Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

A close friend used Response Senior Care to get a caregiver for their mother. The caregiver was a…read morelife saver! She helped their mother bathe and dress for the day, took her to appointments, and made sure she ate well. Management was easy to work with and very friendly. My non-tech-savvy friend highly recommends Response Senior Care.

We used Response Senior Care for 2 and a half weeks in October 2024 for my mother who needed a live…read morein aide and couldn't have been happier with the care that she received! Chevel was her aide and she was so patient, kind and helpful while she cared for my mom. Communication was excellent and everything was explained well - I would highly recommend Response Senior Care!

Charter Senior living is an Amazing Facility! They truly care for their residents and the joy is…read morein the air and it the faces of their residents!

This place is the worst. Don't put your loved one there. Our parents were at Charter for a little…read moreunder a year in assisted living and there were numerous problems with poor management and unprofessional staff. The call buttons rarely worked, and when they did function, nobody came for 45 minutes. The nursing staff didn't make necessary medical appointments, housekeeping was mediocre, basic maintenance requests were ignored, memory care residents were left alone with few activities (our mother was in memory care several hours per day for a few weeks), and our parents were regularly shouted at by the cleaning person in retaliation for a family member complaining to the director about how filthy the room was. We gave the facility a year to try to improve, but in retrospect we should have moved them out within the first month. Only the meal delivery staff and the physical therapy staff (an independent company) were kind and compassionate. Ditto for the receptionist with the little dog. The head of wellbeing/nursing has a negative attitude and shows no compassion toward residents or family members. She appears to hate her job. The executive director is checked out and rarely on the premises. When she learned our parents were moving out and why, she offered zero apology for the many ways her facility was in breach of contract. Save yourself a lot of stress and find a better place.

The best agency whenever you need a caregiver for a loved one ! I needed a caregiver for my elderly…read morefather and the nurse coordinator came to our home in the late afternoon to set things up and she had a wonderful caregiver in my parents home by 8am the next day ! The caregiver was professional,competent, and caring.

I have had to use HCA in the past year to cover me in a less than stellar rehab facility and…read morefollowing that up with home care. They made all the difference. I really appreciated that they were careful about finding aides for me that really clicked. I was constantly visited by management staff to make sure I was well cared for and happy. You are not a number with these folks, and you are not stuffed in a room and forgotten. I owe them.

Before having a total knee replacement, I considered the disadvantages of maneuvering in a 3-story…read morehouse afterwards. As a senior, I was especially concerned about falling. I checked with a friend whom I knew had hired help to care for her ill daughter. My friend highly recommended Mrs. Brown and Heaven on Earth. I called Mrs. Brown, interviewed her at my home, and gave her my care requirements. She outlined a plan of care, and we agreed on a start date. The two caregivers she selected were far beyond excellent. Both ladies were polite, compassionate, caring, thoughtful, thorough, and professional. Important to me, they accompanied me to the bathroom and stood nearby day and night. Also important, both ladies kept me and my house clean. They helped me bathe and dress daily. They cooked nutritious meals and left the kitchen spotless. They helped me track the many medicines I was prescribed for healing and pain, and they logged the medicines and times taken. One even went to the pharmacy to pick up a newly prescribed medication. My caregivers encouraged me to do the required exercises and tracked them in a notebook. If I hadn't exercised in a while a caregiver would come to me and suggest that I take a Tylenol and start exercising. After exercise, one would re-attach the ice machine to my knee. A very important task during my recovery was keeping the cold therapy machine filled with ice. The machine pipes ice water through the channels of a special compression pad on the knee. It helps control swelling and inflammation. Occasionally, a caregiver needed to go to the nearby store to pick up a 5-pound bag of ice and anything else that I needed. Everything was done with such pleasantness and a genuine caring. They spoke to me so nicely, as if they were caring for a favorite aunt or mother. They were polite and respectful of my me and my home. It was enjoyable to chat with each of them. When I worked, we evaluated employees in terms related to "meeting requirements". The highest rating was "far exceeds requirements consistently" and that's exactly how I would rate Mrs. Brown and her team.

My wife's part time Caretaker is wonderful. She is always on time, gentle and makes her feel…read morespecial.

This company came thru for me at very short notice. Sue provided superb pre and post-operative…read moretransportation required by a medical practice. Reasonable pricing and reliable service.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.