This moron is on the edge of total mental collapse. Hung up on me twice before I even asked about services provided. Then texted me 13 msgs about what a terrible person I was. Time for a police intervention, he threatened me with jail time if any negative reviews were posted. Screw you jerk off.. read more

I should've gone to Home Depot. I called ahead to reserve a carpet cleaner and the owner, Don, told me to pick it up at 3. I arrived at 3 and the door was lock but the open sign was on. There was a sign on the door that said to call if you were waiting. So I called the number and there was no answer (I found out later that the owner doesn't answer calls without a local number. I have a Pennsylvania area code). I left for 5 minutes and came back. This time the door was unlocked but there was no one inside. I called out for someone, wandered around, I even went into the back. After 5 minutes of waiting , the owner finally strolled in the front door saying, "Oh! A customer." He knew I was coming at 3! Before I could tell him what I was there for he started rattling off excuses (getting the mail, walking his puppy, stretching out his legs). Then he goes off on a tangent about his puppy and his wife's dog. After 10 minutes of him talking about this I finally interrupted him and told him I was in a hurry and called about the carpet cleaner. I saw on his web site that he advertised a cleaner safe for pets. He pulled 2 cleaners off the shelf and told me they were both fine to use. I looked at the label and both said that it causes skin irritation and were poisonous. I pointed this out and he said "Well you don't want to drink it but it's fine for pets and kids." I told him that I have two cats and a dog and I don't want them to get sick if they groom themselves after walking over the wet carpet. After continuously contradicting himself I told him I was just going to go to PetSmart and get a carpet cleaner. He then went on another tangent about his pets and kids being fine after cleaning the carpets, his family, and more about his dog. I reminded him that I was in a hurry so he checked me out. He quickly explained the machine and had to find all the pieces to the machine (the store was dirty amd a mess, i was surprised he owned a janitorial store). I took it and left before he could talk anymore. I finally got out of the store an HOUR after the pick up time that HE had set. Next time, I'm just going with a chain store. read more

Never never again! This guy is very nice until something goes wrong. Then he screams and yells at you for 20 minutes and tells you that you are stupid, literally. I've never in my life been spoken to this way by another human being much less a business that I have spent money with on several occassions. Be ware of the 3 gallon carpet cleaner. It has no suction. A Rug Doctor has better suction. I spent $300 in professional carpet cleaning after his carpet cleaner left residue and reacted with the sun turning my carpet orange.This guy is a ripoff and I'm disappointed that I even thought for a second that he was a nice person running a reputable business. Highly recommend Sunbelt Rentals or Jon-Don instead. I found out from the professionals the 3 gallon he has rented me several times is only meant for spot and upholstery cleaning. It doesn't have enough suction to remove water and soap from carpet hence the reason I have the residue stains. He is a fraud. And not to mention he over charged me this last time. read more

See all

The 3 gallon carpet machine worked great in our apartment for the 4th time now!! It had plenty of suction and Actually heated the water! No more pouring boiling hot water into a cheap machine that wastes time! :) It was easy to use, and I felt like we got our carpets really clean! I couldn't even believe how dirty our carpets really were. Don even helped us get out the wine stain out of our carpet! Then when I got home and couldln't remember what he told me to do with the machine, I gave him a call, and he was able to walk me through it step by step! My husband and I will definitely be renting from Don again! Plus tell all our friends to do so as well! read more