Megan and her company sounds adequate at yard clean up and snow based on other reviews, however steer clear for any landscaping projects!
We had hope in the artistic vision, however Megan's unprofessional behavior and clear lack of experience has been disappointing. To make this brief,
Megan: 1. Ordered the wrong pavers and then blamed us for it (despite us contacting her, us clearly stating we were concerned she would order the wrong pavers based on her information) 2. She played music rather loud and into borderline late times, disturbing our neighbors. My husband had to ask her to turn it down and to wrap up for the night. 3. She brought her dogs and left them barking in her car to the job site, which concerned our neighbors who confronted them. 4. She had a loud verbal altercation with her coworker outside our house, causing us much embarrassment. 5. She clearly did not know how to properly bid the project and asked for more money, which we gave to her. However, when we corrected her paver error, she refused to return the difference (the pavers we wanted were cheaper than what she had ordered). 6. She and her team left 3+ trashbins full of debris, rocks, dirt, concrete, empty concrete bags, etc. in the alley and infringing on our neighbors driveway. She refused to clear it stating (from an email) "I never once on the contract stated that I would take away trash from the property, you can go to the contract and view this yourself" ~Megan Banich). Eventually my husband cleaned it and the debris is in our garage where will are paying to have it removed. 7. The work is only mediocre. My husband and I are installing the correct pavers ourselves since she ordered the wrong ones. The irrigation lines are not buried properly. Some concrete work has exposed rebar and is already crumbling away at the bottom. It wouldn't be as stressful if she was willing to review what they charged and come to agreements, however she is extremely aggressive and has no customer service skills. Throughout the entire experience, we were made to feel like we were being difficult, which is simply not true and not who my husband or I are as people. She said we keep making changes to the plans, which was also not true. It was almost bizarre how she would accuse us of making changes, however it was because she kept making mistakes on what we wanted. Anytime we corrected her, she called it a "change". There is some sort of mental disconnect on that one. There are so many great landscapers we wish we would have hired. We wanted to give this young company a chance but we regret it. Yard clean up and snow removal sounds appropriate for them, but if you need anything more skilled, please hire someone else. read more
