On 5/25/2019 just before my daughter's graduation. We stopped in there--the store located in Cedarville, MI--because my father's hearing aid batteries were dead, and he forgot to bring new ones (as they are from out of town). We swung in there to pick some up. He went over to where the hearing aids are kept and grabbed two packages that he believed to be the right size and then gave those, and his battery from his hearing aid to this person behind the counter. She informed him that they cannot determine the size just by looking at them and refused to help him any further. My father, being who he is, opened the one he thought to be correct size to make sure before he spent money on them (as they are expensive there compared to anywhere else). It, unfortunately, was the wrong size. The other package ended up being correct; and, when he went to pay for those, the clerks working there (man and woman) told him that he had to pay for BOTH packages and refused to let him just purchase the ones he needed. They continued to be snarky and rude until I agreed to pay for both just so we could get out of there and get to my daughter's graduation, as we did not want to arrive late due to the rudeness of the store workers. It really made him mad and really upset me. My father is a almost 90-year old 100% disabled veteran, and I expected better treatment, help, and understanding from a store that I KNOW deals with the elderly quite often. Especially on Memorial weekend!!!! This was the WORST customer service I have ever witnessed, myself, towards him or anybody for that matter. I do not typically use this store, but I NEVER will again now. Just total disrespect and rudeness. They never even forewarned him about opening the package to check, and they pretty much didn't care if he got what he needed. I am truly disgusted. read more