Disappointed! secured a space for indoor storage beginning of spring when we pulled out of storage…read morehere (repeat customers). Brought to harbor end of October where they said they would have indoors the following week. Stopped by mid Nov and still outside. They said they are still working on getting it indoors also billing us for indoor storage beginning Nov. 1st. Today, Nov 28th and STILL OUTSIDE! they were short with is even threatening us saying "the more we complain the worse it will be for us". Honestly, not complaining-just wanting answers and never more disappointed in the poor level of service this place has shown. I am more than reasonable if there had been issues or even letting us know how long it would actually be to store indoors. But to be led to believe it was indoors first week of Nov, billing us when it sat outside this entire time. Good service is communication, honesty, and empathy - non shown so never returning nor recommending.

Had my boat winterized at bluff harbor. Just an outboard motor so not much just change the oil and…read moredisconnect the battery and also paid for indoor storage. When I took my boat out of storage I found out that they did not disconnect the battery and the battery ran dead and froze so it was ruined. So I have my wife call Bluff Harbor and talk to one of the managers because I want to make sure that they did change the oil and make sure my boat was ready for the summer. Instead of having a mechanic check it out to make sure it was good and the oil was in fact changed he instead get belligerent with my wife and hangs up on her. Guess the new owners don't care about the customer. I guess I won't spend my money there anymore. That includes fuel beer Ice and odds and ends I always buy for my boat there.

5 isn't enough stars. Seriously. Niegel is honest and works hard. Super good with communication and…read morehis prices are super fair. Will not take my boat anywhere else.

From the owner: Boat Service Customization…read moreMotors Boat Storage Winter Storage Boat Detailing Over 7 Years of Experience Products: Amsoil Accessories Services: Power Boat and Motor Repair and Service Personal Watercraft Repair Jet Ski Repair Repair Boat Winterization and Summarization Boat Oil Changes Engine Rebuilds Tune-Ups Repairs Brands: All Makes and Models Location Facts: Down the River from the Bridge Where the River Meets the Bend Located South of Muscatine

We purchased a boat for my son from Buell's. Drove 3 hours back and forth a few times to finalize…read moresale. We weren't disappointed. Staff is very friendly and helpful. The boat was upgraded in a very timely manner and to Neil's wishes. He LOVES his boat. Would buy from Buell's again.

If you are in the market for a boat or if you need service work Please reach out to Jake at Buell's…read moreMarine in Canton Illinois They are amazing people to deal with and really go above and beyond for their customers. Over the years I have bought a few boats and this by far is my best experience I have ever had while looking for a boat! I bought a used consignment boat and I received service like I was buying a brand new boat! From the first call with Jake on this boat I was impressed and then when I went to see it after I agreed to buy it ( yes I did buy it sight unseen ) I was absolutely blown away by the level of professionalism and customer service I received! and to no surprise the boat is perfect! I can't wait for Spring to get here and to get out on my Ranger from Buell's Marine!!! Thank you Jake, Barb and Tad!

I am one who never generally does reviews, but my family & I received outstanding customer service…read morefrom Grace Marine so I felt compelled to share our great experience! Not once did we feel like all we were was a boat sale to them. Carl Jr. made us feel welcome and was genuinely wanting us to be happy with our purchase, not just making a profit! After many bad mechanical experiences with our last boat, saying that we were frustrated and stressed out would be an understatement! Carl Jr took our boat without even looking at what was wrong with it and gave us top dollar for trade, and then some! We got such a great deal on our new Crownline! We are lifetime customers! Thank you Grace Marine for doing us right. If I could give 100 stars, I would!

The owner Carl Jr reached out to me after reading my review and confirming my account. He made…read moreeverything right by fixing the problem with my water pressure.

Marina at the lake - Happy hour with music and really inexpensive beer! What's not to like!read more

Rented a pontoon boat and had a blast! The staff provided us with maps and a quick overview of the…read morearea. The boat that we got was very nice and in good condition. It was a great day out on the water and the good customer service was the cherry on top!

Great experience! We were there to purchase a new motor. Unfortunately the transom on our boat was…read morerotted so bad they wouldn't install a new motor . Went back and inspected and sure enough where the old motor was there was a crack in the aluminum and the core was pretty messed up. Needles to say the boat was shot. It was a 1990 we had bought in January and never knew how bad it was. Brandon felt really bad about giving me the news, but I appreciated the honesty. With that said we decided to purchase new and Brandon took the time to get us the boat we wanted. To top it off they transferred my graphs, trolling motor, 10 gallons of fuel I just purchased, Bimini top and heading sensor. Got a great deal on the boat!!! Will did a great job explaining everything on the new boat!!! Thank You Mills for everything!!!

Horrible service wish I had never trusted them with my boat, damaged and I am sure it's gonna cost…read moreme quite a bit to fix what they did. Not nice people to deal with.

3rd time there... again noone wants to assist, and help a customer. I have bought a can am…read moreroadster, a rare, and now a jet ski... allmpfnthem could have been bought there, as it's my local.dealer... but I went to Iowa instead bc they wanted my business and we're willing to leave their office desks to help me and answer some questions. Over 100k in 36 months they lost. And they wonder why...

This place is a perfect example of a terrible dealership…read more The boats, atvs, side by sides, jet skis, and etc are some of the best you can possibly buy. The owner is a typical stereotype, he'll sell you what they have and try to make you happy with it, but if you want something they don't have all of a sudden it's a huge hassle and they will not help you get what you really want. There service is a complete joke and again typical, high price, won't mess with anything aftermarket, and when buying just parts they try as hard as they can to get you to bring it in so they can find other "issues" to get a few more dollars out of you. Please never visit this dealership and never do business with them. They are absolutely terrible and if they don't have customers they will close and that would do us all a favor so something better can open.