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    ARCpoint Labs of Oklahoma City

    3.5 (2 reviews)
    Open 8:00 am - 4:30 pm

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    8 months ago

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    1 year ago

    Wondering if we will need to make appointment. Still have to wait no matter what time you got there

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    Labcorp

    Labcorp

    1.0(2 reviews)
    5.7 mi

    Worst possible experience!…read more I made an appointment for 1:45 PM, arrived at 1:10 PM and checked into their electronic kiosk. I was offered a better appointment in just 2 minutes. Forty minutes later the woman manning the front desk called my name and asked why I was there. She apparently did not check the appointment information. I said that I have a standing order for a simple blood test every 4 weeks. She asked for the order from my doctor. I handed it to her and she said that it would be a few minutes. I told her that I needed the original back because it is a reoccurring order. She said that she would make a copy for me. I said that I needed the original back. She said that she would keep the original and give me a copy. I again repeated that I needed the original. She said no. I said that I now wanted the original to take to a different lab because I did not want her to keep the original and that I no longer wanted the blood work performed there. She gave it to me and as I turned to leave, she said "Have a nice day, honey". I turned back and she gave me a huge grin. In her mind I'm sure that she thought she was important and in total control. Her "better than you" attitude cost LabCorp a customer. I got the blood work done at a local hospital and they gave me back the original order. I asked if they needed the original and they told be "of course not". LabCorp? NEVER AGAIN!

    Poor customer service. Front desk ignores you, does not explain anything, and when they talk, they…read moredo not talk to you, just the screen in front of them, and talks so fast you can't understand.

    ARCpoint Labs of Oklahoma City - laboratorytesting - Updated May 2026

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