Clifton was the absolute best piercer! It was my first and I was nervous and he was so amazing…read morewalking me through every step and answering all my questions.

I got two conch piercings here a few months ago; originally I had planned on getting one conch…read morepiercing per ear, but my piercer, Lars, recommended against it, and was very accommodating to how I wanted to proceed. I was also recommended against piercing with hoops by the people working in the jewelry cases, for which I am also grateful for. Overall, the piercing was a very pleasant experience. Everyone was so nice and patient, which put me at ease as I was very nervous. I cannot recommend Lars enough; they were very kind with me

We had a great experience! We love the needle piercing and flat back studs. My daughter had her…read morehelix done and loves it! We can't wait to go back!

I was able to do a walk-in appointment for two lobe piercings, and Mya was an absolute delight! I…read morewas pretty nervous, and Mya made me feel so comfortable. She was really professional and also intentional about the piercing placement, super detail-oriented. THANK YOU MYA! :)

I have had 3 piercings done at this location since they opened. Forward helix and a nostril…read morepiercing. This is the only piercing store I will ever go to!! The cleanliness and their procedures for maintaining sanitization resembles a doctors office. The piercers are super professional and skilled. A good piercer will ensure minimal pain and that has been my experience every time with them! Furthermore, I had zero issues with pain or infection post piercing. They even used special kinds of posts in my jewelry to prevent snagging. Yes prices are high but you get what you pay for and they are worth every penny. If you're thinking about going here, go! They're the absolute best!!

Went for a vertical labret piercing change that probably should've taken 15 mins. Took 1 hour when…read moreI was the only customer in the shop. Repierced the curved piercing (first of all... why? it was out for 1 hour) with a straight needle? After repiercing, fumbled around with the jewelry in my lip for probably 2 minutes. I have multiple face piercings and never have I experienced this at any other shop, nor have getting any of them initially pierced or changed hurt nearly as bad as the way the jewelry change hurt, even hours later.

Dave Norton is the man. He's done eight pieces on me, and the first - photo below - is still my…read morefavorite. I walked into the shop that day knowing the style I wanted but without a concrete design. Obviously, that could've gone very poorly, but I trusted Dave's judgment. He picked the design, and it was perfect. I've never once regretted getting it. I get compliments on it all the time. Dave's other pieces for me have ranged from nerdy symbols to my cats' names to a single line running down the middle of my back. The latter, I cannot personally see, but I've been assured it is, in fact, straight. If you're looking for fine linework, Dave's your guy. The rest of the staff are consistently personable and helpful - good vibes all around. Fair prices too. If you're looking for a great tattoo shop in the Boston area, I highly recommend Pino Bros.

I've always had such an amazing experience at pino bros, I've been going to gonzalo for a few years…read morenow and he always does awesome work. everyone is so friendly, the vibes are great and there are some amazing artists here. 1000% reccommend

Did not have an appointment and just walked in. Staff are always so amazing and helpful with…read morefiguring out piercing location and specific jewelry type. Always have the best experience.

The front desk staff is not very friendly :(. I wish there were more piercing jewelry options. Not…read moregiving free saline to clean is kind of crazy if you're paying at least $150 for two piercings plus tip. I just don't feel like the quality of jewelry/care matches the price tag here. My piercer was very nice

boston tattoo company has expanded: the tattoo building is where it's always been, and the piercing…read moresection is right across the plaza to the right. i missed his name but the gentleman in the tattoo reception walked us over to the piercing section, was kind + hospitable. i needed help with a naval piercing i got about a month ago from another studio, and i was easily able to find an appointment online for the next day with marina. i came in a bit late and didn't mind waiting, i just really wanted a piercer to check the status since there was some bleeding and uncomfortable healing. Marina was running the shop herself and took care of 3 clients in a short period of time without rushing. she was super kind and helpful even though i didn't get my piercing here. she let me know my options and i chose to replace the bottom disc of a floating naval with a ball since the disc was digging into me. after she replaced the disc, i nearly immediately started feeling better. the disc had swollen the area around my naval, but the ball nearly immediately settled it. the bar already seems much longer due to the swelling going down after about 14 hours. she was patient, helpful and caring. i appreciate that she cared about my healing more than the place i got the piercing done from! and i love her pink gloves and matching supplies. comfortable waiting room, piercing room, good vibes. i love that they separated the piercing and tattoo sections. wonderful customer service. thank you for not treating clients like a burden.

I had a very disappointing experience with Zach Young. The tattoo I received looks nothing like the…read moredesign we discussed and agreed upon beforehand. I came in with clear ideas and references, but very little of what I asked for was actually incorporated into the final piece. What's most frustrating is the apparent lack of effort. When I compare my tattoo to other work he has done, the difference in quality and attention to detail is hard to ignore. My piece feels rushed and poorly executed, with minimal care taken to match the concept we had planned. Getting a tattoo is a permanent and personal decision, so it's important to feel heard and confident in your artist. Unfortunately, that wasn't my experience here. I would strongly recommend that others carefully review his work and ensure clear communication before committing. Also, he admitted to me that he has been drunk while doing other clients work in the past and had alcohol at his station in the shop. That begs the question if he was drunk while doing mine.

Great customer service and piercing studio. I've had many piercings and my ones from studs heal the…read morebest. Cute jewelry options and have discounts for students

My daughter had her second lobe piercings done here last weekend and had a great experience. Not…read moreonly was it easy to book an appointment online, but the staff was so friendly and professional but cool, too! Their earrings are great quality and the assortment covers everything from traditional to trendy. The studio is clean and sterile. My daughter's new piercings didn't bother her at all even the day after the piercing. I highly recommend this location.

I don't trust myself enough with a needle which is why I sought out the trained nurses at Rowan to…read morehelp me pierce my ears for the first time. I've also grown rather attached to my ears, yet they made the process quick and painless. Even more, despite my left earring constantly falling out before fully healing, due to my own clumsiness and not being used to having catchable objects connected to my ears, both Lorena and Kelly were incredibly sweet, professional, and thoughtful when I came in and needed an adjustment made. - Thom

Had a wonderful experience with the staff at Assembly Row Rowan. I took my 7 year old to get her…read moreears pierced for the first time and also got my helix repierced. Wonderfully patient and knowledgeable, from the front desk to the 2 piercers who did our piercings. Shout out to Lorena, she was awesome. The space is open, clean, and bright. They have cute goodie bags and lollipops and stickers, plus you keep the pen they use on you which my daughter was really into. 200% recommend to anyone looking for a place to get their or their child's ears pierced!

I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

Lied about there jewelry being 14k when in fact the whole thing isn't just the piece that's platted…read more. Over places like this where it markets itself as being one thing when in fact it's the complete opposite. Feel is cheap and tacky price is luxury. Let me save my buck for a while and get something real and longer last