I don't normally write reviews on fast food establishments but there always seems to be an issue at this location. Most recently, I placed a fairly decent sized order for my family through the app with an in-store pickup to ensure everything checked out ok. Sure enough, I was missing items. I advised the employee behind the counter about said items and even though the bag was opened in store without ever leaving, the employee asked me to reopen all 3 bags so that they could quality check. Normally not a big deal but all the food was handled without them wearing gloves. Then I asked for additional sauces as there didn't seem to be much in the bag and was told that I would be charged as they only allow 1 Arby's and horseradish sauce per sandwich. I said no thanks and left. When I got home, not only was everything now ice cold from having to wait and the bags being opened multiple times but there was half the amount of condiments that there should have been. Finally they need to be do a little better about quality control. I ordered a 2 piece chicken tender meal for my child, 1 tender was very tiny and the other...well just check out the picture. Normally this would be something id laugh off, it wasnt for my son to pipe in and say "that looks like a *****" which now seems to be on repeat with my 2 year old... read more

Arby's - Kids chicken tender - Fast Food Near Me - Centereach, New York

You all know how much I love an Arby's. And way back when, this location wasn't here. Matter of fact the shopping center it resides in looks so different than when my husband had his apartment in Centereach. Two roast beef sliders were had on my way to make a visit to Stonybrook Hospital to visit my friend. She requested a large soda to be smuggled in and I was happy to be an accomplice. Quick, easy and friendly like my Arby's usually is. Don't sleep on their jalapeño bites. They are the best in the biz. read more

As a lifelong Arby's lover and defender, I was so excited to finally get to a location after years of living in the Arby's desert that is NYC. Unfortunately, I have to admit that this was a disappointing experience - roast beef was dry and flavorless, mozz sticks were just ok. I don't know if quality has gone down nationwide or if it was just this location, but it saddens me greatly! read more

Arby's - Arby's - Fast Food Near Me - Centereach, New York

I stopped for lunch, i ordered a single and small curly fry. Just as I remember from my childhood. The food was great and hot. The service came with a smile and all was correct, Bravo. The restaurant was clean and a positive environment. I would return for sure. read more

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I had never been to Arby's before. Went yesterday with my son. The young lady helping us was very pleasant and efficient We both liked our food which was fresh. Cheese sauce was a little meh, but rest of food was decent. Would like to come back and try more items. Very clean inside. read more

I have just had the worst experience of being Nickeled and Dimed to death at this Arby's today . I ordered two roast beef sandwiches and I was told that I could have no more than two little packets of horsey sauce unless I wanted to pay for them I ended up paying a $1.09 for an empty cup that I could put some horsey sauce in and on top of that, she never even threw in the two packets I was entitled to . This place is totally ridiculous on top of that they had the restrooms locked, which in case they don't know is a board of health no no to have a sit down restaurant and no restrooms but what a shame, how do you charge me $1.09 for an empty cup that I canpump some horseradish sauce into? read more

was very dissatisfied with the customer service at this location arguing with us ion the drive thru about giving us sauces for our sandwiches. ended up leaving and not receiving them kind of annoying and the food is not that good with out the sauces read more

Food is great. After spending over $20 on 2 double roast beef sandwiches we asked for four each of their Arby's Sauce and Horsey Sauce. We were told they can only give us 3 of each. Enough said. Never again for this Arby's. Just got back from Arizona, where at Arby's they asked us how many sauces do we want. read more

They charge 50 cents fir each Arby's sauce you ask for. Ridiculous. Won't be going back

I ordered an Uber eats it took over an hour close to an hour and a half and though that's not the stores fault. When I got my roast beef sandwiches they were microwave how do I know the rolls was soggy you couldn't even pick them up and the roast beef I know it's a compressed beef but look like it was old they had the nerve to charge it 50 cents a pack of Bobby sauce last time I lost it from them read more

One packet of Arby's sauce per order WTX. Are u for real on an $8 sandwich. Time to hit my local dinner. Nonsense. Store very un kept. :(

Place was totally empty today but I still used the drive thru. After doing some yard work at the family house I was starving and needed a quick bite. The crispy fried fish sandwich was pretty decent along with some seasoned curly fries. Not bad for fast food. My order came out quick and the server was nice. I just hate the paper straws the give for a soda now. read more

Arby's - the exterior of a restaurant - Fast Food Near Me - Centereach, New York

I ordered 4 double sandwiches, 2 single sandwiches and 2 large fries and the "manager" tells me I can't have 8 packets of sauce, my order was $48 and change, her name was Christina and I would definitely make her take management training again especially focusing on customer service, I was so disappointed with the way I was treated I asked for a refund so she obviously thought 2 4cent packets of sauce were more important than a $48 order and losing a regular customer, going to a different Arby's next time for sure !!! read more

I love there FOOD! yummy yummy. My favorite is the roast beef sandwich with Arby's sauce

Order food told him no Arby's sauce to put it on there anyway plus more . Had the girl read it back to me too she even read back no Arby's sauce . What 45 minutes away so I couldn't go back that night I tried to call this never any answer. Call corporate manager still hasn't called me back from there so I went there and Liza or Lisa or whatever her name is would not return my money or exchange a sandwiches read more

Who is the manager of this mis-managed place?! Hours of operation as per Yelp, Google and the automated phone number when you call states drive-thru open till midnight on Friday and Saturday. Today is Saturday November 5th and myself and 4 other cars just went through the drive-thru to be told the place was closed by an automated message on the speaker. The solid reviews just keep pouring in for Arbys of Centereach. Glad I drove all the way there for the first time in 2-3 months. read more

Ooooohhhhhhh-- YES YES YES YES.... Finally I found the meat. Lol.. I have been anticipating the opening for about 2 years. As soon as I heard it opened I was there only to find everyone else there too. Today was the day... I did it... it was 6:30pm and the drive up line was open and moving.... I ordered a few of my favorite, The original roast beef sandwich. Also decided to also try a smoked brisket. Mmmmm yummy......., just as good as you remember it. The roast is sooo juicy and the bun is like little clouds of heaven. It was delicious. The smoked brisket was great as well. Meat was tender and juicy and had a big BBQ flavor. Thank you to who ever you are that brought Arby's back to us... read more

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Hadn't been to an Arby's in years. Last visit to one in Nassau County was a disaster. Driving along, I decided to check out the action. That place was jumping with a long line to the drive-thru. I opted to go inside and that was busy, too---but moving along. I ordered the two-fer beef and cheddar and some French fries. I had better memories of the "horsy sauce" to put on the sandwiches. They were tasty despite that. I found the fries to be delicious. Why the three stars? I find fast food places to be too robotic. I realize that "fast" means "move 'em along." It would be nice sometime to be treated as a human and not just as a recipient of an order. read more

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This is the worst experience I've had at any restaurant in recent years. The food was disgusting and the young woman at the counter was ridiculously rude and condescending. The condiment dispensers were either empty or sealed up with coagulated grossness. They double charged me and wouldn't give my money back until the fake charge is done pending. The floors are so disgusting that my sandal fell off because it stuck to the nasty sugar and grime coated floor. I guess when I go back next time to attempt to retrieve my refund, I'll wear plastic flip flops or rain boots. Avoid this place at all costs. read more

associate high probably puts something shit in food . cos after couple hour I ate that food . feeling sick and go take a shit . but didn't happen instead I threw it out from my mouth to walmart Floor . Fuck Arby's . Still feeling sick read more

I've been back multiple times since my previous review. Haven't had any problems. Both inside and drive thru service have been accurate and friendly. And today, I ordered the new fish and chips, and just wow!!! Excellent! read more

Arby's pastrami sandwich!n They always brag about their meat & sandwiches ! Liar liar catch on fire! This sandwich contained little slivers of pastrami! Not nice & thick pieces! Not worth the money or the trip! The pieces looked liked left overs! Don't go to Arby's for this! Waste of money! read more

This didn't turn out well. Waited in line for 20 minutes on a Thursday night at 6pm to hear the cashier announce "We are out of roast beef" . I thought it was a joke because as the commercial says, "We have the Meats' Very disappointed, left and went elsewhere to eat. 1st time at Arby's , left not happy. Can't believe this happened. The date was Thursday December 5th 6pm. Out of roast beef. At dinner time, really?? Gave them a 2nd chance tonight in January Friday January 3rd. The roast beef was available and very good. Arby's is back!!! We have the meats!! Yeah! read more

Ordered at the counter. There was no line. Waited a few minutes for someone to take my order. Ordered the 2 for $6 roast beef sandwiches. It took 10 minutes to get my food. This place is extremely mismanaged and no one seemed to know what was going on. I've been to other Arby's in the area and this is THE WORST! I won't be going back. read more

Slow. Most of the time rude, young workers. I think they literally go look for a cow to slaughter and filet for each item. So slow. It's just unbelievable. I've left multiple reviews about this and nothing changes. read more

Arby getting better Clean , friendly staff good to see the 2 for 7 Used to be 2 for&6 My sandwich was excellent cheese and on onion rollThats it one time they didn't put cheese on it and went back to a plain roll Why not a 4 we'll both registers printer broke asked how to get credit on app Poor girl was 1/2 on line w corporate bringing machine down then up to get printers to work needed to get credit for rewards Loved me sandwich read more

This location has gotten horrible!!! Every item in my order was wrong. Got a burger instead of the roast beef ordered. Got a roast beef gyro instead of a Greek gyro. There is no iced tea. There is no ketchup in the dispenser. They want to give only 2 packets of ketchup because we ordered 2 meals. They didn't fill the fries up. The lemonade was sour. If this is how you are gonna run this business, you should consider closing the doors for good. read more

Terrific food. I don't care what they say on The Simpson's. Great stuff. Great service. Steer for Mc D's and head to Arby's!

Absolutely the lowest grade of food. I just wanted to try it tonight. The line on the drive through was 10 cars long. The line in the restaurant was quite long also. Anyway, the order taker was very nice and took the order. Since I was never there, I needed help deciding what to get. So, I ordered do called roast beef sandwich, fish sandwich and a brisket of beef Let me say the quality was low grade and there was no flavor whatsoever. Why people were waiting to place their orders is beyond me. Bottom line. I tried it once. But. Never again !! read more

Waited on the drive through line for about a half hour to have cold fries and a chicken sandwich with no chicken! I would've thought the kinks would have been worked out by now. read more

Arby's - Chicken sandwich NO chicken - Fast Food Near Me - Centereach, New York

Food is okay but the drive thru is so slow you may get stuck there for 30-45 minutes even when there's no one else in line

I was absolutely THRILLED to hear that an Arby's was opening on Long Island closer to me. The bad news is that it appears I'm not the only one. I stopped in at this location around 2pm on a Sunday, and the drive thru line was ridiculously long. Then I went in the store, and surprisingly, was able to walk right through a sea of people and up to the register to place my order. I was solo, so all I ordered was a roast beef sandwich and a Jamocha shake.....to the tune of almost $10 bucks, but I got the mid-size sandwich, but the shake was small. So $10 bucks really. This is where the fun started, because there must have been 20-25 people in the restaurant standing around waiting for their orders. The staff in the back, even the managers, seemed to be running around trying to get the orders filled. A lot of time was spent by staff trying to discern what the video monitors where saying about who ordered what. I think the fly in the ointment was that a particular party ordered a very large amount of food, which kind of pushed things back for us folks who only ordered a single meal. A few customers were getting agitated and impatient, and kept going up to ask the cashiers about their food, but they kept saying the computer was keeping track of the orders and the food comes up based on the queue. Finally, it dawned on one of the managers to overlook some of the large orders that other staff members were working on, and get some of the smaller orders out to the people that were waiting. I spent almost 30 minutes waiting for a single roast beef sandwich and a Jamocha shake. I get that this place just opened, so they are working out their issues and I do believe the large order probably put a damper on their flow. This also allowed the area where you get sauces, straws, and drinks to get very filthy. It was a bit gross over there and needed some attention, but I think at that time, it was all hands on deck to get the orders filled. The food itself was what you expect from an Arby's. The roast beef sandwich is a classic and it tasted like what I expected. The Jamocha shake as well was classic Arby's. Do yourself a favor and perhaps wait a week or two for things to die down in terms of the rush for food here. Or, go at a complete off time, because it was a madhouse. I'll wait a few more weeks before I go back, and hopefully they've worked out their kinks, but I'm still glad there's an Arby's around. Thankfully it's just far enough away where it can't be an everyday occurrence, but it's there when I get a taste for it. read more

I usually do not leave reviews for fast food but i just came to this Arbys for some lunch. I ordered a beef and cheese combo with a side if mozzarella sticks. The fries and mozzarella sticks were hot and fresh! The beef and cheese sandwich was just luke warm. I feel like this sandwich used to taste better. Alexandra was the woman at the drive through window who helped me and she seemed to have such a good vibe! Fast food restaurants really lack people like her. She was so sweet and nice and it honestly seemed sincere. Its employees like Alexandra that will make business thrive. She deserves a raise, she gets my vote! read more

Have been there twice. Both times the food has not been good. I go all the time in Pennsylvania when I visit and was excited for one to move near me. Not the same at all. read more

Slow slow slow they need more help for sure or someone needs to light a fire under the employees lol.

Place stinks order was messed up I'm going to bring it back it was wrong I specifically didn't ask for onions but there was a few on it when I brought it in employee said straight out as loud as can be he's an effing liar manager standing right there said to her some thing and I turned around and told him that he should have a talk to her employees about talking about customers Like that especially when you're standing in front of you and he apologized and he said I would and I said well that's the problem with the kids today and he said she was no kid and I tried to call the number on the back but it just gives you a one 800 survey number doesn't give you a live person I wouldn't go back to this place if they offered me a years free food if I can give it less than one store I would read more

This place is a top fast food place. Never had a problem with this place at all. I wish they did have vegan options. Many food items are for meat lovers. read more

Only went back because a family member asked for it. Absolutely horrible place If I could leave negative stars I would read more

Food was fine (fries were cold) but my husband and I got major food poisoning. Won't be going there ever again.

Terrible can't get an order right and gives out expired condiments! Very poor service ! Go somewhere else