1. Araf Evans - State Farm Insurance Agent

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Omaha, NE

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Araf Evans - State Farm Insurance Agent

3.7 (3 reviews)
Closed • 9:00 am - 4:30 pm

Services - Araf Evans - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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The Richdale Group - Our clubhouses will make you want to linger on

The Richdale Group

(39 reviews)

Regency, West Omaha

I've been a resident at Village on the Parkway since December 2022, and unfortunately this…read moreexperience has significantly changed my opinion of the property. My AC started having problems around July 17-19, and despite multiple maintenance requests, my apartment eventually reached 85°F and then 89°F before the AC completely failed on July 24. It took approximately 3.5 weeks to restore my central AC. A portable unit was provided, but it barely cooled my living room while my bedroom and bathroom remained warm. I had to sleep in my living room because it was the only comfortable area. The portable unit was also improperly installed and leaked onto my carpet. The leak was eventually fixed, but the carpet dried stiff/crunchy and still needs professional cleaning. I've followed up with the leasing office about having it cleaned and have yet to receive a response. The biggest issue was the communication. I was told AC is considered a high-priority maintenance issue, yet I repeatedly had to call the leasing office and corporate just to get updates. I was even given conflicting information about whether the outstanding part was an evaporator or condenser. I understand that parts and warranties can cause delays. What I don't understand is why a resident should have to go 3.5 weeks without functioning central AC in Houston while repeatedly chasing management for information. I eventually escalated the situation to Corporate Resident Relations. They opened a ticket and told me that some form of compensation could be discussed once the AC situation was resolved. The AC is now finally fixed, but I am still having to follow up about the compensation and the carpet cleaning. Things break. That's not the issue. The issue is how management handles it afterward. After nearly four years as a resident, I am extremely disappointed with how this situation was handled and with the lack of communication and follow-through.

Lenox Apartments was not bad to live in but they're owned by richdale. The corporate office with…read moreJill and Jaybriett pogoy are awful. I asked Jill every question possible in order to be prepared to pay the costs of breaking my lease. Jill told me base pay and relet Fee. Jaybriett told me I had a trash and water to pay too. They also claimed I owed missing keys fee when the leasing office confirmed they received my keys. It's been a constant back and forth with them avoiding all my questions and now they're charging me a random $160.33 that does not align with what Jill told me. Jaybriett threatened to send me to collections after me missing their second phone call while I was at WORK. I paid everything on time. And now they're trying to steal from me. Wild. Also they said I could have it zeroed out if I sign their NDA.

Araf Evans - State Farm Insurance Agent - homeinsurance - Updated October 2026

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