I've been with Donaldson for 4 years now and they are incredible. They are friendly and efficient…read more Their office is quite, with plenty of waiting space and a really beautiful fish tank. Dr. Ardron is great, cares for his patients and ensure quick and efficient appointments. I reccomend all my friends who need eye care to Donaldson. I was referred here a few years back by a coworker and I am glad that this is the practice I ended up with. They also have a vision center for glasses shopping right accross the parking lot. Exceptional care.

I've used them at least 5 times in the last 15 years. Always great service. Always good advice…read more Saved me numerous times on walk ins, as I seem to always injure an eye during closed times....

Dr Haugen is excellent. He's patient, intelligent and really knows his stuff. He also goes the…read moreextra mile to make sure all is as it should be.

I recently changed my Optometrist from Donaldson's Eye Care to Dr. Fleming. My visits have been…read moregreat. I had both cataracts removed over the last two weeks and Dr. Fleming has been seeing me for all my follow up visits. I have never had such extensive exams. Dr. Fleming is so thorough and so patient. He always takes the time to explain what he's doing and why. His office staff and techs are very professional and nice. I would recommend Dr. Fleming to anyone who needs any eye care.

I've been going to Dr. Fleming for over a decade now. He's been wonderful treating my weird…read moreeyesight - one nearsighted, one farsighted - and while I am happy that he is gradually phasing himself into retirement, I'm sad to lose him as my eye care provider. While I loved teaching, I was glad to retire, so I understand. The office staff is always pleasant and professional, greeting clients as soon as they pass through the door. Office policy is "no fragrances." I get that, and always remember to leave the Chanel on the shelf. Regarding the purchase of new glasses, I avoid that, no longer having the luxury of insurance. Instead, I recycle one or two pairs of several frames I've held onto because I like them. Only once have I been told that's not possible, because "they" don't like beat-up frames. They're not; what am I, 12 years old? Even though Dr. Fleming has sold his practice, I will continue as long as he's taking a few appointments. I feel my exam is thorough, and the results always discussed with me. The practice keeps up with new technology, and I like that. He reassured me when I expressed worry about renewing my driver's license; the eye exam always brings anxiety. Should I fail the exam, Dr. Fleming told me there were options. Finally, while I was undergoing treatment for a serious illness, the office was very understanding when I schlepped in, not wanting to miss an appointment. I'm really very grateful for all that's been done for me.

They don't stand by their promises to either make my glasses right or give me a refund. Was a…read morepatient for many, many years, but not the same since MACT took over.

Overall very convenient, located in Walmart. A little old school on the paper filing system,…read morepulling the chart out of the jammed filing cabinet. The quality of care is pretty good... but I know it's summer but the Dr's room that he does the exam in just has a very musky smell to it. I understand there's no window or fan and I wonder how clean the place is... appreciate how fast he is and kind and informative. He seems to really care about my concerns.

Worse place to go they will rush you out your appointment and not try to get a good eye…read moreprescription the amount of times I had to reorder my glasses cuz they can't get my prescription correct or he is just careless and the dirty tools he had they look blurry need cleaning fucking worse place I came to spend my money at

Doesn't seem like Doc Stuart wants to be there. I switched Optometrists because I felt like I was…read morebothering him. . N

Absolutely recommend this Dr. Great customer service…read more Office staff is awesome. Best part is I can see!

The eye care service was great however, a year later we received a bill from a collection agency…read morestating that an $85 bill was unpaid with interest. When my wife called Donaldson to clarify the issue, the receptionist said that they sent a couple of bills that were never either sent nor received and that it was sent to collections. Not a phone call, email or any type of steps to make contact with us prior to sending it to collections. Ww have had the same phone # and email for 15-20 years. Completely unacceptable professional behavior particularly for a small $85 bill, which we would have been happy to pay if known. Would NOT recommend this company and will be speaking to our insurance company regarding the shady behavior by this company.

i waited 3 months for an appointment thinking this would be a good Dr because of the long wait…read more unfortunately that was not the case. even though i had an early morning appointment the Dr was running 1 hour behind schedule, Dr Arfon gave me no time to ask questions or to give me anytime at all. he looked in my eyes commented on my age and asked if i was still working full time. but was not interested in speaking to me about my vision problems. i will never go back there!!!

Doctor Shumway was amazing! Knowledgeable, thorough, expedient, and fun. I wish I had found him…read moreyears ago. Once his portion of the visit started he had me in and out faster than the front desk had checked me in!... without compromising the quality. I appreciated the fact that he didn't waste my time or his without neglecting bedside manner. I feel like he could be best described as the Mrs Doubtfire of eye doctors. I saw him at Donaldson Eye Care.

Just went in to get a copy of my rx, stood in the lobby for an insurmountable amount of time it…read moreseemed. While the receptionist carried on a phone conversation re: her vacation planning. Bad customer service. Could have put personal call on hold.