I've been dealing with Arizona Asthma and Allergy Institute for over 3 years now, and while the…read moreactual allergy care and doctors are okay, their billing vendor/third-party collections system is an absolute disaster and borderline predatory. Every 2-3 weeks like clockwork, I receive yet another bill and a scary collection letter threatening my credit, even though I've called their office dozens of times, provided my credit card on file for auto-payments (multiple times), confirmed charges were processed, and received apologies each time: "We'll note it in your account and stop this." Spoiler: they never do. It's been the same cycle for three straight years -- pay the supposed balance, get assurances it's fixed, then boom, another collection notice arrives stressing me out and making me question if my payments are even being applied correctly. I've double-paid certain charges just to make it stop, but the letters keep coming anyway. This isn't "poor customer service"; it's incompetent, harassing, and makes you feel like a deadbeat when you're not.

Had an appointment here for my son with Dr.Casper as recommended by our pediatrician. I got a…read morelittle lost by walking in the wrong entrance but I was redirected! Wait time to get in a room was not long at all. The staff was kind and patient with my wiggly 18 month old. Overall a good experience here!

Dr Mittel is awesome !!! Great bedside manner. He listened and helped us feel cared for. He was…read morevery thorough and clear on plan. Thank you

I have called over a dozen times in the last two weeks trying to get this office to send my…read moreprescription to my pharmacy. When I had my appt, they said they would send it immediately and we verified the address three times. No one will ever answer the phones. They dont check their voicemails. My pharmacy has called them numerous times and cannot get an answer. I literally need this prescription for my asthma but no one will send it, or answer the phone.

Excellent doctor, explains treatment plan and spends time with you. Convenient office hours and…read morelocations

I managed to schedule two appointments in the same week and get two different types of allergy…read moretesting done. I would have completed them on the same day, but my insurance only covers tests on separate days. In between visits, I had to stay off antihistamines in order to do the allergy tests. The doctor gave me a free water and small dose of medication right there at the clinic to relieve the itchy rash on my eyelids. I was really impressed with the level of care. The only downside of the testing is that the environmental and food tests only test for allergic reactions not food sensitivity. Nonetheless, I would recommend this allergist!

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

First, Dr. Rishi is very attentive and I liked his enthusiasm. The quality of care is not the…read morereason for my low review. I am a small business owner with less than stellar health insurance and a VERY high-deductible. I found that Valley Allergy is in my network. I sent them my insurance information and made an appointment. I wanted two allergy tests - one for food and one for environment. I was told I needed to split them into two different appointments. I got my test results and left happy, until....I received my bill: Two allergy tests: $1760 ($880 each) Office visit #1: $492 Office visit #2: $268 Total Cost: $2520. My insurance picked up a portion of the cost, but I was left with a total out-of-pocket cost of $933. When I called the office in shock, I wanted to know why they did not warn me when my insurance did not cover such high (and in my opinion), ridiculous costs? I spoke with two different individuals who offered me no assistance. They stated they do not run insurance in advance unless asked. They weren't rude but they weren't helpful either. So, I write this as a warning to small business owners or anyone with a high deductible. Ask the office staff what they charge before you go in for an appointment. DO NOT make the same mistake I made.

My husband was referred to Doctor Dhingra by our primary care doctor, and unfortunately we will not…read morebe returning. His medical assistant treated us very poorly from the beginning of the appointment. She repeatedly interrupted us while we were answering her questions, rolled her eyes and made annoyed facial expressions throughout the interaction, and snapped at us for forgetting to list a medication on the paperwork. At one point, she simply walked out of the room while we were still responding to her questions. I understand medical burnout can be real, but taking that out on your patients is unacceptable and you should be ashamed of your behavior ma'am. The doctor was equally dismissive and seemed to make assumptions based on a prior medical condition rather than actually listening to our concerns. Much of the appointment turned into an unnecessary lecture about weight loss, drug use and vaping, despite us clearly explaining that we do not use drugs. We left feeling judged rather than cared for. My husband, who already has severe medical anxiety, left and stated he never wants to go back to the doctor because of this experience and how horribly he was treated. What was especially frustrating is that no testing was done for allergies or sleep apnea, despite these being concerns discussed with our primary care doctor prior to the referral and mentioned to the medical assistant. Although it says "allergy and asthma clinic" they don't do any allergy testing or treatment, as we were very curtly told by the medical assistant. Overall, the entire experience felt unprofessional, dismissive, and lacking in basic compassion. Don't waste your time or hard earned money to get care here.

Dr Mehta is a wonderful doctor very knowledgeable, caring and professional he has been a godsend…read morewhen dealing with pulmonary issues for the past 3 years and I can live a happy life without worry.

I went to their Surprise location and really felt taken care of…read more I had my initial consult with Betty, a NP, who was wonderful. She diagnosed me with a polyp and extreme congestion. For the actual treatment I had Dr. Smedley and his assistant, Savanah. She came in and explained the procedure and follow up extremely well. The actual procedure went so smoothly and was over before I new it. Dr. Smedley does exceptional work. Not only that but his kind, professional demeaner made the entire experience one I would definitely recommend. The office manager, Angelina Dietsch, was so welcoming and kept the office running smoothly.

Mer, Annalissa, Maria and Monica are fantastic. They are super friendly and professional and I…read morenever have to wait more than a few minutes to receive my weekly allergy shots. I highly recommend Oasis ENT.

There are not enough words to express my gratitude for Cassandra B. (PA) and the care she provided…read more I initially saw her for a completely different concern, but instead of dismissing my symptoms, she took the time to truly listen and understand what I was experiencing. She asked thoughtful questions, was incredibly thorough, and ordered the testing that ultimately led to the discovery of a para-ophthalmic aneurysm on my internal carotid artery. That decision may very well have saved my life. What impressed me most was that Cassandra did not take the easy route. She listened, investigated, and trusted her clinical judgment. Because of her diligence and attention to detail, a serious and potentially life-threatening condition was identified when it otherwise may have gone undetected. Cassandra is compassionate, knowledgeable, professional, and genuinely cares about her patients. She makes you feel heard, respected, and valued. In today's healthcare environment, providers who take the time to truly listen are rare, and Cassandra is one of those exceptional clinicians who goes above and beyond for her patients. I will always be grateful to her for taking my concerns seriously and for being the reason my aneurysm was discovered. She made a profound difference in my life, and I highly recommend her to anyone seeking a provider who combines clinical excellence with genuine compassion. The office staff are also wonderful--friendly, welcoming, and always helpful. Every interaction has been positive. Thank you, Cassandra, for your dedication, thoroughness, and the outstanding care you provide every day. This review is for the Phoenix AZ office on Bell Road NOT Glendale Location.

DR. Chiara was an arrogant, rude, unprofessional, human being. I traveled almost 2 hours to see…read morehim, and he never addressed my concerns. He looked in one ear and said I needed surgery for erosion of the ear canal and to come back in 3 months and he would clean it out. Why didn't he clean it out while I was there? When I called to get a referral to another surgeon, his assistant said he's the only one that can do it. I asked about places 100 miles away and she said "no". I researched it and there are plenty of doctors within 100 miles. He's a money hungry wannabe dr

I wish I could give them more stars. Back on April 1st my son got hit in the nose playing baseball…read more Let me give a little bit more a FASTBALL that hit him square in the nose and forehead. I took him to the ER Phoenix Children's and was released because the bleeding stopped no cat scan or x-ray to see if any other damage was done. Horrible treatment in my option. I did ask about both and the doctor said he was just filling in to get paid so he does not know what he can do. The next day the school called because his bleeding started up again and could not be controlled. Tampons to the rescue. Which he had to get a pic for the 'gram. back the phoenix Children's ER. We were released when the bleeding stopped but this time a cat scan was done and again the doctors said they could do nothing this is Phoenix Children's ER in AVONDALE. we got home and at 1 am in the morning i wake up to my sons bed full of blood the bathroom floor covered he has been bleeding for about two hours. I call 911 on Goodyear Fire respond and transport him to Abreza ER. 9 hours later we get release with medical balloons in this nose to stop the bleeding keep in mind his nose was broken so the pressure was intense. To see your kid screaming in pain breaks my heart. pain medical and he can sleep. Friday morning comes early for me and i call his grandfather to come over and stay with him while I have an early morning delevery. Fast Forward to about 1PM and i get a call from my Mother in Law telling me she is going to sell her kidney to pay for a surgin to fix her grandsons nose. Ok that was crazy but she told me that Grandpa was taking my son to Arizona Breathe Free and that they would get him in but I had to get there for medical consent. I broke a couple of laws driving as fast as I could to this location. As I walked into the front office. The Doctor Gordon jumped up and said are you Dad I said yes. The next words are great let s go and called my son back. I stayed up front signing forms and getting all the paperwork finished 10 minutes later the Doc. comes up front and tells me that they are done. Doctor Gordon worked his magic in that short amount of time that 4 ER doctors could not. He took me back and explained everything to me what he did and what he was going to do on Tuesday when he can go in an operate to fix the broken nose. The Nurses and front office staff were Angels on earth. I know that this was a crazy case but if you are suffering any nose related problems. Call them you will not be disappointed.

I just had a procedure to correct my deviated septum. The…read morestaff is great, they put me at ease, I was a bit nervous! The office was immaculate and welcoming. The procedure itself went smoothly, and I am recovering quite nicely.

Not a fan of this practice, there's not enough parking for the building, these are the most painful…read moreallergy shots I've ever received, and the communication from the doctor isn't great. I've been to this clinic and the Scottsdale one and both provided a negative experience.

I have been coming here since 2021 as I randomly found the clinic on Google. Dr. Layko is one of…read morethe best doctors and probably the most respected as well. He always made sure to listen to my issues, then provide his judgement using facts and research, and finally the treatment plan that I am comfortable with. The staff? Probably the best ever treatment I received from them every single time I went for an appointment. I don't know how or why but other places must learn from this staff on how to be the BEST in this line of work. All in all, I 100% recommend this clinic.

I've had a great experience with Arizona Asthma & Allergy Institute overall. Dr. Ching is…read moreincredibly thorough, takes the time to answer questions, and genuinely seems to care about her patients. I also really appreciate the staff who administer the allergy shots--they are always friendly, professional, and make the process quick and easy. My only frustration is with the billing process. The office requires payment upfront before insurance has fully processed the claim. I understand this is likely due to delays between insurance and the billing department, but it can be frustrating as a patient who consistently pays medical bills on time. For example, I'm still waiting for credits to be applied to my account while continuing to receive bills for serum charges. I would much prefer the option to keep a card on file and have charges processed after insurance has been billed and the patient responsibility is finalized. It's much easier to pay a balance owed than to wait for credits or refunds to be applied. Despite this concern, the quality of care from Dr. Ching and the clinical staff keeps me coming back.

The doctor and nursing staff were fantastic but I have had the worst experience since my…read moreappointment in August. First, I received a bill for $50 which I was told covered the allergy skin test I had received. I explained to the billing department that when I checked in for my appt, I was told that my co-pay covered the skin test (the receptionist specifically stated this). I never heard back so I assumed that phone call had taken care of everything. However, a couple months later, I received another bill for almost $300 and have been receiving monthly statements for this "balance." I will never visit this office again. They clearly do not have their act together and the right hand doesn't know what the left is doing. Now I have to take time out of the things I have going on to call and deal with something that is due to their incompetence, not mine. Insanely frustrating.