Everything was wonderful. I really like the young lady behind the counter. Food was fresh and…read moreflavorful. Ordered the 5 piece tenders, fries, slaw, bread and a drink. $12. Dining Room was in good condition-clean, organized. Big Improvement from last time!!

Tenders were pretty small but they were good. I think I'm…read moregoing to stick to Zaxbys .

Everything was wonderful-food, service, cleanliness. My food was nice and hot-burger, quesadillas…read more Service was better than most places in town. No complaints. I Will be back.

I'm not impressed. Surly inattentive counter employee, less than average food…read moreAnd difficult to escape; the parking lot design and traffic flow is horrible

Friendly efficient staff…read more Best chicken we have had at a fast food restaurant in forever. Most and crispy: perfect! The mashed potatoes needed stirred more because it had lime or powder. Husband said the Mac and cheese was spot on and Cole slaw delicious. Clean facility even the drink station was fully stocked and wiped down

As usual Albany workers have ruined another good restaurant. Service is absolutely horrible. The…read morefood is old and cold.

I've been here three times and the service is horrible each time either my food is under cooked or…read morethey waiter has a horrible attitude and never comes back to the table.

Suppose to be open at 10 not even close to opening at 11:15. Clearly don't know how to show up on…read moretime. Probably why they are in fast food. Place smelled like straight weed which I guess is typical for these kinds of places. Overall upset I couldn't deliver the order someone put online because it said you guys are open. Waste of gas. Not to mention lady at the counter was rude when telling me she can't do her job.

Food is what keeps this place at the top of your dining experience! Atmosphere is really nice, well…read morelit, and clean. Staff is well trained, professional and helpful. Most of the time I order the Salmon Caesar salad and it is spot on every time! My lovely wife ordered the Turkey Avocado sandwich and gave it a two thumbs up!

We had a big To Go order with a lot of different items with special ingredients. They got…read moreeverything right! While waiting I had to use the restroom. It was clean and well stocked. The restaurant itself was very clean and every employee was very polite and friendly.

It was a bit of a wait, customer service was good. However I wasn't too happy today. Ordered…read moredrive-thru. After paying, they asked me to pull up into the parking lot because they're waiting on few other items I ordered, which is fine. I requested for ketchup, ranch and hot sauce before I pulled up. When they brought the food out to my car, I asked if ketchup, ranch and hot sauce was in there and she said yes. After so many times coming home with incorrect orders or missing items in the past (at other places), I have learned to check my orders and drinks before I leave the restaurant. Of course they forgot my hot sauce and ranch. Honestly I was not happy at all, because I need my sauce! I'm a dippin type of girl, I need that extra kick to my food. So I had to go back and ask for it.....again. Food was good though! I ordered the 4 pieces dark special (comes with a drink, roll and side item), corn nuggets and fried green tomatoes. After tax it was about $14-15 .

My friend got a bucket of chicken to go. Brought it home and we were all ready to eat, but found…read morethe chicken had apparently been cooked from frozen! The outside was crusty, but when you peeled the crust back, it revealed raw, pink meat; there was a raw chicken heart attached to a piece. Took it back and they offered to replace it with more chicken. Nope! We will not be eating there again. Ever. I wish I'd taken pictures...

Food presentation was horrible. They slapped my burger together with not care (pic attached)…read more Employee was nice and ambiance I'm not sure bec I went through the drive thru.

Service has become abysmal within the last five years. Store needs a complete overhaul of staff and…read moremanagement.

The burgers at flavorful and juicy. Cooked to order. French fries are usually crispy outside and…read moresoft inside and an abundance of them. Great place to get a great burger.

I got the Double Patted Cheeseburger with mayo, ketchup, mustard, lettuce, tomato. It was so good…read more Went for my birthday last weekend and it was so good. The service was decent. But it was so good. Worth 980 calories. But the Cajun fries were so spicy. Definitely order this again.