I stopped by on Christmas Eve while I was out doing some last-minute shopping. The line in the drive-thru was long, but it moved quickly. I can usually snag a deal, but they didn't have any advertisements displayed on the restaurant windows. I would've used the app, but I was in a hurry. I ordered a classic roast beef sandwich with cheddar added (not a beef & cheddar, because that is served on an onion bun). It ran me right around $6 and they didn't skimp on the beef or cheddar. I pulled up behind another vehicle that was receiving their order thru the window and saw their strawberry lemonade. Those are really good! When I approached the window, I asked the employee if I could add one to my order. He obliged and my new total was nearly $10. The gentleman at the window was very polite and efficient. He provided the condiments that I wanted, as well as napkins, without me even asking. read more

Tried their new steak and macaroni and cheese bowl that were topped with onion rings and boy was it some deliciousness and filling for under $10! read more

Arby's - White cheddar macaroni and cheese with steak and onion rings bowl. - Fast Food Near Me - Indianapolis, Indiana

I did an online order for drive thru pick up. There was one car in front of me. They sat for 17 minutes to get their order. By the time I got my food it was cold. At the very least they should have moved the car so they could bri.g the food to them. And to top it off the person delaying the line had 1 small bag for their order read more

I thought for sure I'd already reviewed this Arby's location, however, since I visited most recently today for lunch I decided to take the opportunity to finally review it. This Arby's location has been around for quite awhile and not long after the pandemic they seemed to use the opportunity to spruce up the place a bit. Fancy? Heavens no. It is clean and functional. This location offers dine-in, drive-through, curbside pick-up, order ahead, and pick-up. This Arby's has the traditional Arby's menu and is nearly always having some type of deal along with the abundance of Arby's coupons one can find. They have a couple accessible parking spots with a ramp (not an actual curb cut). They have a double-entry that is always a bit harder for wheelchair users. I always debate as to whether or not I want to call this type of entry accessible - technically, it meets ADA but on the low-end. Generally, I find employees pretty friendly and helpful here. I don't tend to come here late, however, when I do come here the drive-thru moves fairly quickly. My order is nearly always accurate. I've never had any abysmal food experiences - I typically go chicken tenders or roast beef. I seldom see a lot of in-store business here these days, though the drive-thru seems to stay pretty busy. Overall, this is a solid mid-range experience for me on a consistent basis. I can't say it's a go-to option for me - it tends to be a place I'll visit when I'm in the mood for something different or when I'm already in this specific area. read more

On May 22, 2026 I tried to use an Arby's coupon for a $6 Ruben, and was told it would be $7. The coupon was good until May 31, but they were not going to validate their own promotion. I did not purchase anything, and left. I had waited by the registrar for several minutes before anyone came to ask for my order, so I'm not sure if they were short staff. I will not be returning any time soon. read more

I have rarely, if ever, experienced a sh1tshow like I did at Arby's today. I was out running errands and was pretty much starving, so I stopped in. My driver's side window is being a pain, so I decided to go into the restaurant to order. In addition to a klaxon-type horn that was going off every 15 or so seconds, everyone in the restaurant looked like they were taking a beating. While I'm waiting to order one of the women that works there walked through the kitchen and out to the dining room screaming into her phone about how someone had stolen a phone and "this MF" this and "this MF" that. Interestingly no one on the staff even acknowledged that this was happening. I heard more MFers and other choice words than you would during an adult comedy show. The manager took my order and was trying to be nice, but I could tell she was clearly overworked and not loving it. I got my order quick, and the food was typical Arbys, but the experience was almost comedic it was so bad. read more

Saturday Feb 15,2025, 12:30ish. . Fast service with accuracy, good communication, kind smile. My food was hot, fresh, 6 stars. read more

This is my Arby's! The food is wonderful. Yes, the service is a bit slow, but what fast food restaurant isnt? At least they know how to make the food on the menu. I'll wait for my food if you take the time to make it right and that's exactly what happened today. My favorite sandwich is the market fresh turkey bacon ranch as it's wonderful! It was made just as I expected. Great! My husband likes the roast beef n cheddar. So I ordered him the double roast beef n cheddar. Again it was made perfectly today. For each sandwich I ordered a medium curly fry . I also I ordered an extra sandwich and it did not disappoint. read more

The food came out fast and it was warm. The outside was really clean and the workers were really nice. read more

Arby's - a brick building with a sign that says arby's - Fast Food Near Me - Indianapolis, Indiana

Went there last night at 7:15 p.m. and I sat at the drive thru and waiting for someone to come across the speaker to place my order. I understand that places are short staffed. After waiting for 15 minutes in silence, I placed my order. Waited another 20 in line to get to the window to get my order only to get a cold sandwich and heavily salted fries which I could not eat. Usually I have no problems with eating here. Just thought it was strange. read more

Have come here a couple times and every other time has been okay. This last time my partner and I showed up after I got off work to a store that appeared empty. It's 7 pm so they should be open so we sat and waited at the drive through for 10 minutes, basically yelling at the speaker bc no one said anything and the place looked empty. My partner ended up going inside and suddenly 4 employees spawned out of the back. Where were they when we were first trying to order? Waste of time if you're only getting a couple of things. read more

I would suggest this location if you like raw chicken... it's a go-to joint for that. I knew something was up when pulled up to the window and the workings were dancing... again, thanks for the raw chicken sandwich read more

Arby's - The raw chicken my mother-in-law got sick eating... thanks for that, fellas!! - Fast Food Near Me - Indianapolis, Indiana

This place gets poor reviews because of the wait. Usually sitting in the drive through takes a bit longer, but who honestly wants to get out of their car. That would require work and effort. However, work and effort are exactly the qualities the people that work here have. We went on a sunday night right at 8. There was a long drive through line as always so we went inside (shocker). The manager had only scheduled 3 people to work. Each one of them working nonstop to provide a service. One on drive through, one cooking, and one packing bags. Despite being severely understaffed they did their jobs the best they could. I have never had a bad experience at this location. The staff is always pleasant and my order accurate. All issues can easily be attributed to the owner or GM or who ever is in charge of scheduling. read more

Arby's - Fast Food Near Me - Indianapolis, Indiana

Wow the food was a disgrace. My fish sandwich was burnt and somehow cold meaning it was sitting out. My potato cakes were mush when I opened the bag at home. Very disgusted with the service here wont be going back read more

Arby's - a person holding a cup of food - Fast Food Near Me - Indianapolis, Indiana

My chicken sandwich was literally raw. I'm not sure how many stars salmonella is worth. read more

Arby's - This was the chicken sandwich you guys just served me 20 minutes ago. Good job guys - Fast Food Near Me - Indianapolis, Indiana

Slow service and rude to customers. You have to speak first in the drive through or they won't even take your order. Then they don't even speak at the window. It's sad who they hire in this area. read more

50/50 on service. Who gives one napkin, when there are two sandwiches in the order? Check your sandwich order if you ask for something special, before you leave. Pitiful. read more

"People do crazy things in commercials. Like eat at Arby's!" This location is sad... like dying puppy sad. In the mid-90's, this location was frozen in carbonite. It just thawed. read more

Shout out to the Arby's commercials because that's why I went because I didn't know they had "fish" sammie's. Last time I went, they didn't. For what it was, I was not disappointed. I ordered the Cajun fish sammich and asked for the sauce on the side and they accommodated my request which is a plus with fast food chains. The drive thru staff was nice and verified my order with me several times. The sweet tea is mildy sweet but I was ok with that since I don't do too much sweet. read more

Saw a guy walk to the window with a mic. then went through it again and won't answer the mic. worst service ever!

This Arby's is always quick, efficient, and the food always tastes great. The staff is friendly. Never a bad experience at this spot!

Against my better judgment I didn't check the bags before I left the drive thru. They gave me a French dip with no au'jus and missing a medium fry. The drive thru was out of the parking lot and the inside was closed. Was not trying to wait another 15 minutes in line. Food was decent but about what I would expect. read more

This Arby's has the most amazing speed of service. It has two gears: Slow and Slower. The food, once it arrives, is fine. But someone needs to figure out what could be done more efficiently at this location. The drive thru is the most painful, the car behind me kept shutting their engine off since the line was taking so long. read more

I have been to this Arby's more than 100 times and I always receive excellent service. The people are always smiling and joking around and the service is always fast. When I told the manager (Ismail?) that I was going to go online and write a positive review he said "You don't even need to mention me. Please just note how hard my crew works." Inspiring. Take my money PLEASE!! read more

I love this Arby's! They are always friendly, accurate, and very fast. I really appreciate a lunch spot that is conscious of people's lunch breaks! read more

My experience on this evening was awful. I pulled up to the drive through window to order a milkshake. The young lady told me to "go ahead with my order." I proceed to tell her my order and she asked me to repeat it three different times. Then she tells me to "hang on." About 5 minutes later she comes back and ask me to repeat my order again. After repeating my order, she cuts me off and in a very rude and nasty tone, tells me to "just pull around." After pulling around to the window, I had to repeat my order again. After taking my order, I noticed that she had her cellphone up to her ear and was more interested in her call than waiting on customers. I said to the person in the passenger seat, that's why she couldn't hear me because she on her phone. She threw my card at me and slammed the drive through window shut while looking at me. This business will never see another dime from me. read more

Why have a coupon offer if you won't live up to it? I even offered the coupon at the drive through (they refused) granted I was only charged an extra $3 but still......c'mon man read more

This is by far the oddest and worst Arby's I've ever been to. They always run out of stuff. They ran out of curly fries, potato cakes, and plenty of other things. The service is absolutely horrendous as it's always people on their cell phones while working and people with terrible hygiene. This is the only Arby's for my area so I sometimes sacrifice the possibility of bad service for the food... But this past time I went... I've thrown in the towel for good. This location has some serious issues read more

Drive thru. No acknowledgement from employee no greeting or thank you. No napkins or anything food was mediocre and not hot. Won't be back soon. read more

Friendly service..but fried foods are over cooked...skimpy on the roast beef in sandwiches...frustrating

5 stars for the awesome customer service given to me by the manager/owner Tony. Thank you so very much for taking care of the issue I had the week prior. I appreciate your time and your willingness to make things right. I will definitely be back. Its nice to know that you care about your customers! read more

Ordered 2 beef and cheddars mid size and 4 potato cakes. Got home with 2 roast beef, no cheddar. 4 pot cakes. How do you screw up like that?

I got Trapped in the Drive-Thru behind someone waiting for 10 minutes. I wanted a fish sandwich that they have removed from their menu. I would have walked in the door to the restaurant but they lock the doors an hour and a half before their closing time. read more

I frequent arby's quite often. I will never go to this one again after receiving an undercooked chicken sandwich! Disgusting!

We live very close to this location, and we've noticed that it's gone downhill over the last 15 months. When we first moved here, food would be fresh and staff were friendly. Then we started to notice that service was getting slower and slower. One time a few months back, we waited about 15 minutes to get fries only to have them bring the wrong fries. Two women sitting at a table behind me waiting for over 30 minutes for a fish sandwich. About two months ago, three of us tried to go through the drive through. We placed our order, pulled to the window, and waited for what seemed to be forever. The staff didn't acknowledge us at the window, and after a while we just drove off. The wait got to be ridiculous. I contacted the corporate office then, and a district manager contacted me and said that she was going to that location to help improve it. It got better for a little bit, but soon it got back to the slow service. About three weeks ago, I decided to try them again. This time after ordering, they took my money at the window. Then I had to wait forever for food. When I got it, the woman did not acknowledge my wait. The food ended up being cold and not nearly as tasty as it used to be. After that, I decided to not give them another cent. It's just not worth it. read more

So this Arby's is right by my house so I often go there when I don't feel like cooking. I have lived here for a year and I have never had such awful customer service. I always go through the drive through and the employees are extremely short, rude, and are not interested at all. I never get asked for an upscale, I never get a "hi how are you" nothing. I tested it one time and after ordering my food and pulling up to the window there was not another word spoken because the employee didn't care. Never EVER ask me if I need any sauce. Let's just say tonight was the icing on the cake and I am done going to this location. read more