The worst customer service I ever experienced. Multiple times they treated me horrible when…read morecorrected them for over charging me. And do not let them work on any of your lawn equipment!

Helpful, friendly staff, they did not have what I needed, but what I needed isn't really what they…read morecarry. (Computer cable/adapter) But, I feel very at home and 'cared for' in this particular store.

Ok, the low review is for the ACE Hardware model as a whole…read more The staff were friendly, the location and store was nice and clean. They had a good selection as well. That's the good aside; now the bad: So, I was passing by and decided to pick up a few items, but I do not live in the area. When I got home, the part did not fit. I took it back to be returned with the receipt, however each and every ACE Hardware I went to denied my return because I am required to return it to the store where I purchased it. What decade are we living in? What kind of business model is this? I even called the corporate office and yes, this is the policy. NEVER BUYING FROM ACE HARDWARE EVER AGAIN. I'm sticking with Amazon or other hardware stores that do not have an antiquated business model.

Went in to L&M hardware to get new keys made.They told me that Steve was here Tuesday thru Friday…read moreand he could cut and program the keys to my car.The next day I came in with two new uncut keys and within 15 minutes I was on my way!And the charge for his work was very reasonable. Beats going down to Bakersfield! Thanks L&M and Steve! 5 Stars .

Never had a problem receiving services here. Staff is pretty helpful, and location is convenient…read morefor us on this side of the valley. They have a wide selection of materials and the value is pretty reasonable.

The worst customer service I've ever experienced. They over charger for item. Would not recommend…read moreto anyone.

The costumer service is great. The young lady who helped me in the nuts and bolts section was very…read morehelpful and kind.

Super helpful staff! Walked in looking for a rather unique item, and while there is not a huge…read moreselection in the area I was looking, they were awesome at helping me sort through to find the closest match quickly!!! Big Mahalos!!!

In a world of giant big-box stores, Karl's Hardware is a refreshing throwback to how hardware…read morestores used to be. They may not have every aisle and warehouse-sized inventory of the big orange store in town, but what they do have is something that's become surprisingly rare... customer service. Every time I walk in, someone asks if I need help. Not the obligatory "Can I help you?" as they're walking away, but the kind where they actually stop, listen, and help you find exactly what you're looking for. They don't just point toward aisle 12 and wish you luck--they'll walk you right to it. Sometimes paying a dollar more is worth saving 30 minutes of wandering around a giant warehouse. Karl's proves that great service never goes out of style. It's the kind of place where you're treated like a neighbor instead of a barcode.

Michael was awesome, we received excellent customer service regarding a chainsaw. We bought a…read moreStihl, and we are so happy with it. If you buy the oil and gas needed, you get a two year warranty. 6/25/26

Never disappointed, they have everything and at fair pricing. Great crew that works there too.read more

It a very beautiful place just cuz the people r beautiful and down to earth , as well as…read morekindhearted. Oh yeah they r all home grown beautiful, thank you stay beautiful and blessed .. monsterlove edward

The General Store has been in business since 1983 with the same owners. Donnie and Roy help me find…read moreeverything I need because they care about what I need. Why go to a big box store when you can shop local? They serve local farms and the community and speak Spanish. I go there for plumbing, hardware, feed, seeds, cleaners. The people working there have been there forever.

The Arvin Store is like an old fashioned small town variety or general store. It sells a little…read morebit of everything. And I mean EVERYTHING. There is a large section containing items a hardware store would sell like tools, gadgets, nuts and bolts, spray paint, you name it they probably have it crowded onto a shelf or hung on every available inch of wall space. Or maybe you need to do some plumbing repairs? There's a whole aisle of plumbing supplies, too. Now, this place is not fancy, but it's functional. I don't know how the owner does it, but he manages to cram more stuff into this store than one would think possible. This is a good thing in that he carries the same amount of product that a store three or four times the size would normally sell. Just don't be expecting fancy product or marketing displays. Looking for gardening supplies (hoses, fertilizer)? He's got you covered. Brooms, mops, rakes, shovels, good quality full size tools? Yep, there's a whole aisle of those, too. Pet food and supplies? You bet. Are you trying to set up a stereo, television, DVD player, or home entertainment center? There's a whole section of electronic connectors, doodads, coaxial cables, everything you need to finish the project (or talk your more tech-friendly kids into doing it). Do you need some toys to entertain your kids? A bicycle helmet to keep them safe and secure? Maybe you've run out of vacuum cleaner bags, your bike tire has a flat, and you just don't want to drive all the way into Bakersfield to find a replacement? This shop has got you covered. How about personal grooming products like soap, toothbrushes, shampoo, or conditioner? Do you need cleaning products for your house? Maybe kitchen gadgets of all kinds? Can we interest you in shoelaces in every color of the rainbow? Are you getting the idea yet that this place carries it all? And if you're hungry, they've got a little soda fountain, a cooler full of drinks, hot coffee, and a variety of snack foods. Here's the best part. They open every day at 4:00 am. Did you hear that? 4:00 am!!! Arvin is a small community outside Bakersfield surrounded by farms and filled with the people who work there. Farm workers start work very early, as would you if you were facing the prospect of working outside in the Bakersfield midday heat, and Abdul, the owner, goes out of his way to be open early in the morning to service these people. He knows the people who live in Arvin, what they need, and when they need it. My parents have lived in the Arvin area for over 20 years. They visit this little shop often. I came here with my mom, and when she introduced me to the owner, a very sweet man, as her daughter he told me that I have wonderful parents. I assured him that I was quite aware of that fact. Mom says that if there is anything he doesn't carry, that you can tell him and he will order it for you. Now THAT'S what I call SERVICE!

Arvin store is great. They have lots of inventory and great customer service. If they don't have…read moresomething, they will order and stock it so that you can get it next time.

We had never fished before and brought our bare fishing poles. He told us what to get and how to…read moretie the knots. What bait to get and was a success. Almost everyone caught a fish.

Wanna catch a nice fish? Go talk with Slippery Dan, and he'll set you up right. Fantastic peopleread more

I was surprised to see the white selection of tools and hardware, the people working there were…read morevery knowledgeable and attentive. I got help within a minute and the prices at this location were a lot lower than other Ace Hardware locations. They must've been blowing away the Milwaukee tools. I got a big screwdriver set for only 19 bucks other stores. The same set was 35. I will be returning to check out some more.

Always friendly! Stocked and Clean and Organized! Helpful! Always has what I'm looking for! Well…read morepriced!