Referred a client for psychiatric services. Two days before the appointment the office staff called…read moreand canceled the appointment due to paperwork not having been filled out 3 days before. It was not stated anywhere on paperwork or website that the patent needs to fill out the paperwork a certain number of days before appointment-in fact, in some instances it states that paperwork can be brought in at the first appointment. The client explained that they were unaware and would fill it out immediately-but were told it was too late. The client asked to speak to the manager who was terrible rude and condescending and just kept explaining the (undocumented) policy-THe client was very upset and kept asking what she could do to make this right. She explained that she had just moved from out of state and things were very chaotic and she needed to get in so she could have her medication managed (for depression) as she was about to run out. THey told her that since she did not care about their policies she was not only being cancelled but she was not welcome back to see any of their providers. The client plans to file a complaint with the the ethics board of the APA. THis is incredibly unprofessional behavior by clinically uneducated individuals who are acting on the behalf of medical professionals who have ethical standards they are required to uphold. These actions put the entire practice at risk of malpractice. Never in my 30 years in the field have my clients experienced this type of treatment.

Anyone that has gone to a counselor or psychiatrist knows it's not necessarily the best experience…read more While going to PR&A, I felt like I was a number rather than a client who mattered. This place had a cooperate and uncomfortable feel to it. The clinicians and psychiatrists were "nice" I am not so sure they had my best interest in mind. Maybe I was just going to the wrong people, but that is the feeling I got. I will leave out names because I don't want to point fingers, but as a client, I wish I had read a review like this prior to going because I probably would have gone somewhere else, and much smaller. The psychiatrist... I saw her for about 2 months. She listened to my problems but was so quick to put me on medication. I personally do not like that, especially when I am totally apprehensive to take medication to begin with (which I told her). I ended having terrible side effects from the medication. Cymbalta - I was put on this medication for anxiety and depression. This made my heart rate go crazy, I had zero appetite, I felt like I had no personality whatsoever, and I would go from complete highs to complete lows. It was not good. When I addressed them with her, she simply took my BP while in the office, said I was fine, and said to continue with the medication. She then told me if it was that bad, just stop taking it because I had not been on the medication that long so it should not have any side effects coming off of it. Well she was wrong. I stopped cold turkey and I literally became suicidal. In addition to that, I would be in the middle of talking to someone and would completely forget where I was, what I was talking about, and in a couple situations who I was talking to. It was very scary! When that happened I went back on the medication and then did my own research. Come to find out, this medication CANNOT be stopped cold turkey! You literally have to open up the pill and take one bead out each day until you get down to the last bead. (It took almost 3 months to whine myself off!) So if you're Dr ever prescribes Cymbalta to you, make sure you really need it. And if you do, make sure you are fully aware of the side effects, and that your Dr will listen and address any concerns you have. After this experience I did not return to her. The therapist... She was alright. We did talk, a lot. But the first 15 minutes of session she would spend that time "shooting the shit" and often times she would talk about things pertaining to herself. I am sorry, but when I am paying $75 a co-pay, I am not coming to socialize. If that's the case, then the session should go 15 overtime to account for the 15 minutes of BS. I think if she avoided this, I may have had a better experience. But unfortunately because of this, I always ended up leaving more annoyed than helped. After about 2 months I stopped going to her as well. So to sum it up.... Depending on your needs, do your research. Read reviews. Go to someone who has RAVING reviews. I personally just did not like the practice and as I mentioned, I just felt like a number. I hope if you do go here, you get a much better experience than myself! Part of being a counselor is to make the client feel like you empathize with their problems, and I did not get this feeling here!

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

Charlette was not a good fit for our young adult son. He went to her hoping to receive guidance…read moreand support for life decisions but instead she was condescending. She talked to him in a way that made him feel worse about his struggles to make decisions and follow through. She shamed him and when I pointed her tone and words out to her, she didn't even see why or how she caused him more stress and self doubt. We do NOT recommend her, and I suggest going in with your child to see/hear the experience for yourself. If your child asks to stop seeing her, take note and question why.

June Stroner is an excellent play therapist and has helped us in countless ways with our son who…read morehas Autism. We have also seen Joe Bozic for family therapy and he's excellent as well!!!

Im not very good with putting my thoughts on paper. This is a great place to start if you or…read moresomeone you know is looking to get counseling. Dr . Bonnie is amazing she work with my daughter she made her feel comfortable, took the time to teach her that she has a voice and about her self . Carol fitzner the director even to some time help me get a grip on what was going on that there is light at the end of the tunnel. We are looking forward to having my teenage son work with the other counselor cheryl.

Dr Neal refused to meet for communication counseling because I said that in my opinion, psychology…read moreisn't exactly science. But I suspect the real reason is because I refused to pay $90 each for additional "individual sessions". Just a short while after I let Laurie know I was not interested in paying that, she said we couldn't be their clients. Do with that what you will.

I've worked for Dr. Neal in the past and he continues to put so much energy into his clients and…read morefigure out what they need and how to help them. Not to mention the other therapist that works there - Kristina Polley, has helped so many of my friends and family and myself included. Such a great, friendly staff that wants the best for their clients.

Finding a good therapist that is close to home, that can fit you in their schedule, that you can…read morework with, that takes your insurance, that actually helps you, and that you look forward to seeing is like um.....finding a leprechaun riding a unicorn around your backyard:-) In fact, I have found such a therapist!!! Her name is Katie Golly and SHE IS FABULOUS!!!! Katie is a true natural talent in the field of psychotherapy. She is not just a great therapist, but a very genuine person and a real source of personal support. Katie is especially keen on helping those of us who are LGBTQ and is a true friend to the entire community. You will find no judgement here but instead total and complete acceptance of who you are. Not only has my experience with Katie been excellent but the office staff is friendly, polite, kind and compassionate. The physical office itself is beautifully decorated with all sorts of cool colors and textures and shapes and just has fantastic energy from the moment you walk in! There is a sign in the waiting room that reads "WE CARE A LOT". In my experience they actually mean it. Keep up the wonderful work and my heartfelt thanks to Katy!!!

DON'T GO HERE! Failed commitments and horrible communication. I talked to multiple therapists and…read moreThe admin at this practice, and they dropped the ball on two occasions. Dr Annie sounds good when you talk to her; and that she practices for the right reasons, to help other people. But they fail to meet those commitments as a practice. Don't waste your time. Find another therapist. Find another office. Don't make the same mistake we did.

Found them through family members. Was hard to get in touch at first but that all got sorted out…read more So glad I stuck with it. Emma is a gem. I've had counselors and what not for decades and only had one other that I connected with. I've seen Emma for a couple of months and I feel like we are so connected. She's so compassionate, caring and knowledgeable. I can go on and on about her really. She's the only person I really feel comfortable actually opening up to. I feel confident she will get me through my rough time right now and digging through my past to guide me in the future.

I'm sorry to leave a review for an entire company because of one individual but I see it important…read more After many years I had finally gathered my courage and tried to push away the anxiety to seek someone out to assist me walk through through some of my past experiences. It was NOT easy but I called, made an appointment with Christine and went in. Told her everything I could about me in a snapshot for our first appointment and then that was it. I reached out a COUPLE times to reschedule and she just said she would "send me some times" and never got y response. Needless to say, two Months later , I am no longer Interested In continuing with this company but just beware. It takes a lot to call and come to something like this to just get rejected..

I set up a online appointment with this office. After doing research via their website stating…read morethat they help adolescent with stress and other cognitive behaviors. I heard nothing from the office until I called and left a voice mail while sitting at their closed office. Which was supposed to still be open. The office called after 2pm the following day. Was told no they won't see my son because they only see adults. Went back to their website again and saw that I didn't miss read anything. Even the copy of their brochure list that they see teens and also help with school issues. I called the office back to let them know they need to fix their website so parents who are in small crisis won't find help for their teens with this practice.

This review comes from years of my two family members regularly seeing Ron Bristow for counseling…read more Ron is incredibly relatable to young adults--compassionate, professional, and always encouraging. I wouldn't hesitate for a moment to recommend him to anyone seeking therapy. He is also genuinely kind, which makes all the difference.