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ARCO

3.2 (5 reviews)
Open • Open 24 hours

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1 year ago

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Precision Diesel

Precision Diesel

(7 reviews)

While towing a U-Haul trailer, my Dodge Ram 3500 Cumins Diesel blew the water pump. Suddenly no…read morepower steering or brakes in the middle of California looking pretty desolate. We made it to the next stop which had a gas station and at the top of a hill across from the station there was this little building that said diesel and truck repair. We made it up the hill with the owners help. The serpentine belt had also come off. Fortunately the belt was still in one piece. An hour later a new water pump and belt were delivered and everything was repaired and we were back on the road with minimal delay. The service, experience and helpfulness of this business was top notch. Thankful that we broke down here.

Two thumbs up does not give credit to this salt of the earth team at Precision Diesel. This family…read moreowned, lonely looking settlement at the top of a hill off Interstate 5 at Westley exit (45 minutes south of the 580 Fwy) is equipped with top notch mechanics and a facility that repairs and custom fits hoses, tires and the like for diesel trucks and trailers. The majority of their customers are big rig diesel truck drivers. Driving home last summer (late morning) on the I5 from San Francisco in my 2003 VW Beetle, I saw that my car began to show signals of distress, OVERHEATING to be precise. If you've ever been on the I5, you're familiar with its endless stretch of road, scarcity of exits and scant signs of civilization. Being a young woman with car trouble in the middle of nowhere is scary. Not to mention the coin I imagined spending being a vulnerable civilian in the world of auto mechanics. Sure, I could call AAA, but there wasn't an exit sign to be found to pinpoint my location. I drove 22 miles, fingers crossed, with the hope of finding any kind of facility where human life could lend a hand. Most might say I was silly to keep driving, but I thank my lucky stars I did because my saviors awaited me at the I5 Westley exit. There was one standard gas station and a full service truck stop depot across the freeway, but I looked up a steep hill and saw a sign that read -- PRECISION DIESEL. Were they even open? If so, at best, someone could diagnose the problem. I slowly putted up the hill and was met hesitantly by Chris, a shirtless, tattooed, sweaty and handsome young man, with a long braided ponytail (he's a musician on the side and proud father of 2 little girls). His baseball cap was on backwards and he squinted at me. While I was sort of intimidated by his general malaise (it was about 95 degrees), I knew they were stuck with me for at least 5 minutes. An older fellow of the same ilk popped the hood to surmise the damage. Remember, they're used to big rigs, not pip squeaks. Yes, there was fluid everywhere, but he couldn't tell if it was an oil or water leak or both as the color and texture was mysterious. Chris approached and reached into the steamy innards at the front of the engine and after some inspecting and some pulling (and some suppressed anguish from the heat), he figured it out. The left fan at the front end came loose and rubbed a hole in the water hose. What to do next? Next, Chris' dad, Fred, (a Vietnam veteran who prides himself on talk of his parents, family, the business and his Harley) came to our huddle (they graciously let me poke my curious head in the engine with them -- I'm fascinated by auto repair) to look at the damage and chat me up a bit. What a character! He cracked jokes and gave fatherly instruction to Chris about what to do next, while Chris obeyed, knowing already that he would cut me a new hose to append to the odd-shaped VW version. In a matter of minutes, the hose was cut and conjoined with a clamp to the original hose and it was like new. To prevent a repeat performance by the offending loose fan, Chris tied it to the front end with hard plastic stays and voila, it was secure! To this day (6 months later), the stays are still intact and I haven't had a water leak. VW checked it out the week after and they said, "Looks good to us." Forget about taking me to the cleaners, after working for about an hour and a half, they graciously only charged me $50!!! What's important about this -- not being an aficionado on the actual cost of car parts, but rather an expert on being gouged by various mechanics -- is not that they were just being nice, but they charged me for the value of the problem (minus the labor, thanks guys). Do you know that the VW dealer in downtown LA charges a cool $85 to change a headlamp on this cute little bug?! Hmphf...AND they don't even let you watch. By the end of my fortuitous visit, I drove back home to Los Angeles safely and happily, knowing that my next excursion to visit my family in San Francisco will also mean a visit to Precision Diesel. Not because I'm a trucker or a gal with an auto problem who got lucky, but a friend who just wants to say hello and give thanks to the men atop the steep hill off the vacant stretch of the I5 Westley exit.

ARCO - servicestations - Updated May 2026

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