Horrible experience. A returning patient that needs an allergy reaction test in regards to dental…read moreanesthetic to have a wisdom tooth removed. Been waiting over a week and a half for a return phone call after physical appointment. Left multiple messages. ZERO response..... absolutely RIDICULOUS. Avoid at all costs!

Dr Mittel is awesome !!! Great bedside manner. He listened and helped us feel cared for. He was…read morevery thorough and clear on plan. Thank you

Everyone here is super kind and truly caring such an amazing place to come if you have allergies or…read moreasthma

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

The doctor and injection staff at Allergy, Asthma & Immunology Associates (the Scottsdale location…read moreoff Shea) have been great, and the treatment process itself has been convenient and well organized. Unfortunately, the billing department has been a completely different experience. "Incompetent" is the best word I can use to describe what I have experienced. I paid in full, upfront, for my entire allergy shot treatment plan as an out-of-pocket patient. I even received a discount for paying in full. Although at this point, I'm not sure it was worth the hassle. I have a receipt confirming payment in full, and the office has verified multiple times that my balance was satisfied. Despite this, I have continued receiving invoices for charges I do not owe - NINE so far and counting. I was also told several times that someone would call me back to confirm the issue was resolved, but no one ever has. They have had over a month since the first call and weeks since the second and third. At this point, I wish I could bill them for the amount of time I've spent dealing with their mistakes. I have contacted the billing department THREE separate times and was assured every time that the incorrect charges would be removed. Nothing was corrected, and I received yet another bill today. When I attempted to call for a fourth time, their automated system disconnected me. It is incredibly frustrating to repeatedly deal with billing errors after paying a substantial amount of money upfront and being told multiple times that the issue had been resolved. Great medical care is important, but competent billing and basic follow-through matter too. This ultimately comes down to honesty, integrity, accountability, and competence. Five stars for the doctor and the injection schedule. One star for billing. Management seriously needs to address this department.

I have very severe asthma. I went there on the recommendation of my pulmonologist at Arizona…read morePulmonary Specialists. I originally started out going to an asthma doctor in Illinois who was an allergy and immunology specialist for one of premier medical schools in Chicago. When I moved to Phoenix in 1996, I used an allergist my doctor in Illinois recommended. After 4 years, my allergist moved to Las Vegas. He suggested Arizona Pulmonary. I've been with them since 1999. I have been taking Fasenra since 7/2020, and my asthma dramatically improved. I even lost 180 lbs from not having to be on prednisone except if I got sick. Everything was great, I looked and felt terrific, until the Fasenra stopped working about 18 months ago. It wasn't sudden, but noticeable. My breathing got worse. I was wheezing and coughing more, which I blamed on a month-long stay in the hospital in 1/2023 due to double pneumonia. Nope. It continued to go downhill then finally dropped off a cliff. I was put back on high dose steroids, which triggered me eating everything in sight and at night, causing me to gain 55 lbs. I was taken off the Fasenra completely in February of 2025. I was put on a trial of Dupixant in late March, which worked great for my breathing almost immediately, but gave me every side effect in the book, also almost immediately, too. It was so damn frustrating. My doctor there, Dr. Mason, felt Dr. Manning might be helpful because he didn't want me to fail the last medication available, Tespire. Perhaps there was a systemic allergic response he could avert? I went there not expecting a lot. Wow-was I wrong!! The people in the office were friendly and welcoming. The doctor, Dr Manning, was amazing. I could even imagine myself going to him for my asthma if anything happened to Dr. Mason to make him leave the valley (as my last doctor there had done a few years ago. In all, I'm very pleased with the care I received from Dr Manning. I'm hoping he can get to the bottom of the allergic reaction I had to the medication and, perhaps, the downward turn my asthma has taken in the last 18 months.

Dr. Couch refused to consider that I might have mast cell activation syndrome and asthma. He…read morerefused to prescribe an inhaler or epi pens. I have since been diagnosed with both. I guess my multiple hospitalizations and well over 100 ER visits for allergic reactions aren't real.

I carefully selected the AAC long ago where I got top testing, injection and Specialy references…read more I see the Doctor annually, and get my injections 1-3 weeks apart. Two years ago I was retested and many of my allergens were no longer allergens.

Nurse Laura severely harmed me overdosing me with allergy shots. Go see a real doctor not a nurse…read morewho plays doctor. I suffered for months and no one cared, especially not her. Run as fast as you can away from this horrible place.

Unprofessional billing department and whoever "helps" on the phone. They bill you even when you pay…read moreyour copay in office and can't give you a reason for charges.

I've had a great experience with Arizona Asthma & Allergy. The office is well-run, and the staff is…read morefriendly and responsive. Dr. Casper is the best--extremely knowledgeable, patient, and takes the time to answer questions and tailor care. I feel well taken care of every visit. Would highly recommend to anyone dealing with asthma or allergies.

I've been dealing with Arizona Asthma and Allergy Institute for over 3 years now, and while the…read moreactual allergy care and doctors are okay, their billing vendor/third-party collections system is an absolute disaster and borderline predatory. Every 2-3 weeks like clockwork, I receive yet another bill and a scary collection letter threatening my credit, even though I've called their office dozens of times, provided my credit card on file for auto-payments (multiple times), confirmed charges were processed, and received apologies each time: "We'll note it in your account and stop this." Spoiler: they never do. It's been the same cycle for three straight years -- pay the supposed balance, get assurances it's fixed, then boom, another collection notice arrives stressing me out and making me question if my payments are even being applied correctly. I've double-paid certain charges just to make it stop, but the letters keep coming anyway. This isn't "poor customer service"; it's incompetent, harassing, and makes you feel like a deadbeat when you're not.

Only one star do I give this doc. So disappointed in the time that I wasted at this practice only…read moreto learn that we have so many better options here in the Valley and Surprise. I tried time and again to give him and his practice benefit of the doubt but was repeatedly disappointed. Other offices I now see allow for immediate computer check-in and shots administered within 2 minutes of arrival with pleasant, efficient smiling faces. Lastly, never had any reactions from Hrabak's immunotherapy which now makes me see that I wasn't ever getting the proper dosage. Never had any improvement after two years of diligent attendance. I hate leaving negative reviews but once in awhile consumers need to be advised. Finally, I personally found Dr Hrabak to have missed the mark on many points.

Amazing service and staff. From the moment you step into the office until you leave service is…read moreamazing.

They say it's all about reviews nowadays, and I think it's great to be able to share with the would…read morethe extremely competent and skillful knowledge of Dr. Kwan. Great at case taking and insightful in investigating areas that hadn't been looked into before by other well experienced practitioners. Her sleuthing ended up revealing new areas needing attention and have contributed to my recovery thus far. I'm incredibly pleased to have found Dr. Kwan, and anticipate she will be part of my health team with check ins for years to come as needed. I wholeheartedly invite you to schedule a consultation with Dr. Kwan, in just that first session you will not only see for yourself but will also know the good, kind, thoughtful, and intelligent care you are in for.

My wife has been seeing Dr. Kwan for several years. She is very attentive and caring!read more

I was a patient with this practice and this office for 13 years. It was often not easy and…read morerequired a lot of patience for the exhorbitant wait times, the multiple phone calls required to actually get the care that my doctor thought I should have and it required a level of micromanagement that I don't ever care to do again. I did these things because I had a great relationship with Dr. Erdos. He is kind, supportive, thorough and listened to all of my feedback about my care and the runnings of the practice. He was a fabulous partner is diagnosing and helping me manage a complex immune disease. At one point, he put me in contact with the CEO so I could help her troubleshoot where things were going wrong with patient communication. This year, things went even more downhill. I stopped getting calls back. Out of six phone calls, ONE was returned. I left multiple messages to get them to send the prescription that I needed. I left multiple phone calls about the patient portal that was broken and never heard from anyone. After I decided to seek care elsewhere, they contacted me to see how I was tolerating the new medication! The medication that they never sent in! And the person who called me referenced a note from a doctor that I do not and have never seen. I physically went there to get a copy of the prescription and then magically, the pharmacy received it! All of this further validated my decision to leave. I shouldn't have to work this hard. Neither should you.

I'm leaving this review in the hopes that someone will see it and respond to the multiple…read morevoicemails that I've left requesting my immunization records. There is no way to reach a person at this office because all phone calls are routed through an automated system with extremely long wait times. The nurses are doing the best they can with the very limited resources that are allocated to patient care. I can only assume that the doctors who manage the practice pay themselves well. I have no doubts as to the competence of Dr Erdos but the way the office is managed could be improved.

Dr. Couch refused to consider that I might have mast cell activation syndrome and asthma. He…read morerefused to prescribe an inhaler or epi pens. I have since been diagnosed with both. I guess my multiple hospitalizations and well over 100 ER visits for allergic reactions aren't real.

Everyone in the office were very nice and the doctor is very helpful and explained everything about…read morethe tests, blood work, and vaccines required to boost my antibodies.