Great staff and service at a fair price, ok waiting room. Friendly and efficient team, good…read morediagnostics too

They used to be good, not sure what happened. I've given this place $5,000 worth of business in the…read morepast few years. I came from having experience with high prices from Midas and was immediately comforted with the down to earth staff and reasonable prices. I appreciate that they will always take my car and look at it to tell me the diagnosis rather quickly. However during 2022-2023 I felt like they overestimated the repairs and charged way too much. I feel like they no longer care about the customers best interest, they will flatly ask a repair cost that's double the cost of the car and act like they don't care if you can't afford it. Everything to them is "necessary". I feel like they aren't real anymore. Also the repair quality itself has gone down as my control arm all of a sudden "failed". I have a 17 year old car that is 150k miles. I am no stranger to getting it repaired. I believe that a car that is taken care of will take care of you. Where I take it matters, and unfortunately I no longer can rationalize taking it here. It's disappointing to spend that much money at a shop and for them not to even remember you. I'm not sure what management is doing but it is not the same shop it was just a few years ago.

This company is HORRIBLE. From start to finish we had nothing but issues. The owner was NOT polite…read moreand our experience was a very unpleasant one. ZERO stars!!!! Do not recommend at all!

Your potential customers read your comments. I don't think it's a good reflection for the owner…read more You don't know who I am. You make assumptions. I have multiple major credit cards. Also I carry a 100/300/50 insurance coverage through St Farm. What you sell at your counter is not insurance. You can't sell insurance. You need to be a certified insurance agent. And nobody in your office is. You sell optional coverage. Illinois law states you cannot refuse a rental because they can't prove they have insurance. Car rental companies must provide a 50/100/50 secondary liability coverage. You have a program through Ford and Mercedes. Every vehicle owner in the world has that. If I breakdown in your vehicle in another state, you will tell me tow it to the dealer. While we are waiting for parts, I have no vehicle. My $7,000.00 vacation ruined. Now with Major car rental companies in all states, they would get me another vehicle. Wow! Recliners! 60 inch TV! Refreshments! That's because you vehicles aren't ready when customers with reservations show up. So you provide that while they wait. I prefer in and out when picking up rental. Not hanging.

Very polite, very clean car. Exceptional service! I would strongly recommend a Bill to anyone…read morelooking for a driver.

Great experience! Driver was polite, a clean car, overall a great experience all around.read more

Me and family booked this party bus expecting a great time. Before leaving destination Sharon…read morewasted 30 minutes of dear time going over rules for the bus , do's and don'ts, and complaining about how many passengers were present. Upon leaving we couldn't get the Bluetooth to work on bus, radio was static the whole time and Sharon couldn't help us with that issue. The ride was rough and honestly this has to be the worst party bus I've been on.

I booked their services for a special birthday dinner party. The driver Sharon was very curt and…read morenot pleasant at all. The music would not Bluetooth, the radio was static. So, no music on the bus all the way to dinner. She hit all the bumps and potholes. Turning corners fast and knocking us against each other. Late coming back to get us from dinner almost 30 minutes. NO APOLOGY. Upon drop off she didnt even acknowledge the end of the trip just drove off after we got off bus without a word to me. Needless to say she ruined our special day!! The owner Maurice Turner did not accept responsibility for her actions offering a discount on a future booking. I THINK NOT!!!!

Amazing experience taking the party bus to the Salt Shed in Chicago. Great price and awesome…read moreservice! Highly recommend

Want 300 to take me from streamwood il to ohare for 300 ...what a joke company...please be careful…read morewith these joke companies Thank you for your response but i have many other companies that are in the 40 dollar range that offer the same services that you offer as well...i think you are a rip off company and should be banned from yelp...150 one way for a 45 minute drive in a fancy car is ridiculous...should look into your business and see a fancy car is not right for your fees...

Green Bay Auto Body is outstanding. They do excellent work, their price and time estimates are…read moreaccurate. It is a neighborhood business that has been there for nearly 40 years with the same guys running it. They know body work. Because it is located in Kenilworth, they do a lot of high-end cars. They have not updated their shop in about 40 years, so it doesn't look flashy. But they get the job done. Prices are reasonable but not a bargain. I've comparatively shopped body work. It seems most shops (at least on the North Shore of Chicago) charge about the same amount of money. For that reason, their prices are in line with other local body shop places.

I've taken my cars into Green Bay Auto Repair twice and had a very good experience both times!…read more It's not a flashy place and it's covered in dust (as all auto body shops are) but they are straightforward, timely and nice. They did their best to get me the lowest cost solution and they got the job done quickly. I would tell everyone to go their for their auto body repairs!

I'm absolutely baffled by the negative reviews. I've been a customer of Car Wash Tyme and its…read morepredecessor Norm's for many years, and have purchased the unlimited option. Car washes are thorough and staff and management are courteous and professional. Can't please everyone, I guess.

they were able to see me same day and shampoo my seat within an hour and now the stain and smell is…read morecompletely gone!

Came here for a small side swipe of our SUV, so everything went through insurance (not sure if that…read morechanges anything). It took about a week to fix our car, which I thought was a little longer than necessary, but no big deal, since our insurance covered a rental car. I was a little disappointed when they didn't replace 100% everything, and we weren't told it wouldn't be replaced until after we already finished the repairs and noticed the difference. That was pretty disappointing and I think should've been pointed out before deciding to have them fix the car, since we could've gone elsewhere that the insurance company provided. Otherwise, repair was completed as expected.

Perfectly professional, helpful suggestions, no pressure, and so quick! GM Eric did a fantastic job.read more

Out of all the car rental services I have used, I like Getaround the best for short trips (less…read morethan 1 day). I've used Turo, traditional car rental companies (Hertz, Enterprise, etc.), and Zipcar. I think Truo and traditional rental companies are built more for longer term rentals and Zipcar is the most comparable. The hourly rates for Getaround are fairly reasonable, much better than Zipcar, plus Getaround doesn't charge a monthly fee. However, there is a reason why Zipcar is so expensive: the cars are owned and maintained by the company instead of ordinary people. With Getaround, you're renting out other people's cars and so the company doesn't have full control over the vehicle. It is possible that you may book a car that looks pretty good in the listing but when you get it, it's kind of dirty or not what you expected because the owner doesn't clean/maintain it. That is not necessarily Getaround's fault. For me, I've accepted that this may happen (and it has before), but for the money I save by not using Zipcar, it's fine by me. I have used Getaround so much that I know which cars in my area are clean and well-maintained and I tend to stick to those. If you're not willing to take the risk that a car might not be in perfect condition, then I'd say you should be willing to pay a premium for that. I've had maybe 2 interactions with customer service and both have been very good. I once got automatically charged a lot for gas because the car is parked on a slope and that affected the fuel level recorded after I dropped the car back. I only drove 5 miles in a 22mpg car, but the fuel level recordings made it seem like I used nearly 10% of the gas. I got my money back after explaining to CS via email. Another time I dropped off the car and then when I got to my apartment 2 blocks away I realized I left something in the car. I was able to call a customer service rep via the app and they waited on the phone as I walked back to the car and helped me unlock the car to get the item and lock it back up. Based on all of my Getaround experiences so far I'd definitely recommend it if you're a fairly flexible person with realistic expectations.

Crap cars and absolutely NO way to retrieve or contact the owner after you lock the car if you left…read morean item. They should at least provide you 1hr in case you did leave an item. INSTEAD their customer service (which is really non-existent) tells you--you need to rent the same car again for an hour--in the hopes your item may still be there..., SERIOUSLY. What BS. NEVER AGAIN.