you have allergies or…read moreasthma

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

I have very severe asthma. I went there on the recommendation of my pulmonologist at Arizona…read morePulmonary Specialists. I originally started out going to an asthma doctor in Illinois who was an allergy and immunology specialist for one of premier medical schools in Chicago. When I moved to Phoenix in 1996, I used an allergist my doctor in Illinois recommended. After 4 years, my allergist moved to Las Vegas. He suggested Arizona Pulmonary. I've been with them since 1999. I have been taking Fasenra since 7/2020, and my asthma dramatically improved. I even lost 180 lbs from not having to be on prednisone except if I got sick. Everything was great, I looked and felt terrific, until the Fasenra stopped working about 18 months ago. It wasn't sudden, but noticeable. My breathing got worse. I was wheezing and coughing more, which I blamed on a month-long stay in the hospital in 1/2023 due to double pneumonia. Nope. It continued to go downhill then finally dropped off a cliff. I was put back on high dose steroids, which triggered me eating everything in sight and at night, causing me to gain 55 lbs. I was taken off the Fasenra completely in February of 2025. I was put on a trial of Dupixant in late March, which worked great for my breathing almost immediately, but gave me every side effect in the book, also almost immediately, too. It was so damn frustrating. My doctor there, Dr. Mason, felt Dr. Manning might be helpful because he didn't want me to fail the last medication available, Tespire. Perhaps there was a systemic allergic response he could avert? I went there not expecting a lot. Wow-was I wrong!! The people in the office were friendly and welcoming. The doctor, Dr Manning, was amazing. I could even imagine myself going to him for my asthma if anything happened to Dr. Mason to make him leave the valley (as my last doctor there had done a few years ago. In all, I'm very pleased with the care I received from Dr Manning. I'm hoping he can get to the bottom of the allergic reaction I had to the medication and, perhaps, the downward turn my asthma has taken in the last 18 months.

The doctor and injection staff at Allergy, Asthma & Immunology Associates (the Scottsdale location…read moreoff Shea) have been great, and the treatment process itself has been convenient and well organized. Unfortunately, the billing department has been a completely different experience. "Incompetent" is the best word I can use to describe what I have experienced. I paid in full, upfront, for my entire allergy shot treatment plan as an out-of-pocket patient. I even received a discount for paying in full. Although at this point, I'm not sure it was worth the hassle. I have a receipt confirming payment in full, and the office has verified multiple times that my balance was satisfied. Despite this, I have continued receiving invoices for charges I do not owe - NINE so far and counting. I was also told several times that someone would call me back to confirm the issue was resolved, but no one ever has. They have had over a month since the first call and weeks since the second and third. At this point, I wish I could bill them for the amount of time I've spent dealing with their mistakes. I have contacted the billing department THREE separate times and was assured every time that the incorrect charges would be removed. Nothing was corrected, and I received yet another bill today. When I attempted to call for a fourth time, their automated system disconnected me. It is incredibly frustrating to repeatedly deal with billing errors after paying a substantial amount of money upfront and being told multiple times that the issue had been resolved. Great medical care is important, but competent billing and basic follow-through matter too. This ultimately comes down to honesty, integrity, accountability, and competence. Five stars for the doctor and the injection schedule. One star for billing. Management seriously needs to address this department.

I carefully selected the AAC long ago where I got top testing, injection and Specialy references…read more I see the Doctor annually, and get my injections 1-3 weeks apart. Two years ago I was retested and many of my allergens were no longer allergens.

Patients should be aware of this clinic's billing practice before signing their credit card…read moreauthorization form. The form allows them to automatically charge whatever insurance does not cover directly to the card on file. In our case, we never received a bill or invoice from the clinic before the charge appeared on our card. When we called to ask about it, we were told they rely on the Explanation of Benefits (EOB) from insurance as the "notice" and that they do not send bills before charging the card. This was surprising because the EOB itself clearly states to wait for a bill from the provider before paying. Most medical practices send a statement or invoice first so patients can review the charges. It also seems risky to rely solely on insurance EOBs as notification, since insurance companies are not always timely with mailing them and mail can easily be delayed or lost. Interestingly, the clinic was able to send an email thanking us for the payment after the charge was processed, but no communication or billing statement beforehand. Additionally, when I called to ask about the charge, the staff discussed my husband's billing information with me without verifying who I was. I personally do have permission from my husband to discuss his account, but they never asked for my name or confirmed that authorization, which raises concerns about how patient information is being verified before it's shared. While this may technically be allowed under their authorization form, it can still be very unexpected for patients who assume they will receive a bill from the provider before any charge is processed. I would recommend carefully reviewing their financial agreement and monitoring your insurance EOBs closely if you choose to be seen here.

I have been a patient of Dr. Thakrar for a few years now and she is fantastic…read more This office is great! I also get allergy shots here. They are very organized and always prepared. Much better than a Scottsdale practice I went to previously. They squeezed me in for a telehealth visit a couple of weeks ago when I was really sick and my PCP was unavailable. Laura Jochen, a family NP, was very good. Instead of just quickly scanning my chart, Laura took time reviewing my medical history and asking questions to help adjust my treatment. I have been to see a lot of Doctors over the past couple of years for various conditions. This remains the best practice I have visited. Kudos to them... I highly recommend them!

Unprofessional billing department and whoever "helps" on the phone. They bill you even when you pay…read moreyour copay in office and can't give you a reason for charges.

FINAL UPDATE- I just received a call from a wonderful lady, Chris. I forgot her title but she spoke…read morewith Dr. Maddox and after reviewing all the notes of ALLL my calls she was able to fix the issues with the billing department and insurance beyond my expectations! After 6 months we can put the case to rest. As I had assumed it was all the billing department (and also my insurance company) and not their staff. My insurance company had also given me two different answers so I believe my insurance company did the same to them and that's what kicked this whole thing off to begin with. AAAI is under new management or changing management from this billing department and trying to get it up to the standards their practice strives for and with insurance companies "changing their minds" I'm sure it has added to the difficulty of their job. I am extremely satisfied with the outcome and that we can continue to see Dr. Maddox. We really like him so that is a huge plus in my eyes. So the take away from ALL of this is that the staff there has continually been amazing and done their best to fix this but was constantly limited by the billing company. I can wholeheartedly recommend them. It looks like they are getting the billing under control. I've updated my "Stars" to reflect the care we have received in house which has always been a 5! If you've followed my story, thank you and I hope it has been helpful. (Had to delete update 2 in order to fit final update) UPDATE- after I told Toni I'd be writing the Dr and posting on Yelp, she called me back same day (first time ever like I knew would happen) and are now saying I'm 100% responsible because my insurance, whether deductible was met or not, does not cover the shots. THEIR OFFICE is the one that told me they were covered 100% after I met my deductible! Or I would not have done it yet! So now I'm waiting on a call back from the billing manager (the one they've refused me contact with until now). I cannot believe this... I will update again after speaking with the billing manager. It took 5 months for them to come to that "resolution". I will be fighting this. Original Review- I absolutely love the front of house staff and my son's doctor, Dr. Maddox. He is knowledgeable and wonderful to use, so I don't want to take away from that. My problem is with the billing department. My son needed allergy shots ($2k+) however, if you've met your deductible with my insurance, it's covered at 100%. I called weeks before our policy renewed and asked to clarify multiple times that they would be billing my insurance immediately since it was going to renew soon and I didn't have $2k on hand. I was assured all 3 times by the nurse I spoke to that they would. Soon enough I get a bill for $2k and the submit date was the exact day my insurance renewed! So they billed me the full $2k. I have called and gone in person over 5 times. Each time I am told something different and they've even gone as far as lying saying they've resubmitted it and just waiting to hear back from my insurance which I was later told never happened by another person at the office. Toni has been the one I've been in touch and she has failed to call me back at least 3 times. Each time I'm told they will be forwarding the information to someone else to "make a decision". I've also been offered a 20% discount! So I'd only be out $1600! That is absolutely insane. They said something on the bill needed to change before they could resubmit it, I said "yes the date needs to be changed". That was ignored. Toni has done nothing to continue to follow up on my case. Today after calling her back 3/4 weeks after she promised to call me back said that the billing manager is still trying to come up with a decision.. I'm not sure what decision needs to be made? It's like they are doing everything in their power to NOT solve this issue. Even after she promised to call me back by the end of the week, when I have to call back, her excuse is still "nothing has changed", even though she assured me she'd call me back either way. They send an email to someone (refuse to give me the name or info of who) then just drop it and not call me back as promised EVERY TIME. It's been 6 months since I started this, they send me bills monthly. I can only imagine how much money people may be losing because of their lack of effort or care. I will be emailing my son's Dr personally next and hopefully between my Yelp review and that, MAYBE they will actually do something about it. Absolutely worst billing department I've ever dealt with. Toni specifically has been the worst. I hope they find someone more competent for the job.

Had an appointment here for my son with Dr.Casper as recommended by our pediatrician. I got a…read morelittle lost by walking in the wrong entrance but I was redirected! Wait time to get in a room was not long at all. The staff was kind and patient with my wiggly 18 month old. Overall a good experience here!

I have been coming here since 2021 as I randomly found the clinic on Google. Dr. Layko is one of…read morethe best doctors and probably the most respected as well. He always made sure to listen to my issues, then provide his judgement using facts and research, and finally the treatment plan that I am comfortable with. The staff? Probably the best ever treatment I received from them every single time I went for an appointment. I don't know how or why but other places must learn from this staff on how to be the BEST in this line of work. All in all, I 100% recommend this clinic.

Not a fan of this practice, there's not enough parking for the building, these are the most painful…read moreallergy shots I've ever received, and the communication from the doctor isn't great. I've been to this clinic and the Scottsdale one and both provided a negative experience.

Dr. Todd Hrabak, is an excellent, Doctor, who truly is empathetic to his patience pain and…read moresuffering. He takes the time to listen, and does a thorough examination. I have never felt rushed, and from my first appointment, I have felt relief of my discomfort, that has really improved, with his treatments. Dr. Hrabak has recommended me to an ENT, also, which at times I have needed to see, but also he makes certain of his, diagnosis and treatment are effective. Dr. Todd Hrabak, has always been able to help with my allergies and sinus issues. He has, through his Knowledge, to figure out, diagnosis that relate to seeing my family Doctor or a specialist in that field. He has a great staff and assistant. I would give 10 Stars if I could. Thank You, Dr Hrabak.

Only one star do I give this doc. So disappointed in the time that I wasted at this practice only…read moreto learn that we have so many better options here in the Valley and Surprise. I tried time and again to give him and his practice benefit of the doubt but was repeatedly disappointed. Other offices I now see allow for immediate computer check-in and shots administered within 2 minutes of arrival with pleasant, efficient smiling faces. Lastly, never had any reactions from Hrabak's immunotherapy which now makes me see that I wasn't ever getting the proper dosage. Never had any improvement after two years of diligent attendance. I hate leaving negative reviews but once in awhile consumers need to be advised. Finally, I personally found Dr Hrabak to have missed the mark on many points.

They say it's all about reviews nowadays, and I think it's great to be able to share with the would…read morethe extremely competent and skillful knowledge of Dr. Kwan. Great at case taking and insightful in investigating areas that hadn't been looked into before by other well experienced practitioners. Her sleuthing ended up revealing new areas needing attention and have contributed to my recovery thus far. I'm incredibly pleased to have found Dr. Kwan, and anticipate she will be part of my health team with check ins for years to come as needed. I wholeheartedly invite you to schedule a consultation with Dr. Kwan, in just that first session you will not only see for yourself but will also know the good, kind, thoughtful, and intelligent care you are in for.

My wife has been seeing Dr. Kwan for several years. She is very attentive and caring!read more

Recommended by a friend, this place is very clean, friendly staffs, very nice nurses and an…read moreexcellent doctor Erdos. Teresa at the front desk is very friendly and helpful. I was happy with the service here.

I was a patient with this practice and this office for 13 years. It was often not easy and…read morerequired a lot of patience for the exhorbitant wait times, the multiple phone calls required to actually get the care that my doctor thought I should have and it required a level of micromanagement that I don't ever care to do again. I did these things because I had a great relationship with Dr. Erdos. He is kind, supportive, thorough and listened to all of my feedback about my care and the runnings of the practice. He was a fabulous partner is diagnosing and helping me manage a complex immune disease. At one point, he put me in contact with the CEO so I could help her troubleshoot where things were going wrong with patient communication. This year, things went even more downhill. I stopped getting calls back. Out of six phone calls, ONE was returned. I left multiple messages to get them to send the prescription that I needed. I left multiple phone calls about the patient portal that was broken and never heard from anyone. After I decided to seek care elsewhere, they contacted me to see how I was tolerating the new medication! The medication that they never sent in! And the person who called me referenced a note from a doctor that I do not and have never seen. I physically went there to get a copy of the prescription and then magically, the pharmacy received it! All of this further validated my decision to leave. I shouldn't have to work this hard. Neither should you.