First, 5 stars is not enough, at least 10 stars. I could not sing the praises louder or longer…read moreregarding the care and staff at Encompass Health. I had no idea what to expect when I when I was sent to Encompass Health for rehabilitation after my neurosurgery.
How fortunate I was to be treated at Encompass Health facility in Libertyville, IL. Everyone is treated respectfully and they truly care about your well being and want you to get well. The therapists encourage you and work with whatever your limitations may be to enable you to get well enough to succeed and meet your goals. Therapy is conducted in the gym. Everyone is rooting for everyone else including patients. The entire staff whether it be medical, therapeutic, food service, cleaning staff, and office staff always greet you with a smile and encouragement. I want the CEO, Gemma Fletcher to know (and I am sure she does) that the entire staff are rock stars, and their concern for the patients is genuine and sincere. I did not realize how much of an emotional high the ringing of the bell gave me when I finished therapy and was getting ready to be discharged. As much as I would love to call out by name all those that helped me during my stay, I regret that I may inadvertently omit some names. Please know how much your concern was important and instrumental in my recovery. Thank you all for everything you have done for me. (10mile Bob)
THERAPISTS: CIARA, JUSTIN, BARB, ANNE, JILL, HANNAH, KRISTINA, DEXTER, POWEL
NURSING STAFF: HONG, PETER, MARSHA, LUC, JENNIFEER, NORMAN, CIARA, CRYSTAL, REMI, RIA, LEO, CAITLIN
CASE MANAGER: NATORIA