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    Ariel

    3.9 (35 reviews)
    Ultra High-EndFrench, Spanish, Tapas Bars
    Closed 11:00 am - 3:00 pm

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    Ariel service spilled drink on the dress
    Grace K.

    Factual information is below: First, Ariel restaurant is located in Courtyard by Marriott. You walk inside the hotel lobby then make a right to enter the doors of the restaurant. We were all seated and enthusiastic to celebrate two birthdays on this prepared trip. We all ordered drinks and food, but things went gradually downhill when the drink server spilled alcoholic beverages on one of the birthday girls' dresses. She went to the restroom and spent almost an hour blowdrying the dress. The drinks were rather on the lighter side (BUT what if it was red wine?); nevertheless, it ruined the dress. Meanwhile, during this whole hour, the drink server did not inform anyone about the incident and our table server/others had no idea what happened. The other girls informed the server and manager about the incident. The manager came to our table 3 times. First, she came to assess the situation after our main server contacted her. Second, she came around to give us 1 free dessert, but we informed her that we never wanted dessert. Third, she came after she talked to the owner that "all they can do because it's more than enough" is to compensate for the $40 of bottled water (that we did not order) and 2 drinks that were spilled on the birthday girl's dress. The owner never came to our table, and he left the restaurant already when we wanted to talk to him. Another piece of information is that the owner of Ariel restaurant is the main chef, Ariel Rodriguez. Aside from all the mishaps aforementioned, the food quality was not the best because either the food was too bland or too salty. The risotto rice was not even fully cooked (in a French/Spanish restaurant). The main girl who ordered the risotto sent it back because Ariel does not have other vegan options, aside from bread. We also noticed that a few dishes did not have all the ingredients mentioned on the menu, so the server brought out 1 medium-sized plate of each ingredient that was missing in the dishes. Out of all, I do recommend the beef wellington, as it was the only one I would rate a 4/5 star for "good." They also made simple mistakes on the receipt and charged us for extra sides that should have been included in the dish. In other words, the menu specifically stated that certain dishes would include 1 or 2 side dishes. My conclusion: For a "$$$$" restaurant, go spend your cash and 3 hours with better hospitality elsewhere.

    The menu cover
    Swati S.

    Outstanding food, service and ambience! The fish is flown in fresh daily if it is not caught locally. The portions are generous. The food is just really amazing and high-quality. I loved the cocktails. The sommelier, Jill, was absolutely wonderful and thoughtful with all her recommendations for food and drink. I just can't say enough good things about this fancy dining place in my hotel. Yes it is in the courtyard Marriott but don't let that stop you because this is an independent restaurant and it's phenomenal. I'm going to share pictures so check out the things I ate and drank. And if you go, celebrate a good occasion and have a good time. Please note that you can also sit at the bar and that's a separate little room and it's really nice and intimate for an after dinner drink or dessert.

    Polenta with Mushrooms
    Tori E.

    We were disappointed in our dining experience at Ariel. We're happy to pay a premium price for good food & drinks, but Ariel just isn't good value for money. It's incredibly overpriced for average food. The ambiance & decor is also lacking. The vibe seemed to be tailored more toward older folks. My grandparents would've enjoyed it! Overall, we won't be back. I'd rather go to STK or 1919 in Condado. Pro: * The staff was extremely friendly and attentive. * The polenta with mushrooms side dish was tasty. Cons: * Overpriced * Lacking ambiance * The cushions on the chairs were super dirty. Kinda gross, actually.

    Nafisa A.

    Went as all the reviews were so great. Not sure if management changed, but the service was very OK. They were not very attentive, and slow. But as for the ambience, it was very very nice. The food was mixed as the wagu ribs my husband got was mediocre at best but my salmon and Mac and cheese was absolutely delicious. 4 star only for the salmon and ambience and also one waiter who tried to be as attentive as possible.

    Octopus carpaccio

    Great food, pretty good atmosphere. I ordered the octopus carpaccio and scallops with risotto. They were the best I've ever had. The food is expensive but worth it. It's a fancy place so don't go there with beachwear unless you want dirty looks. This is a special occasion restaurant. Would go back.

    All American breakfast $12 coffee extra

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    1 year ago

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    2 years ago

    Expensive, food is not good and if you want persian food that is good and reasonable prices go to LittLe Persia

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    5 years ago

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    4 years ago

    Love this place. Great service. Green goddess salad dressing is soooooo good. Call ahead for the fried chicken.

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    7 years ago

    Ask the chef (Ariel) when you dine if he can make a multi-course tasting menu omakase so of the produce available to him that day.

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    7 years ago

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    Ariel Reviews in Other Languages

    Review Highlights - Ariel

    Augusto's is, at least, one of the finest restaurants I have enjoyed in my several trips to San Juan.

    Mentioned in 3 reviews

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    Santaella - FILETE DE SALMÓN ORIENTAL

    Santaella

    4.3(685 reviews)
    1.4 km
    $$$

    I'm still thinking about this meal... hands down the best dinner I've had on vacation--maybe ever…read more Santaella absolutely blew me away. We started with the tuna pinchos, and wow--fresh, perfectly chunky, and packed with flavor. Then came the goat cheese quesadilla, which might honestly be one of the best things I've ever eaten in my life. Creamy, rich, and just unreal. I finally had the chance to try escargot for the first time--and now I feel completely spoiled for life. If that was my introduction, the bar has officially been set sky high. Even the Caesar salad stood out--crisp, balanced, and done exactly right (which is rarer than it should be). But the real star of the show for me? The guava and cheese bread pudding. I'm not exaggerating when I say I would 100% pay to have that Ubered all the way to me in Miami. It was that good. What blew my mind was the staff it looked like a hive of well trained bees just buzzing around this insanely packed room doing the best job. The general manager should be proud. Every bite felt intentional, elevated, and memorable. This place didn't just meet expectations--it completely redefined them. Spectacular doesn't even begin to cover it. BRAVO. Chefs kiss.

    Wasn't aware Sundays had a completely different setup, and we were disappointed to be seated on the…read morepatio. Half of the chairs were wet when we arrived, and the waiter had us wipe them down ourselves. On top of that, several menu items we wanted were unavailable, and one of our drinks never even came out, despite reminding the waiter multiple times. We also received an email only a few hours before our reservation saying it had been moved two hours earlier, even though nobody from the restaurant contacted us directly or confirmed the change with us. Overall, the atmosphere just wasn't pleasant and the service felt off the entire night. The food was alright, but definitely nothing memorable. The staff also seemed very unwelcoming, which added to the strange vibe overall.

    Photos
    Santaella - Dinning room area

    Dinning room area

    Santaella - Tomatoes with Parmesan Cheese Ice Cream

    Tomatoes with Parmesan Cheese Ice Cream

    Santaella - Pulpo Parrilla

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    Pulpo Parrilla

    Ariel - french - Updated May 2026

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