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    Horrible customer service. Bad attitude.
    Eren M.

    THE ABSOLUTE WORSE GAS STATION. I only stop here because it's in my way home but I will NEVER RETURN. This woman is lacking customer service training.

    Gas station has a lot of rude homeless people begging for money.
    Johnny L.

    This gas station is always full not because of the great service but because of the slow cashiers behind the counter. One thing I hate there's always homeless people begging for money. Gas pumps are always dirty.. I rather drive a little out of my way and go to Costco to fill up.

    Tony Y. Jr. Y.

    It's never good to be driving in rush hour traffic on a wing and a prayer! If you've never heard that expression, it simply means you're driving on little to no gas. So, when my gas light constantly stayed on, I got off at the next exit to search for the nearest gas station. Not sure if it was hot outside, but the formation of tiny beads of sweat started to roll down my face, and I can't have sweat and my gas light on simultaneously! Thank God, I drove upon a gas station, Arco, because it was too hot to push my car and/or wait for roadside service. Rarely, if ever, do I use Arco for gas but, given the circumstances, I had no choice and decided to get a little gas until I got to my area to fill up with my regular selection of gas. To my surprise, this particular gas station, and I think all Arco's are this way, require customers to pay with cash or use a debit card. In addition, if you use your debit card, there's a fee. This day in age, not many people carry a lot of cash but I'm glad I had some cash in my wallet, as I don't trust all places with my debit card. I went inside this place to inquire if there were any exceptions with the use of a credit card and the young man said "no, only debit cards with a pin number". Well, I gladly gave him some cash for my gas and left. Honestly, Arco seems to be in many areas and I'm sure they have a profitable business. For those reasons, why are they not able to provide the convenience of allowing their customers to use credit cards at their gas stations? Perhaps, it's because banks charge a small fee for each transaction, but I'm sure Arco can afford it. With theft on the rise, many people don't feel safe standing on a gas station lot putting cash in a machine to pay for gas and/or putting their PIN number on a keypad at the pump and being charged ATM fees for doing so. Arco saved the day for me with gas, but I don't appreciate the inconvenience of their payment options and the costs associated for using your debit card.

    Arco's Towing Sign #DineSavorRepeat

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    1 year ago

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    1 year ago

    No 87, no bathrooms. I would avoid stopping and just go somewhere more expensive. Not worth the price difference.

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    11 months ago

    They never have their beverage fridge full, customer service sucks in the morning. Coffee station stopped being refilled in the morning,

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    3 years ago

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    6 years ago

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    16 years ago

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    5 years ago

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    11 years ago

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    5 years ago

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    8 years ago

    Don't come here. Employees are rude and apparently they don't have a bathroom. Go to Mobil, nice people and a nice clean bathroom

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    9 years ago

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    Costco Gasoline - Gas pump

    Costco Gasoline

    (74 reviews)

    Pacoima

    This Costco has everything you'd expect from a Costco, plus a gas station, making it a convenient…read moreone-stop shop. The parking lot is huge, so finding a spot is usually easy, and there are several other stores in the shopping center if you need to run additional errands. The warehouse is well-stocked, the staff is efficient, and checkout is generally smooth. Whether you're shopping for groceries, household items, electronics, or grabbing gas, it's hard to beat the convenience and value. No complaints here, Costco consistently delivers, and this location is no exception.

    (Filled-Up 07/23/26 TH @ 2:00pm): I huffed and puffed in sweltering heat on local streets to get to…read morethis station for some cost-saving gas prices! Pacoima's Costco Gasoline station location was a revelation to me since I was rarely in the northeast section of the San Fernando Valley. However, I was dropping my brother off who was getting some work done on his car (how he found something out here I had no idea!), and I needed some gas to get back home. On average, Costco's gas prices were usually about $0.20/gallon cheaper than the going rate everywhere else, and I was always about value. However, this particular location was somewhat visible off the nearest freeway (e.g. 118) and somewhat difficult to get to once you exited the freeway. In this particular case, I simply took local side streets which was easier than getting on the freeway. How would this location compare with others within the chain I've dealt with and in the area!? PURCHASE(S) 87 Unleaded Gas ($69.00): I was at the 2-bar marker and felt it was better to be safe than sorry. Although the place was relatively busy, I carefully pulled into a pump lane and fueled up once it was my turn. After 13.022 gallons of gas at $5.299/gallon, my CRV was full and ready to go. SERVICE Unless there was something wrong with the pump you were at, the machine was out of receipt paper, or your Costco membership card wasn't working, it was all self-service. Thankfully, my pump flowed at a good pace. I didn't happen to see any employees milling around for any customer support like other locations. Otherwise... all was good. PARKING (N/A) None specifically for the gas station. However, there were plenty of spots that surrounded the station and plenty more as you drove away and headed towards the actual Costco store or other anchor businesses where they had a massive private lot - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE Located within the Plaza Pacoima Outdoor Shopping Center that featured Best Buy, Costco (obviously), Jamba Juice, Lowe's, Panda Express, Subway, and Wells Fargo Bank off of W. Paxton St., this was a large gas station with fairly wide one-way aisles all with long lanes that allowed you to maneuver and navigate by cars as you pulled into a pump. It had a total of 28 pump stations (8 gas lanes with 4 double-sided pump columns with 6 and 8 pumps each, respectively). However, no soapy suds, squeaky squeegees, paper towels, and air or water stations - just like all other Costco gas stations I've been to. But, there were places to dump any trash you had. The pump stations were completely covered from the elements unless a hurricane or tornado headed towards you. There appeared to be only one way to enter the queuing area which alleviated any confusion, congestion, or traffic jams that potentially spilled into the surrounding parking spaces, and only one exit. There was plenty of natural lighting during the day while soul-sucking fluorescent lighting filled in the rest during the evening. There were no TVs or background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Costco Gasoline Pacoima's location satisfied my particular need, but I wouldn't necessarily go out of my way to come here. There was potential for snaking traffic as you tried to get to this place and wasn't visible from the main street. This location appeared to share the same daily extended hours (e.g. MO-FR 5:30am - 10:00pm, SA 6:00am - 8:30pm, SU 6:00am - 7:30pm) I've seen at others which was great for commuters. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $69.00 BEFORE any discounts and/or tip). And, Costco only accepted VISA credit cards and not mine of choice...AMEX! 4.0 STARS

    Arco - servicestations - Updated August 2026

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