I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.

DO NOT GIVE THIS PLACE YOUR BUSINESS!!! UNSAFE VEHICLES!!! WARRANTY IS BS!!! THEY WILL DENY…read moreWARRANTY CLAIMS FOR THINGS THAT ARE SUPPOSED TO BE COVERED!!! My wife and I purchased a 2006 Mercury Mountaineer from the Springfield Missouri lot. We have previously purchased a 2004 Oldsmobile Alero from the same lot and had a great experience with the service and kindness of the previous people who worked there. This time around not so much. They didn't even bother to clean or detail the vehicle. We were in need of a good vehicle and came back to the place we were treated great before but we were treated like dirt this time around and very rushed. The manager had to take the vehicle to get gas so we could test drive it and informed me that it was making a noise due to the tires being worn out and they were going to put new ones on. When I was checking the front end to see if it was due damage to the front end, since the front bumper had some damage, I saw that the front sway bar bracket on the passenger side was bent with no rubber bushing in it and the top bolt was broken off in the frame. The driver side bracket was loose with both bolts backed out about halfway from what I could see with about a quarter of an inch space between the bracket and the frame at both bolts. It looked like someone had started to put it together and forgot to finish it. I informed the manager at the time, before we even signed the paperwork about the issue and she said that they would take care of it too. I also informed her that the wrench light came on during the test drive, which I found out later is an issue in the drivetrain, and she said they will take care of it as well. Come to find out the tone ring on the cv axle that the speed sensor reads is cracked and broken and loose on the hub of the cv shaft. When I took it to get the new tires the person who they called to get the purchase order from threw a fit about the new tires but they were already done so they went ahead with it. While they were on the phone with the car lot they informed the car lot that the front sway bar issue was dangerous and needed to be taken care of. The tire shop could not get it in so they sent me to a place right around the corner from CarHop and they said they would not do it that it needed to be done at a frame shop since the bolt was broken off in the frame. At this point my wife who works in the Emergency Room of the hospital contracted Covid and we had to deal with her getting the covid pneumonia and recovering from it. Then as she was getting well enough to go back to work I got covid and the covid pneumonia and almost died from it and had to spend a week in the Covid ICU. I took about a month and a half to recover where I was able to get out again and do things. Since I live 40 miles or so away I could not go back and forth to try to find a shop in Springfield and I took it to several in my local area and they were either denied or they would not do it because it was either too hard to do or they would not do business with CarHop. The only one in the area who was willing to help us and deal with it was B.A.T. Boys in Branson. After several months and attempts to get it repaired and covered by CarHop as was the agreement now we have been denied over and over again for repairing an unsafe vehicle we were sold and lied to about by the manager and salesperson. I am retired and disabled, but I am also a trained mechanic both in automotive and diesel applications, and I plan to do the work myself at this point. I plan on contacting the Better Business Bureau and the CarHop Facebook page and any other sites I can to post the pictures of the unsafe vehicle that we were sold and let everyone know that they would be better off going to ANY other car lot and do business with them. You will not get any more business from me or my family after this piece of crap is paid off.

The customer service here is amazing , they really try to work with you no matter your situationread more

Steve and his staff provided an exceptional experience. I never felt hassled, pressured or…read moretalked-down to. Steven was very transparent about his pricing, had all maintenance records ready for me to view, and happily and professionally answered all my questions. Alliance Motors also has the best variety and best warranties of any other used dealer in town, even the major dealerships. Compact economy cars, sports cars, pickup trucks, imports, domestics - all here, all clean titles, beautifully detailed and presented with clear & visible pricing. I highly recommend starting your shopping journey here.

I was so impressed with Steve & Francis at Alliance Motors. They were able to work with me and…read morefind a car to my exact specifications and inside my price range I was able to purchase. They were honest and upfront. No hidden fees. They kept me informed at every step in the car buying process. I would recommend myalliancemotors.com to everyone! Anna

"Tiny" was invaluable in helping us find our "New" used car, a 2015 Sonata. He treated us with all…read moredignity, and got us exactly the kind of car we wanted and needed for this time of our life. The Wallace family

Usually when shopping around for a car (or anything for that matter) you are seen as a score and a…read morestatus. Doesn't concern people much on how great of a person you might be, or how willing and able you are to make things work to make up for the lack in status and score...the legal hustle. So you can imagine the dread that hung over me when this should be an exciting experience. Cue T.J... When I arrived at the lot and scoped out the car that first caught my fancy, I checked it out and he came right over. It was seriously like 2 friends who haven't seen each other in a while upon meeting. T.J is so down to earth and radiates kindness with his eyes. I knew I had found a kindred spirit. Yes, they do exist...a car salesman who gives a damn. That's all I was looking for, that was all that I needed was a chance. This girl needed wheels and on paper, it wasn't looking good. T.J found me the car I didn't even know I wanted, that was in my price range, and outstanding on gas mileage! What I thought was going to be a stressful event turned out to be a memory I will cherish. T.J will always hold capacity in my heart, that is how much this experience and finally being mobile again means to me. Everyone at Never Say No Auto was friendly and oh so helpful and ready to help. I will be passing on the good news about this place. Thank you guys!!

Great customer service. Getting a car through them was fast and efficient. Financed a 2017 RAM with…read more62,000 miles. Runs and drives great.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

If you are looking for a used car, DON'T COME HERE!!! This place will forget you made payments,…read morelose receipts of payments, and start charging you interest when they "said there is no interest, with in house financing". They will LIE TO SELL YOU A VEHICLE!!!!!!!!! BE AWARE, THEY ARE CROOKS!!

Cars 4 U is one of the worst companies to buy a car from! When we were filling out the paperwork,…read morethey rushed us through the signing process and once we got to the title it was flipped upside down so we couldn't see it and when we asked if we could see the title the lady sighed and said "IT'S THE TITLE" and lifted one corner to barely show the front. She said "sign here" pointing to a line on the back. Once I received the title after paying it off 2 years later, the title was a "Prior Salvage Title". I took the title in to them and asked them if they knew they sold me a salvaged vehicle for $7,000 at which point she said I should have checked the title when we signed it. I mentioned how she had it upside down and wouldn't let us look at it she shrugged her shoulders and said oh well, we sell mainly salvaged vehicles here and you should have known to look at the front before signing. My suggestion to anyone thinking about buying a vehicle from here is to stay away.

I've been searching for a really specific truck for a long time. One finally came available, and I…read morepaid a lot of money to ship it here from California. No rust. It looked perfect. Every time I questioned the condition of it, I was provided with the answer that the vehicle would be extremely quality due to the extensive "150 point inspection" Long story short, it fell short of expectations. Cracked rubber seals, sun-faded plastic, shoddy PDR work on one of the driver's side door. You can see the marks from a ball-peen hammer. The air dam is bent, the windshield has a big chip in it, and they didn't even detail the inside of the vehicle. There's brown splatter inside, an old fishing lure in the bed and the same dirt on the windshield that I'm sure was there when the truck was traded in. Not to mention a "mistake" in pricing that raised the price tag by an additional $1000. The tires were shot, albeit after going back and forth with them for quite some time, they did finally offer to replace them. I had really high expectations. I paid a lot of money in non-refundable shipping. And I'm pretty disappointed to say that it didn't work out. I feel taken advantage of by the system and the vague promises prior to shipping.

Purchased my BMW from car max germantown (Memphis) and as far as my overall experience at that…read morelocation it was poor at best. I needed it serviced under the car max warranty and this Springfield, MO were able to get me into a courtesy card even though the service department was closed. I'm not an easy person to please but the service manager took care of me and gave me a much better experience than where I bought it in Memphis. The manager greets everyone with a smile and this was a much more positive environment over what I saw in the Memphis location.

DO NOT BUY A CAR FROM THESE PPL. They tried to STEAL my down payment after I decided not to buy a…read morevehicle due to it not being as described and having a knocking sound while accelerating. They refused to give me back my deposit even though it was refundable deposit. They lied time and time again, while being very rude and unprofessional and even getting aggressive at times. This company is nothing but a SCAM and you should stay away. They refused to give me my down payment back for over 5 hrs and only gave it back when I threatened litigation and was getting the police involved. Slimy employees.

Sold me an illegal vehicle without a PCV valve, which will not pass emissions test and they went…read moreahead and passed it anyways on their own inspection and miraculously the morning after I bought it check engine light came on because the catalytic converter was bad. So I know they cleared the code when I bought it. They promised to replace it and then change their mind and said they won't which I have on recording when I put in the PCV valve myself found out that a lot of other seals in the motor are blown out, causing motor oil to shoot through my intake and out my exhaust and dump out of my exhaust pipe all in all it needs a new motor and they will be held accountable because the car should not have been sold in the first place. It is illegal for a dealership to sell a car with no PCV valve I even contacted the previous owner and they knew everything that was wrong about the vehicle. He told her that he she's sold him a piece of junk and hung up

Very nice group of people. Used them for an inspection which was thorough but fast. Friendly…read moreservice. I'll use them again

No, I wouldn't go again. Easy start, but if you look for final price, you will not happy…read more Diagnostic-$60, recharge A/C $351. Oh we need more investigation, ok? Sure! We found your problem- another $1,689 and again recharges your A/C . So total more than $2,000 for just some part of A/C? Idk. I would ask another person for estimate