Prompt, thorough, and polite! We've brought our plug-in hybrid for regular maintenance a few times…read moreand couldn't be happier with our friendly neighborhood mechanic. Recently this car passed 100k miles and threw a code that the manufacturer locked behind a paywall. In short order, Mechanic OC diagnosed this (free of charge) and directed us to the manufacturer. It then took that manufacturer two days to diagnose/clear their own code! Once the car was returned to us, we brought it right back to Mechanic OC to complete the 100k service interval with a smile!

Took my BMW here to diagnose an issue it was having with a possible vacuum leak…read more Immediately upon dropping the car off, the entire staff was welcoming, friendly, and helpful. Making sure to fully understand what my concerns were. Once the diagnostic is done, they send an electronic inspection report for you to review just like the dealership does. Nester took the time to explain everything the car needed in depth and go over pricing prior to authorizing any work. They had my car repaired and back to me quickly and a very reasonable price. Quality work and quality people. :)

Today I had a flat tire. I called a few places, but they all said they were too busy and couldn't…read morehelp--even when I told them I was willing to pay extra because I really needed my car. Then I called "Bobby Grich Auto Repair" in Rancho Santa Margarita and explained that I was in a hurry and needed my car. They told me to bring it in right away and said they'd take care of it immediately. I went there, and they fixed my tire in about 5 minutes. Both the owner and the staff were very nice and helpful. On top of that, even though I insisted on paying, they didn't charge me and said it was a small service and free of charge. I truly appreciate their kindness and highly recommend this auto repair and tire shop.

Our auto mechanic moved significantly further away from us making planned or unexpected visits to…read moremaintain our vehicles difficult. A friend introduced me to Bobby Grich Auto crew and I've been there twice for family member's older cars. Every step of the process was handled with authentic care and commitment - from assessing what was needed, reviewing options & recommendations, and delivering what was perceived as quality work and outcomes. I trust this team and appreciate their proactive follow up. In an industry that has a terrible reputation, Bobby Grich Automotive stands out as a trusted MVP. What a home run for our family! 5-Stars all the way.

They were actually too booked to be able to help us as quickly as we needed but Aaron tried really…read morehard to help us find a good shop for our vintage VW. Altruistic kindness is classy

Updating my review because this shop is not what it used to be. You can bring your cars here for a…read morelong time but there is no loyalty. They only want to do the high margin work and refuse to work on anything that requires some effort. Spoiled newbees. If you want an overpriced oil change or an expensive break job go here. Otherwise do yourself a favor and take your business elsewhere. There are many decent mechanics nearby.

Honest advice from Gary. Advised that all is ok and I need not spend any money for a repair.read more

Excellent service and good pricing. I'll definitely be back. My new local mechanic for all my…read moreautomotive needs.

Jim, the owner of the store, was very kind and provided excellent customer service to me…read more He helped me understand my car better by patiently answering all of my questions. All of my car's issues were fixed, and I would recommend this place to anyone because of the accommodating customer experience.

Jim is someone I can trust with my car. Thank you for getting my car fixed…read more I will refer you my friends and family.

I had four tires installed, balanced, and aligned. Pricewise, they were competitive with all other…read morestores in the area. Very helpful and knowledgeable when quoting and advising on the tire selections. Because they are good they are busy so I recommend an appointment.

Ladies, forget a white knight - what you really need is Complete Auto Care & Tire. For routine…read moremaintenance, full-blown emergencies, and everything in between, these guys show up, follow through, and do what they say. I feel 100% safe with them, and that says everything. Every time I call or roll up in crisis, I leave smiling and full of gratitude. Tim and the team are honest, reliable, affordable, and available - consistently. Having a trustworthy mechanic is gold - and I wouldn't go anywhere else. Five stars, easily.

Excellent, quick, inexpensive service and friendly staff!…read more I brought my car in because something under my car was scraping the ground, and my A/C needed recharging. They told me it would take 2 to 2 1/2 hours to finish, ended up only being 1 1/2 hours. They not only performed the services, but they also took the time to explain to me exactly what they did, and were happy to answer all of my questions. Marty worked on my car, and was very helpful and friendly! He explained to me that my AC unit would only need a recharge if it has a leak, and they added a dye to the Freon so when it leaks they will be able to find the leak. I liked them so much that I brought my Wife's car in a few days later. She had gone to a Valvoline to get her oil changed and steering fluid refilled, and ever since then her car would squeak loudly in a way that sounded like metal on metal scraping. It would happen when she brakes it, or even when she would turn the when it works start squeaking. I explained this over the phone, and Marty immediately knew that the Valvoline worker just accidentally got some oil on the belt. Marty looked under the car, and we were in and out of the car in about 15 minutes. Call them to make an appointment to make sure they have time, and they will get you back most issues quickly, and explain what they are planning to do, and will call you to let you know when they have updates. Very up front about their process and pricing.

Worst SCAMMING mechanics in South County! WILL NOT RETURN and not recommend! Caused over $2000 in…read moredamaging my Jaguar SUV. If you don't know how to fix a car don't take someone's money and lie about it. Would not compensate for the damage he caused on my car and said JAGUAR Dealership was Lying. Went to Marty to check on my Jaguar ABS brake sensor. He told me he had to order part from dealership to replace. After it was replaced, car was still not running and recommend I take to dealership. Took my car to Jaguar dealership and showed me in person that Marty had shaved off my ABS sensor to fit part that they replaced. The sensor he had replaced also looked like after market and did not look like Jaguar parts. He caused over $2000 in damage to fix. Called to complain and ask for a solution. His response was that the dealership was Lying. Attached are provided from Jaguar dealership after I took my car to Marty.

They helped me when another place could not. I highly recommend going here. The people are so nice…read moreand they know what they are doing. Thank you! You have a lifelong customer and I will recommend you to whoever will listen. Remember they have 2 shops both are great

They did a great job diagnosing my 2004 Prius and fixing it the same day. The price was a little…read morehigh but comparable to other auto repair shops.

Bought a car I should've done a PPI on, but you live and learn. It was only a couple of weeks ago,…read moreand I wanted peace of mind by getting a thorough inspection of the vehicle. I'd heard good things about this shop from my co-worker, and they have amazing reviews, so I pulled the trigger and stopped by. I'm so thankful I did. After dropping it off, I got a call the next day from Joe asking to FaceTime me. He showed me everything they found wrong with the vehicle. It was mostly basic maintenance, but I really appreciated that he took the time to show me and explain what was wrong. One of the items ordered was spark plugs. I approved everything on the list, and the spark plugs came in around closing time. It happens. I asked if I could come by and pick it up since most shops are closed on Saturday, and they happened to be cleaning the shop that day. Joe said yes, which, again, I really appreciate. If you want good, honest, and quality work done, go to 714 Auto--they've got you covered.

Joe is awesome. He is honest, reliable, helpful and will always do what is best for the customer…read more We have saved so much money because Joe has helped us navigate and negotiate with dealerships and warranties. That is all.

Hamid has a great attitude & offers competitive prices. For an auto shop it's very clean & well…read moremaintained. You won't have issues here. Thank you guys for an amazing service.

Finding an honest and reliable mechanic can be difficult, but Mr Hamid and his staff far exceeded…read moremy expectations. They were professional, transparent about the repairs, and took the time to explain everything clearly without trying to push you into doing unnecessary work. He tells you exactly what needs to be done now and what can wait. The service was completed on time, the pricing was fair, and my car has been running perfectly ever since. You can tell they genuinely care about their customers and take pride in their work. If you're looking for a trustworthy auto repair shop with excellent customer service, I highly recommend Mr Hamid and his staff at Pro Auto Care. I'll definitely be coming back for future maintenance for all of my vehicles.