Please if you care about your loved one please don't place them here this place is horrible im…read moretalking about memory care i can't speak for the rest of the place. they only care about a pay check they don't care if your loved one falls they won't report it and try to hide it & even if they do report it nothing is done they treat the residents horrible it's like a prison in there they leave them sit in urine & feces all of the staff hardly speak any English making it very difficult for the residents to understand what's being said during the nite when they're supposed to be keeping watch over the residents all of the staff are sleeping in the living room area with feet propped up on chairs and hoodies over their heads. If the residents want to get up and walk around they are told to sit back down all the residents walk around like zombies. It's a beautiful place but the care is horrible. I really pray their not aloud to delete this review bc ppl really need to no what this place is really like. the residents have bruises all over from being man handled constantly they staff have no patience with these poor ppl. My mother had bruises the size of baseballs and bruises where u could see it was finger prints. My mother has broken her hip & shoulder since being in this place not even a year yet. If the resident isn't capable of feeding themselves they won't eat bc they wont take the time to feed them their to busy on their phones.please don't put your loved ones here.

Yes I love this place and I absolutely love the staff. You want to know that your loved one is…read moretaken care of and is in good hands. I have no doubt this is the place you want them to be. I love their dinning area, sitting areas and definitely the movie room. So many festive and great activities your loved one can partake in. Smiling faces and positive energy always brighten everyone's day. Nicola Hall is a great Director, who genuinely cares about your loved ones. Great quality of care.

Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

My aunt stayed at Golden Arms Assisted Living to give me and my father a break for a month so we…read morecould travel. She was not happy to go and trying to find anything to complain about. That being said she was not able to complain about this place. She said I quote "the house was clean, the staff was very nice and the food was excellent." Before we chose this place we called about 30 assisted living locations and this place was not only priced fairly but goes the extra mile to make sure their residence are taken care of.

The lady that owns this business is a crook she found me a place so I paid $1200 for one months…read morerent and $1200 community fee and because I fell in the hospital the guy that owns the place I was going to refused to give me my money back and then Golden Arms refused to give my community fee back so I lost $2400,so the lady that owns Golden Arms found another place and said that I would not have to pay another $1200 community fee because I paid for it once already and she also said that if I don't like it there or something happens and I don't move in that I would receive all my money back and she put it on paper so I paid $1200 for the months rent so I did move in but I stay overnight and because I went out for some fresh air the owner called the police and said that I was mentally ill and could not go back into the house and she called a ambulance to have me transported to the hospital and she also refused to return my money back to me so I lost another $1200 isn't that something,even putting this in black and white I lost all that money.

Staff is very pleasant and facility is gorgeous, but resident safety seems to be low on the list of…read morepriorities. Aggressive behavior is, evidently, ignored... with residents allowed to enter other residents rooms intrusively and without permission. I am concerned for the wellbeing of my grandfather in these circumstances. You'd think if the staff at Brightview is so concerned about locking away potentially threatening toothpaste, they would be equally concerned about residents who regularly raise their voices and behave threateningly.

From the owner: Be a part of our newest resort-style senior independent, assisted living, and memory care community…read moreat Brightview Crofton Riverwalk in Anne Arundel County, Maryland. It's not just Brightview Senior Living - it's a part of a much larger planned development. You'll live in the heart of Crofton and in an area packed full of restaurants, entertainment, shopping, parks, and walking trails. Plus, our apartments and community were designed specifically with Crofton senior living in mind, featuring senior Independent Living, Assisted Living, and Memory Care!

You guys see that ambulance. Put your love one in there and you see them daily. At one point the…read moreambulance came for one patient and 45 minutes later came for my mom. I'm telling y'all DO NOT SEND YOUR LOVED ONE THERE!! This place is the reason my mom is dead! Only reason it's getting a one is you can't write a review.

It's difficult to thoroughly rate a place which I only visited daily and did not stay, but I can…read moresay this place made my father healthy and whole again and sent him home to live his normal life again. After a major foot operation, my dad could not walk without assistance. My mother couldn't lift him and without any in-home care, he needed to have a place to provide daily physical therapy, medical assistance and meals. Heritage Harbour Health & Rehabilitation Center is located near the Annapolis Mall and Riva Road, off in a secluded wooded area. It is very convenient. The rooms are shared with two people and a small curtain between the beds. The TVs are small and somewhat old. The TV channel is the Baltimore channel line-up which was difficult for my dad since he is an avid Washington sports fan. There is WIFI but it's not that reliable. The PT facility looked great. That's what it's all about. The therapists were very friendly and committed to getting everyone healthy. After my farther was sent home, they continued to visit his home and help with daily PT. Before we knew it, they arrived to pick up the wheel chair, walkers and everything else. Now my dad is walking about as good as new. Overall, my father never said anything bad about the place but was obviously happy to get home.

I took a tour of this assisted living community as a possible option for respite care. The staff…read moreis very knowledgeable, welcoming, and friendly. All of my questions were answered. The facility itself is beautiful. It reminds me of a resort. The dining area is visible from the lobby and a birthday celebration for a 101 year old resident was going on when I arrived. The residents, who were in attendance, looked like they were happy to be here. I toured the entire property and two staged units. There were 3 levels in the assisted living units. I visited 2. There is also a memory care unit on a secured floor that I did not tour. This place is definitely a contender. for my loved one. I'm hopeful that the quality of care is as impressive as facility!