One Housekeep visit. Two family rings gone. Zero accountability…read more We hired Housekeep to clean our flat. After the visit, two family heirloom rings of critical sentimental value went missing. We know the rings were stored in a box inside a drawer before the cleaner arrived. After she left, they were gone. She was the only person who came to our home during that period. We have strong reasons to believe she took them. In addition the cleaner was highly unprofessional. She tried to leave 30 minutes before the end of the two-hour session we paid for. We had to insist she finishes the job. When we raised all of this with Housekeep, they did not want to take any responsibility. Huge emotional distress for us. Think very carefully before letting Housekeep send someone into your home. You could lose a lot.

Signed up and bought 3 cleans in advance. First clean was organised so that my house could be clean…read morefor my wife and daughter who were arriving back from a funeral. Was told the cleaner would arrive between 9-12am. No sign. Said she was late and would be there at 1pm. Still no sign. Spoke to help desk and they said they'd only refund me £5 and said the cleaner would arrive at 1:30pm. Never turned up and my wife returned and first thing she said was "couldn't you have got the house cleaned?" I waited around for 5hrs. Totally ruined my day and will make sure to advise everyone a

Updated: I was contacted by management and received a satisfying explanation as to why the service…read morehad been subpar in comparison to how their work usually is, not only did they do this, they also gave me a full refund which is far more than what I expected, I would more than happily give cleaners of London another call in my next move.

I contacted Cleaners of London for an End of Tenancy cleaning on short notice. The price was really…read moregood considering it was a short notice booking. The team arrived on time and did an amazing job at my house. We got really good feedback from the inventory check and needless to say we got our full deposit back. I have since hired Cleaners of London to provide a weekly domestic service at my new property. I recommend to all who want a great and reliable cleaning company in London.

Since posting the review below. A very good customer liaison person from Fantastic Services has…read morebeen in touch to offer wholehearted apologies, full refund and gesture of recompense to my mum. This does not alter the service I received, but credit due to the customer services for trying to put it right, if a little late, and to the power of review services like these... I booked two cleaners for 3 1/2 hours to deep clean my mum's flat. I explained she was very elderly and the rooms were generally very clean but they needed cleaning in the corners behind cupboards et cetera. The cleaners arrived an hour early which was a big problem because I wasn't there and I'd planned to take my mum out before they got there so she wouldn't become distressed. Also, I wasn't there to instruct them and they began doing things which didn't need doing. They then tried to leave after only two hours despite me paying for 3 1/2. Even then they left early after three hours and when I came back, everything I'd ask them to do was still filthy. They've done some hoovering and some cleaning of areas which were already clean but had not even reached behind any of the furniture to clean the parts I'd specifically ask them to do. They refused to refund me even though they didn't do the full-time and definitely didn't provide the service I've asked for. I'm now in dispute using section 75 to get my money back.

Complete waste of money. The cleaners were confrontational, lazy, and spent half their time on…read moresmoke breaks. They barely touched the house and spent 2 hours doing "nothing" in a tiny bathroom. When challenged, they started shouting. Management is even worse--they waited until their 48-hour claim window expired to reply to my complaint so they wouldn't have to refund me. Absolutely disgraceful behavior

I've always had great success with the company. They have always sent qualified people. They were…read morefast and reliable. Will recommend them !

They did an amazing job and we were not disappointed in the least. On time, quick and professional…read morewith good tips. Thanks!

Horrific service- only 'cleaned' one room and bathroom when was suppose to be whole hours- was…read morestill covered in dust, hairs, bedsheets put on inside out, cleaning products made bed damp, cleaner smelt v strong of smoke. I could go on and on. don't not use these services.

Our move-in deep clean with Star Domestic Cleaners was excellent. The cleaners were on time and…read morestayed late to make sure everything was thoroughly cleaned. Our new house was immaculate when they left, so that is one less thing for us to worry about. I highly recommend them!

This company's ladies were early arriving, late leaving and restored our recently renovated century…read morehome back to its former charm. Both my three year old son and nine month old baby will be able to breath and crawl safely.

Both their office and cleaner, provided excellent service. Very professional, pleasant and very…read moreefficient. I highly recommend them and will definitely use them again.

Our area rugs looked refreshed and almost new again.we are very happy with the service we received…read more They were very polite and professional.

We continue to be fully pleased with the service we receive from AnyClean. When the cleaner they…read moresent to us at the start moved on, they managed a seamless transition to a new cleaner. Miglena has come to us several times and has worked to the very high standard we had come to expect. The office remains highly responsive and adaptable to our needs/requests.

Geri is a real bonus for a cleaner in our home. She is cheerful, polite and speaks good English. We…read morehave a good understanding and she takes the initiative when some cleaning situations are not straightforward. She is diligent and cleans to a high standard. I consider her good value for her work, too.

Placed a service call. The call person was very helpful punctual and pleasant. Gave some great…read moreadvise and will use their services again.

Our basement carpet is a light colour and the stairs were so dirty. The carpet came out gleaming…read more Cleaner did a great job and made sure it was to our satisfaction.