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    Arco Group

    4.2 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    80%

    Services - Arco Group

    Floor refinishing

    Arco Group Photos

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    Recommended Reviews - Arco Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    10 months ago

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    2 years ago

    Business owner information

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    Flavio P.

    Thank you so much Andrew! It was a pleasure to meet you !

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    1 year ago

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    Flavio P.

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    Ask the Community - Arco Group

    Hi! I need a shower replaced in the master bath. Is this something your company can do?

    Hi, thanks for reaching out and the answer for your question. Yes absolutely we can definitely get that done for you. If you have any other questions you can give me a call or text me 203-673-9098.

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    Floor Pro - Know who is coming in your home with our employee profiles. We'll text you before we arrive, letting you know we are on the way.

    Floor Pro

    (18 reviews)

    Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

    DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

    Arco Group - flooring - Updated September 2026

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