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    Arbor Counseling Center

    3.0 (4 reviews)
    Closed 9:00 am - 10:00 pm

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    9 years ago

    Office staff are decent. Contracted therapists are terrible. Be very careful what you say as they do not follow HIPAA practices.

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    Great Lakes Psychology Group - Gurnee

    Great Lakes Psychology Group - Gurnee

    1.0(1 review)
    0.0 mi

    This review is not specific for this location but this organization. I hadn't even began to seek…read morecare and they were already so unprofessional. Despite wanting an in person appointment I scheduled a telehealth visit to receive a sooner appointment. After rescheduling my entire day for the telehealth appointment...the appointment was cancelled 2 hours before with only an automated text notification with no reason being given and automatically rescheduled without asking if that time works for the patient. I work in the medical field as well and so I know patient care etiquette and this place has none which I noticed from the get go. They seem more therapist centered versus patient centered. They also never answer phone calls. The therapist who cancelled and reschedule without providing any direct communication is Caitlyn Raquet. Seeking counseling services is already difficult for many people. Organizations like this make it that much harder.

    From the owner: If you or a loved one live in the Gurnee area and are experiencing depression or anxiety, marital…read moredissatisfaction, behavioral and learning problems, substance abuse, PTSD, or simply feel the need to speak to a counselor, we're here to help. Our therapists are highly qualified and ready to help with a variety of issue, with schedules that can accommodate most people. We accept most major insurances and offer flexible payment plans. You can choose your therapist online or call now to schedule an appointment.

    Arbor Counseling Center - c_and_mh - Updated May 2026

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