Disappointing After Giving This Store Multiple Chances…read more The store itself generally appears clean, and I will say that many of the employees I have encountered have been pleasant and helpful. Unfortunately, after giving this location multiple chances, there are too many ongoing issues for me to overlook. I have personally seen moldy bread, moldy vegetables, and even moldy cheese still available for purchase. I have also noticed fruit flies or gnats flying around the produce. Regardless of how clean the store may appear overall, seeing spoiled food and insects around fresh produce makes it very unappealing and difficult to feel comfortable purchasing those items. Customer service is also very inconsistent. While some employees are wonderful, I have encountered rude and unprofessional behavior from certain employees, including management. The pickup service has been another disappointment. I have received substitutions that were completely different from what I ordered, items have been missing, and there have been times when an employee brought my groceries out, loaded them into my trunk, slammed the trunk closed, and simply walked away without saying, "You're all set," "Thank you," or anything at all. A small amount of courtesy goes a long way. I understand that staffing may sometimes be an issue, but customers should still be able to expect fresh food, properly maintained produce areas, reasonable substitutions, and courteous service. I have continued shopping here and given this store plenty of opportunities because I hoped things would improve, but unfortunately, I'm reaching the point where I feel it may be time to take my business elsewhere. I really hope management takes these concerns seriously because this store could be so much better with more attention to food quality, cleanliness around the produce, and consistent customer service.

The assistant managers and co-workers seems standoffish especially this middle age lady with…read moreglasses for some reason she gave the most judgmental look and side eye for no reason when I wanted to come up to her just to simply ask if they are hiring. But this one security guard with a bun was sweet and helpful to tell me where the bathroom is.

Came here to grab a ribeye roast on sale because meat be super expensive nowadays...And Von's had…read moreunfortunately failed me as they didn't have anymore by the time I rolled around, but Ralph's came in clutch with some decent looking cuts! I typically don't shop here, but decided to take a look at their weekly deals which are decent, so perhaps I will stop by more often. The store here also seemed pretty organized. I will gripe that I wanted to grab some of their strawberries on sales but the quality was ABYSMAL. Like they looked near rotting, if not already molding, that despite the $2/lb deal I opted to just not buy them.

Ralphs HR Department needs to talk with and send one of their employees named AMBER who worked the…read moreThursday July 9th shift back through customer service training ! Ever since the store added the self checkout section I've used it no matter how many items I'm purchasing, this CONTROL FREAK AMBER tried to TALK DOWN to me IN FRONT OF OTHER CUSTOMERS because she didn't like that I had a full basket and was using the convenience of self checkout, CONTROL FREAK AMBER'S HARSH TONE got the attention of the actual employee (who I see all the time) working this section of the store and she basically told NASTY AMBER TO BACK DOWN so I could proceed to settle up with the store on my grocery items. TERRITORIAL CONTROL FREAK AMBER NEEDS TO BE TAUGHT A LESSON on how to be flexible with REGULAR / WEEKLY CUSTOMERS like myself who SUPPORTS RALPHS BY DROPPING ANYWHERE BETWEEN $160 - $180 EVERY TIME I ENTER THE STORE !!! C U Next Thursday Amber !!!

My husband and I go every month We love this grocery store we love the produce and the meat and the…read moreprice is unbelievable especially if you're on a budget. Everything is fresh like I said from the meats to the produce there is varieties and varieties of products different brands, different sellers and there's always good service at this grocery store. There's big aisles. The cashier lines are always open. We like the fact there's a little bitty store inside the grocery store as well and when you first walk in there's a soda machine, a machine where you can get stuffed animals a Coinstar and you can spend a certain amount of money and come home with 15 bags or more so affordable that's why me and my husband love that story because it's great and they have a big nice clean bathroom for men and women and people who work at customer service cashier everyone who works at the Winco is polite and sweet and very helpful. You can't go wrong going winco grocery store!

I got in line @ 1:27am to purchase my groceries which included 2 six-packs of NON-ALCOHOL beer…read more Finally made it to the ONLY check-out register open with literally 20+ people in line. The cashier/clerk tells me "sir I don't think this is going to be allowed to go through because it's now 2:13am." Sure enough, it did not. Literally 40+ minutes in line only to have this happen. I should have known better. It's the same shit-show every time I shop here and they don't care about customer service because they know they're the only option for late night shopping. Zero points for customer service.

**STARBUCKS**INSIDE STORE** ******SEBASTIAN******…read moreThis is a review for Sebastian at this Starbucks inside this Albertsons location in Lakewood ! Sebastian is the BEST barista ever! He is always very attentive and makes the best Frapps and shaken espressos! He makes our drinks perfect every time and is very consistent ! He takes pride in making the best drinks! This is why we prefer coming to this location than going to another Starbucks location ! Thank you Sebastian!

Awesome store. It's nice to have an albertsons close to home. I can walk here and get all the…read morethings I need and not have to drive my car. Quality of food has always been good. The checkout service is fast for the most part. They keep the store clean which is always good.

I've noticed the story smaller than most, but fully stocked very organized. Great customer service…read morefound what I needed and more. I think I like this one the most. Ambience is great Thank you

I had an amazing experience at the Lakewood Sprouts thanks to Mark in the Meat Department. Customer…read moreservice like this is hard to find these days! I needed both filet mignon and ribeye steaks cut to a specific thickness, and Mark took the time to listen to my instructions and make sure everything was cut exactly the way I wanted. He was professional, attentive, knowledgeable, and never made me feel rushed. You can tell he genuinely cares about his customers and takes pride in his work. The quality of the meat was outstanding, and the service was even better. Mark went above and beyond to make sure I left happy, and that's the kind of experience that keeps people coming back. If you're shopping at Sprouts in Lakewood, do yourself a favor and visit the meat department--you'll be in great hands with Mark!

This Ralph's has very narrow aisles plus extra displays everywhere that make it even more difficult…read moreto get through. But I have to say, they had SO MANY flower bouquets and arrangements!! More than I've ever seen in a grocery store. Definitely come here to get flowers. Maybe it's just for Moms day weekend but it is quite impressive. We found a really nice rose arrangement in a pretty vase for only $29.99.

0 STARS -- EXTREMELY DISAPPOINTING CUSTOMER SERVICE FROM A MANAGER…read more I have lived next door to this Ralphs and have been a customer for approximately five years. This store is literally right next door to my home, and for years I regularly patronized this location without having any significant issues--until dealing with a manager named Cisco. I had an incident with Cisco last year where I felt he unnecessarily involved himself in a conversation I was having with another customer and escalated the situation. I made complaints about that incident previously. Since then, I have largely avoided this store because I do not want to have any interaction with him. It is unfortunate that a store located right next to my home has become a place I feel uncomfortable shopping because of one employee. Tonight, I went into the store simply to purchase my items and leave. I noticed the self-checkout area was not open as it normally has been at that time. Another employee was trying to assist me and went to ask whether the self-checkout could be opened. When the employee came back and said it could not be opened, Cisco came over. I explained that I was simply trying to check myself out and specifically asked him, politely, if he could open the self-checkout. I even acknowledged that we have had issues in the past and that I was trying to avoid any interaction with him. Instead of simply responding professionally, he focused on the fact that I had said "please," repeating it back to me in a way that I perceived as mocking and antagonistic. I told him that I had already asked politely. His response was essentially that he was not going to do it. At that point, this was no longer about whether a self-checkout was available. It was about how a manager chose to interact with a customer. I was attempting to avoid confrontation and simply make my purchase. I should not have to feel like I am being antagonized by a manager when I am trying to shop at a store I have patronized for approximately five years. When I left the store, security and police became involved. This was extremely upsetting and completely unnecessary from my perspective. Ralphs needs to seriously address what is happening at this location. A manager is supposed to de-escalate situations, provide professional customer service, and represent the company appropriately--not make an already uncomfortable customer interaction worse. I have already made complaints about my experiences with Cisco, so this is not the first time I have raised concerns. The fact that I have continued to encounter the same type of behavior is extremely disappointing. This is bigger than simply saying, "I don't like this employee." Customers should be treated with professionalism and respect regardless of whether an employee personally likes them. A manager should be held to an even higher standard. Ralphs: please investigate this situation, review the conduct of this manager, and take appropriate corrective action. At this point, I do not believe Cisco should continue serving in a customer-facing management position. I am asking Ralphs to seriously consider removing him from this location and/or taking whatever employment action is appropriate based on the investigation. I have been a paying customer of this store for approximately five years. I should not have to avoid a store next door to my own home because of one manager's conduct. Ralphs needs to do better.

I keep forgetting to review this food court because I always start eating, like "talk to you later"…read morekind of teen boy eating-energy. because for $6 you can eat in -- $12 for a couple-- cheapest date ever LOL and super delicious. The banchan changes (lotus today!! along with classic cabbage kimchi) so fresh and delicious. Parking here can get crazy on the weekend--we gambled on people staying home during World Cup Finals, and it was like weekday parking in the lot. Pro-tip: The "hot water" dispenser next to the lemon water has barley tea, delicious and refreshing

Went looking for 40th anniversary hot pot set, they were out of stock. Staff is friendly and…read morehelpful. Prices are reasonable. Good selection, Found the the hot pot set at the Buena Park location.

My wonderful friend recommended me the Atlantic Salmon with lemon herb butter from Trader Joe's. I…read morehappened to be in Long Beach for an event. I drove on over to this TJ to see if they had any of the frozen salmon. Parking was available in the front and back of the store at the Los Altos Shopping Center. Store was bright and clean. They did have some of the salmon I was looking for, but not a whole lot. I asked one of the staff members if it would be okay for the frozen salmon to be out in the open for a few hours since I had to drive a couple hours before I got back home. He said it should be fine. Thank you Sir! I ended up getting 3 frozen salmons just to try them. Salmon was super tasty and well seasoned. Perfect with a bowl of white rice. One small gripe, tons of melted butter from the 3 blotches of butter on top. Maybe cut down to one blotch. Just a thought.

I love Trader Joe's as they have such tasty variety and healthy treats and food that doesn't go bad…read moreover night like some stores. I wish they'd get some hazelnut and vanilla cafe going more often as that's my fav. Love their amazing array of cheeses, sauces and frozen meals. Definitely their truffle pizza and frozen artichoke hearts and healthy chips & dips I find often their prices are ironically cheaper than Food for Less. Love love their micro greens as well. I always, always get good service , good food and oh almost forgot , their flowers. Heck yah.

This TJ's location is one of my local spots for grocery shopping, flower arrangement gifts, and…read moremore. This seems to be one of the average-sized yet spacious TJ's I've been to, and it has most of the daily and featured items in stock. It gets pretty busy at times, as does the parking lot. The staff is friendly and helpful when needed. I appreciate that they have live cashiers and not self-checkouts. Prices are also good to average. A few personal favorites: - The freshly prepared food and salads - Organic fruits and veggies - The variety of pressed juices, probiotic drinks, and wellness shots - A nice selection of wine, beer, and spirits - Plenty of snacks (chips, salsas, dips, etc) - A good variety of meats, cheeses, and frozen items. - Can't forget the skin and health care needs. Some real winners for a fraction of the cost of big-name brands. ie. Vitamin C Serum and Daily Facial Sunscreen that my family loves. - Complimentary samples Depending on what I want to eat or cook at home, TJ's can provide most of what I need. There are some great items I've bought and will buy again, but there are also some disappointments. Overall, I like to shop at TJ's on the regular and am looking forward to the next trip.

Everyone knows about the bizarre Trader Joe's tote bag trend…read more I never really understood what the craze was all about. Luckily, I'm not one to get into trends like most people do. At least for the most part. Mom and I had a bit of time to kill and thought it a good idea to walk off the semi-huge lunch we just had. I figured this town center was a good place to do it. It was a plus finding a TJ's here, so out of curiosity, we decided to make a quick stop just to see if they happen to be carrying these ever so famous tote bags. And they did. And the sign says LIMIT 2. No biggie, we grabbed 4, 2 for each of us. While in line, I mentioned to Mom how much I appreciate this store for limiting the number of bags each customer can purchase. We have seen people hoarding them by the hundreds leaving many others out of opportunity to buy/own them. Miss Young-ish cashier must have overheard us and gave her unsolicited and unwanted retort as she sneered at us paired with snarky attitude and said, "Actually, the limit is 2 per household." Welp... that's not what the sign says. It clearly just says, "LIMIT 2." No hint of the word "household" anywhere. But that's all irrelevant anyway as I responded to her appropriately by turning to her direction, gave her a hard stare and said, "That's nice. She and I (while pointing at my Mom) don't live together." She couldn't hide her embarrassment. That look was priceless. This is exactly what happens when one makes false assumptions, so that's right: keep looking down and avoid eye contact as you complete our transactions. I love Trader Joe's, that hasn't changed. The low rating is about the cashier's attitude. I'd still come back, but that probably won't be awhile since there are many TJ's much closer to home. Will update as needed.

No self checkout, automatically makes it a difficult and way longer experience shopping…read more They don't seem to staff enough to have an express lane open at some hours, so if you're only buying 1 item you WILL be behind everyone doing a full week's worth of shopping. Didn't see many employees walking the floor either so the few lines open back up very quickly. I won't be returning here until they re-open self checkout or more express lanes. Store itself is clean, well maintained, easily labelled aisles, friendly staff when you speak to them. Just not worth the wait in line when I can go elsewhere with self checkout.

Today I stepped in to get only the necessities and then some of course the snacks are not a…read morenecessity Services pretty quick lines are pretty sure selection is OK except for pain meds. They were running low places neat kept clean so I would say the ambience is good. I also came here to get gas at their gas station.