inconsistent pricing, unreliable scheduling, aggressive communication, threatening and erratic…read morebehavior. Pricing issues Chris gave us an initial quote and was very confident, saying that other companies could be ripping us off by including extra work he claimed wasn't necessary. Once the job had already started, he changed his position and said the extra work might actually be needed. He then tried to charge us an additional amount that was higher than the price quoted by other companies we had contacted. Scheduling problems We never got a clear time for estimates or work. I constantly had to ask for an approximate arrival time. When he came on Friday, he worked for less than two hours and then stopped, saying he was "too tired" and would need to come back on Monday to finish. Unprofessional and aggressive communication When I followed up on Monday, Chris said he couldn't come as promised because he wanted to spend time with his kids. He said he could come Tuesday but "don't know when. maybe late afternoon." When I told him I was unhappy with that and the possible additional charges, the conversation escalated. He raised his voice, blamed me for "not letting him be with his kids," and kept yelling. I ended the call to stop the interaction. After that, he repeatedly called and sent a series of long, hostile text messages. In those messages, he called us "ungrateful," for him saving us and our tree, and criticized other tree companies, painting himself as the only one who can do the job. Most concerning, he sent a text saying he would come immediately to "undo" his work and that the tree would "fall and hit the house." Because of how serious that statement was, we told him we would contact the police and take legal action if he intentionally made the tree fall. Erratic behavior About 30 minutes after sending the angry messages and blocking my number, Chris showed up at our house acting like a completely different person. He apologized multiple times and even offered to finish all the work for free. We chose to pay the originally agreed-upon price just to end the situation and avoid further conflict. Sexist and dismissive behavior Chris was dismissive toward me when I asked questions. His tone was noticeably better when speaking to my husband. In one message, he said that hanging up the phone was "not adult-like" and specifically criticized me for "hanging up on men." Bottom line: This was an extremely stressful experience involving unclear pricing, constant schedule changes, aggressive communication, and statements that felt threatening. Chris said that even if we posted a negative review, he "doesn't care" because he is retiring in 2 years and he has enough clients who "love" him. We would not hire Chris again. If you care about clear estimates, reliability, professionalism, and being treated with respect, I recommend choosing another tree service company.

I cannot say enough about how satisfied we are with Chris and TLC! Chris performed expert…read moremaintenance on the half dozen full grown trees in our yard that had not been cared for well before we brought our house here in Boulder. His pricing was better than the bigger firms that tried to sell us on unnecessary additional services. He suggested an effective care schedule and he has always made himself available to answer any of my questions. We are planning a long term relationship with TLC!

Update: My yard…read moreturned out amazing and it was wonderful working with David (owner) and his crew @ GKC! Everybody was friendly, professional and considerate as I had to use my yard for my dogs during construction! They crew cleaned up every day so my dogs wouldn't get into anything! Here are a few pics !!!

they completely transformed my backyard into a oasis that I can host friends and family. We had a…read morestone patio and awning installed and a in ground fire pit. Love it!

From the beginning, Megan, has been completely unprofessional. She basically named 100 plants and…read moreasked me which ones I liked. Then for $100 she created a couple landscape draw ups for my yard. That is where I should have ended the relationship. She was delayed in planting. The first day was spent just dropping things off in my yard. The second she tried to get other workers at our house to relocate those plants for her until she was told they didn't even work for her. Then she had one guy plant as much as possible- she never stayed to help or discuss the yard with me in person. The poor guy would show up at 2pm and work until 7pm unless it rained, which it did daily. The estimated 2 day install took over a week. She ordered the wrong number of plants for our yard and tried to charge us to get them. The worker left plant buckets and a huge pile of dirt in our yard- she never even came by to Inspect the job afterwards. One of our plants died within a month of install, and she just said, "per our contract, I'm not responsible for irrigation or plant care after install." No common courtesy or advice, I had to ask multiple times just for plant care tips and advice. I do not recommend this company unless you have 7k to burn and don't mind dying plants and zero customer service.

Awful! I didn't hire them but my neighbor did and it was a completely mismanaged project. I had…read moreproperty stolen, damage to my property, was harassed by them, they looked in my windows, screamed at me, dropped massive debris in my yard, left nails in the surrounding street,, damaged my car, total nightmare contractor. Feel free to contact me for photos and videos of all of the above. Never hire this crew. Meghan is beyond unprofessional and causes significant drama, delays, and her quality of work and awareness of neighbors resulted in dozens of interactions with the police along with criminal trespassing warning due to the ongoing harassment and damages caused by the owner of this business.

It's always a pleasure to acknowledge excellence in contractors, no matter the field of work. If…read moreyou need tree work done in the Boulder front range area, Mountain Tree Care in Boulder is highly recommended. They've done several seasons-worth of tree care (mostly pruning and mitigation raising) at my mountain home in Boulder, and I've been consistently pleased with the results. They show up on time -- (well, ok, except that one time when they went to my neighbor's house, but hey, it happens) -- they work diligently, and have the equipment to get the job done right. Very professional outfit, great crews (Aaron owner, Caleb and Lydia) pleasure to do business with.

The Mountain Tree Care team crushed it. The team is very professional, friendly and did a…read moreworld-class job. I appreciate all the hard work they put into my place, and hats off to Aaron for grooming such talent. All the trees pruned thrived and survived during the recent and crazy September snow storm - not a single branch down or broken.

Small Axe did a great job for us today, really over and above what I expected. We had a bunch of…read moreblackened and burnt tree limbs and a huge spruce that had to come down, all from the Marshall fire. They hauled away 3 loads of debris and left the yard looking so much better than when they started. This is the 2nd time I have used their services. I highly recommend this company.

Totally recommended. Ray is a professional, honest broker who communicates clearly and knows what…read morehe's doing. Consultations were informative and thorough. Unless you hate nature, he most likely shares your sensibilities about conserving your trees and optimizing their habitat. The pruning work he did on two large trees in my yard was excellent. Scheduling, quoting, billing is all straightforward and easy.

Great group of guys. Professional, knowledge and they were fun to watch work. They made sure…read moreeverything was done safely ( as there were many large limbs over the building). The clean up was also wonderful.

Great company, Honest, reputable, and grear pricing. They…read morecame to my property to treat 2 of my Ash trees. The pesticide they use is bee friendly. You can tell their workers are passionate and honest.

The whole team was just wonderful. The job they did was very skilled and sensive to the whole tree…read moreas they worked. The clean up was also done with care and complete. They worked hard and were also just delightful people. My trees are all very happy now. Thank you so much

We recently used the Heartwood Tree Care team and they were integrity in motion from start to…read morefinish. The care for trees was obvious by tracking the impact to trees and over aesthetics, as well as the future behavioral patterns and well being of the trees. They use low noise electrical equipment when lopping the trees and they left all the areas clean and tidy. Friendly heartfelt team of which my husband and I highly recommend! Cavan st 80303

Amazing company just took down a dead aspen i had in my front Garden, I was truly lucky they were…read morein the area. Did an great job removing a huge tree that was an accident waiting to happen and did an amazing job sweeping and cleaning up after themselves. Even cleaned up the trees i had left to make everything look amazing. I would recommend to all and will use for all my future needs.

John is truly an artist. He revived a long-neglected "bush" that turned out to be a handsome cherry…read moretree under his care. He's also come back again and again, working around extreme wind days (April in CO), to get all our trees back in shape after a two-year Covid break. If you want a professional, hire John.