My mother has lived in the Wellspring section of Brightview, Severna Park for over a year. Mom…read morereceived the best care & attention that my family could ever have imagined. Mom enjoyed living there. Mom's every need was addressed. The people who work there are the most warm, caring, & understanding people we have ever met. We never had to worry whether mom was being taken care of. We knew she was. There were many activities that kept mom busy & we were always included in everything that mom was involved in. We enjoyed meals with her regularly & when mom was no longer able to feed herself, there was always somebody helping her. Mom's time spent there was the best way a person could spend the final stage of their life - right up to the last day. Thank you for all that you have done. Terry B.

My grandfather lives in the assisted living section. They also have independent living and…read moreAlzheimer's care options. I remember when we first moved him in I thought the place was like a very nice hotel. They have beautiful common areas like an outdoor fountain and fireplace, a bar, several lounges and dinning areas, a movie theater, and game areas. They do happy hour for the residents where they can have beer or wine and hangout together chatting or singing. We've joined my grandfather for dinner a few times and it was always good, albeit with a lot of the expected soft textures. Snacks and refreshments are always available. They even have cookouts for some holidays and invite the families of residents. They encourage family involvement, my uncle is a certified volunteer and visits all the time and helps with programs. We often take my grandpa out and there's never been any hassle. They continue to provide excellent care for their residents.

I took a tour of this assisted living community as a possible option for respite care. The staff…read moreis very knowledgeable, welcoming, and friendly. All of my questions were answered. The facility itself is beautiful. It reminds me of a resort. The dining area is visible from the lobby and a birthday celebration for a 101 year old resident was going on when I arrived. The residents, who were in attendance, looked like they were happy to be here. I toured the entire property and two staged units. There were 3 levels in the assisted living units. I visited 2. There is also a memory care unit on a secured floor that I did not tour. This place is definitely a contender. for my loved one. I'm hopeful that the quality of care is as impressive as facility!

The social recreation dept is amazing. There is an abundance of activities that you can enjoy as a…read moreresident. The front desk staff are professional and very knowledgeable. The nursing staff could stand to be restructured and retrained for the vision of the company.

I took a tour at the Arbor Terrace Senior Living Facility on Tuesday, November 25th with my nephew,…read moreKevin Brooks, who is looking for a facility for his mother. We took the tour with Erin. I don't have a last name. Erin was so knowledgeable, kind and patient. She took us through the entire facility. Everyone there was so kind. The staff members stopped to speak with us and the individuals living in that facility were up and about, laughing and having a great time. I have been to other facilities and the individuals living there were just sitting around doing absolutely nothing. At Arbor Terrace it was a great deal of fun, togetherness and interactions going on. We were looking for a facility of my nephew's mother, but to be honest, I would put myself in that facility. The staff members and the individuals living there have a great relationship. It was fantastic.

I and the rest of my 91 year Mom's progeny are very grateful she decided to retire from New York…read more nearly ten years ago before Mom thought she was ready for a retirement community. She chose to buy into Collington Life Care Community http://www.collington.com/ [non-profit CCRC] in [Mitchellville/Bowie, Md] in suburban Washington, D.C. Right away Mom plunged into lots of activities, planted the garden around her gracious cottage, took exercise and literature classes from Prince Georges Community College, on Collington Campus, and made friends with other active retirees and the very caring staff. She didn't partake of birdwatching, vegetable gardening, swimming, nearby golf courses, and some other outdoor activities. She chose to take on leadership roles in the Collington community and delivered Meals on Wheels. http://keepingupwithcollington.org/ When she broke her hip she was received rigorous and effective rehab while temporarily resident in the health center. When we 'made her' give up her car she was able to get to the Metro, shopping, doctors' appointments, Kennedy Center, Arena Center, and more via the Collington shuttle. When she had a small stroke she again moved back to he health center to receive rigorous rehab. Now she is back in her cottage, this time with a few hours of aides to help keep up her activities. Now as we spend more time walking the halls and grounds with her it's so gratifying to encounter numerous friends among the residents and staff who cheer on her recovery. I wish such stimulating, safe, and nurturing communities would be accessible for the growing upcoming senior population.

My very active mother, from Annapolis, Maryland, entered the Collington Community at 84, 6 years…read moreago. She lived in a beautiful cottage where birdwatching, gardening, music, walking her dog and making new friends filled her days. Using Collington transportation she had season tickets for the opera, the symphony, Arena Theater as well as enjoying many other cultural events at Collington and beyond. My 3 siblings and I fell in love with Collington's embrace of our mother and willingness to allow us to fully participate in Mother's life. In many, many ways through the years it became obvious to us that Collington valued its residents and wanted to encourage family involvement. The fabulous Sunday brunches, instituted by the head of dining services, Eli Ayoub are one of many examples. On any given Sunday one sees dozens of families, including children, grandchildren, even great-grandchildren enjoying the brunch together, feeding ducks on the lake. In these past two years, after a nasty fall, our mother was confined to assisted living. The care she received on Chesapeake was always compassionate and respectful. We grew to love each and every one of her caregivers. Again, we were encouraged to be there as much as possible. When the final days arrived our large family did vigil for a week. Instead of encouraging us to limit our visits, Eli arranged for a large hospitality tray to be delivered outside

I have had a wonderful experience working with Arbor Terrace. The community is beautifully…read moredesigned, very clean, and has a homey feeling. The staff are professional, friendly, and keep the residents engaged. They offer creative and fun events for their residents and the community. Highly recommend for my clients and for any loved one looking to transition to assisted living or memory care!

This is my favorite assisted living facility to perform at. The staff are excellent- kind and…read moreauthentic, and the residents are so interesting and unique. The facility is extremely clean and beautiful. I would live here myself. Fantastic all around.

Management has gone downhill since Bridgette and Camille left…read more With the exception of Brittney at the front desk. She is corteous and overqualified for the job. No more fun breakfasts, kareoke and fulfilled requests. I have been here 9 years and the place has gone downhill. My exact sentiments.

This a beautiful property with great features and amenities! I have to say, Kayla and Camille were…read moreso helpful! I was dropping off some paperwork for my friend and they were more than willing to answer any questions. The moment I walked it I felt welcomed by them. It was resident appreciation day, and I wanted to stay for the festivities (lol!) It is clear they take pride in satisfying their residents and care about the community.

Staff is very pleasant and facility is gorgeous, but resident safety seems to be low on the list of…read morepriorities. Aggressive behavior is, evidently, ignored... with residents allowed to enter other residents rooms intrusively and without permission. I am concerned for the wellbeing of my grandfather in these circumstances. You'd think if the staff at Brightview is so concerned about locking away potentially threatening toothpaste, they would be equally concerned about residents who regularly raise their voices and behave threateningly.

From the owner: Be a part of our newest resort-style senior independent, assisted living, and memory care community…read moreat Brightview Crofton Riverwalk in Anne Arundel County, Maryland. It's not just Brightview Senior Living - it's a part of a much larger planned development. You'll live in the heart of Crofton and in an area packed full of restaurants, entertainment, shopping, parks, and walking trails. Plus, our apartments and community were designed specifically with Crofton senior living in mind, featuring senior Independent Living, Assisted Living, and Memory Care!

Charter Senior living is an Amazing Facility! They truly care for their residents and the joy is…read morein the air and it the faces of their residents!

This place is the worst. Don't put your loved one there. Our parents were at Charter for a little…read moreunder a year in assisted living and there were numerous problems with poor management and unprofessional staff. The call buttons rarely worked, and when they did function, nobody came for 45 minutes. The nursing staff didn't make necessary medical appointments, housekeeping was mediocre, basic maintenance requests were ignored, memory care residents were left alone with few activities (our mother was in memory care several hours per day for a few weeks), and our parents were regularly shouted at by the cleaning person in retaliation for a family member complaining to the director about how filthy the room was. We gave the facility a year to try to improve, but in retrospect we should have moved them out within the first month. Only the meal delivery staff and the physical therapy staff (an independent company) were kind and compassionate. Ditto for the receptionist with the little dog. The head of wellbeing/nursing has a negative attitude and shows no compassion toward residents or family members. She appears to hate her job. The executive director is checked out and rarely on the premises. When she learned our parents were moving out and why, she offered zero apology for the many ways her facility was in breach of contract. Save yourself a lot of stress and find a better place.

Hello, My mom resides at Kris-Leigh Severna Park and the…read moreteam is wonderful. They provide excellent care for my mom. Customer services has improved overall. The food is superb. The only thing I think needs some improvement is activities.

My mom has been at Kris-Leigh Gambrills for many years, and while no place is perfect, I have been…read morehappy with the care she receives there. The facility is clean and the staff are really great. I saw the reviews here and saw the comments about bed bugs. They did have an outbreak at one point, but they dealt with it quickly and appropriately. There are also at times stains on seat or the floor. However, these are always gone by the next time I visit. With a house full of 15 incontinent people, stuff is going to happen. I would recommend going to visit yourself before you make a decision based upon these reviews.