I've never had issues with this place that causes me to give a one star. I see a bunch of people…read morecomplaining but keep in mind most of these complaints were early on in the first few months. There was still a lot of training to be done. Try speaking to management on the spot so they can improve their service. I wouldn't tear this place a part on service right away or then we'll lose another decent eating location. Should they improve yes, but let's help them improve with constructive criticism to management. Lastly, dining in has a good vibe with how new it is!

Customer service was nonexistent. Had to order from the kiosk…read more Bathroom was terribly dirty.

Very poor experience tonight. The cashier was more focused on flirting with another guy WHILE I was…read moretrying to place my order, including turning around talking to him while I was trying to order. This would explain why my order was wrong to begin with. While waiting for a replacement order, they spilled drink lids all over the floor and everyone laughed. Pure chaos. In addition to that, food was mediocre. I think there was about 4 or five large fries in my free order of fries, which also seems about right. Asked if owner was there - no, which explains everything. Won't be back.

food was good but fries were not hot. the first thing was dirty glass entrance doors, then table…read morewas not clean, catsup packet was on floor contents spilled out. moved to a different table, dirty from previous occupant. trash was spilling out of receptacle and just not very clean dining area

We decided to pop in and see what this place was all about. We thought, being millennials, that…read morewe'd enjoy a few games and have some decent food and we were BLOWN away. The games were SO fun- at the time we went it was $8/person for unlimited play, excluding pinballs, and it was so worth it. But the FOOD. Holy moly- delicious. We had amazing lemon pepper chicken wings. Seriously- I was so incredibly happy we would come back just for those. But then we also both had burgers, he had the retro and I had a smash and both were fantastic. Everything was hot and fresh, and the staff was super friendly. We will definitely be back many times. This was a great addition to Bartlesville.

Food came out promptly and was good. Game set up was pretty cool with several arcade options…read more Server kept the drinks refilled. Several bar options available although I did not have anything. Overall a good experience.

Food was great, service was fast, and ambiance was as expected. We frequent this spot often and…read morehave not ever been disappointed.

Best burgers in town! Homemade burgers with all the fixings…read more Service is excellent. Very friendly and very reasonable

Went to the drive through today. They were out of original white meat. So, they gave me only dark…read moredidn't tell me and charged me full price. When I called and asked about it she said well I didn't pack your order. But you took my money for a more expensive chicken. Did not offer a substitute or correct the amount I was charged. Oh and the beans were like paste. Not sure how long they had been setting to dry out that much. Horrible customer service.

This location had been doing better with the quality of food but the service is going down hill. We…read morecaught the tail end of the buffet. The cashier was mumbling and not friendly. We finally understood the buffet was open (sides) but chicken was not out. You had to ask for it each time. Seems like a way to discourage people actually using their $18 buffet. We elected to just get a meal. I saw the cashier look at our table at least three times. Even making eye contact twice. The manager in back even made eye contact once and I gestured to my watch. Nothing. The people next to us teased us about what on earth we ordered to take more than a few minutes. I couldn't see the rack but patiently assumed the were just catching up from the lunch rush on the buffet. Fifteen minutes later, I finally gave up and went to check on our meal. She played dumb and blamed the system. I noticed the warmer was stocked with dozens of chicken pieces, proving it was just them being oblivious. All in all the food is still better than it was years ago. I'd rate it a (3-4) and above average for KFCs. But the service was a (1) at best.

Your order is wrong more times than it is right. Convinced nobody at this store cares and just…read morethrows stuff together. Would think they would actually care after spending all that money to update the store but I guess not. Place is trash

And impressed. Came twice so far in the past 2 months and both time the service was fast and great…read more The food was perfect and made correctly both time. Both times the place was very clean and workers were actually working and not standing around like at other places.

Waited in the drive thru line for over 45 minutes once we ordered our food and hadn't even made it…read moreto the first window. Tried to call them and their phone is off the hook. Got out of line and went inside to speak to a manager. She absolutely did not care at all!!! Just told me they were busy! Asked what I ordered and then came back and told me they no longer had my order on their screen. Gentleman next to me said he waited an hour the day before. I just left!!! Will never return to this location!

Went through the drive thru to grab a quick breakfast before heading out of town. I've been waiting…read morefor more than 30 minutes for 4 regular menu items ... the concept of "fast food" is lost at this location. Save yourself time and go sit down and have breakfast somewhere other than here.

Absolute WORST place to eat, work, or just be in the general area of. Terrible customer service,…read morehorrible jobs in the lobby and in the back, and they have 0 respect for their employee. Turn over rate at this place is higher than anywhere I've ever seen and there are some shit shows of fast food places here. No care for customers, no care for themselves, the workers don't even look like they enjoy being there. It's a whole fucking circus. DONT GO!!!

I very seldom do business with Taco Bell anymore. When it is run right it is good taste food. The…read morelast 3 times I ordered from them I did not get what I ordered. The first time they did not give all of my order. The second time they put maybe a teaspoon of meat on my tacos. The last time I had the girl look inside the bag to confirm my order. She did. When I got home I found stuff I did not order and minus what I ordered. I was pissed. I have now read posts that the manager steps out of the store to do drugs. I'm not saying he does but something is wrong. I strongly say I do not support $15.00 an hour for minimum pay. That is not fair for people who learn a skilled job. I sure as hell don't want people to be paid that wage when they can't get a order straight and cannot give change without the help of the computer. I can buy the Taco Bell seasoning and Taco Bell sauce off the shelf and make my own tacos. Anyone have a opinion on Taco Bell?

Just a run of the mill sonic. I'd say service is better than average. It is a newer one with drive…read morethru. Has more walk up traffic than most due to being close to downtown. It can get pretty busy at times around lunch.

Was absolutely terrible we ordered 2 drinks paid for 2 only got one and the one we got was…read morecompletely wrong the service was terrible and they said they couldn't do anything about the other drink even though we paid for it