Well organised website and bookings system. Nice cleaner - but doesn't seem hugely experienced. Booked a spring clean expecting a thorough deep clean - particularly in the hard to reach corners of my flat, to a professional standard.
A bit disappointed - dirt in the corners of bathroom left untouched and simple things like taps, and floors and toilet bowl not properly cleaned. I can do a better job myself. I paid £76 for a 5 hour deep spring clean of a 1 bedroom flat - including cleaning materials, but she only brought a plastic bag with her containing a few wipes, and used most of my cleaning equipment, she didn't have a mop and therefore couldn't clean the floors, didn't wash the windows.. essentially just cleaned my oven and sink, dusted a few surfaces around my flat. Really sorry to give a bad review as she was a nice girl, and looked very tired when she left.. but didn't speak much english so difficult explain any issues to her upon inspection.. and I felt very bad having to point out things she'd missed, so in the end I just said it doesn't matter and paid her. I also paid for 5 hours, she also arrived 15 minutes after the allotted start time, and then left 10 mins early (the clocks in my flat are fast - but I still would have expected her to stay the extra 15 mins to finish the job properly, as she was late), leaving simple things like my kitchen table dirty, and kitchen floor not properly cleaned - despite having specifically requested it.
She did a good job on my oven, but overall an uncomfortable and disappointing experience - I won't be using this company again. read more