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The Richdale Group

1.6 (33 reviews)
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Buyer's agent

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11 years ago

That don't keep the strip maintained enough and tenants are leaving. Then we are left to pick up the extra cost. Horrible management.

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Karen Jennings - Berkshire Hathaway HS Ambassador Real Estate

Karen Jennings - Berkshire Hathaway HS Ambassador Real Estate

(6 reviews)

Regency, West Omaha

After difficulty getting showings on our home on a previous listing, we turned to Karen based on a…read morerecommendation. She exceeded our expectations in every way. She was empathic to our situation and was able to get significant showings on our home. She recommended updates to our home, helped line up contractors, held multiple open houses, and even helped our buyers from out of town sell their home with no commission. She is very honest, hardworking, and persistent. If you are looking for an outstanding real estate agent to sell your home, Karen is the one!

Karen, helped me find a home in Jan 2020. We looked at like 20-30 homes and helped me narrow down…read morewhat I was looking for. One of the best things of Karen was she always cut through the things that didn't matter like the decor and helped me find a house that had good bones in a great location and didn't have tons of reg flags when I go to sell later on. For those review who criticize her, I can't verify their claims but one of the best things about Karen is she brutally honest and won't let you buy a lemon and she knows one when she sees one. If she has ever told someone that they wont be able to find a perfect home or need to be willing to fix a things for the sought after price range, she's exactly right and I wouldn't get mad at her. She will never be rude though so I don't believe that. I noticed how "off" expectations are in the whole real estate process and sometimes you just need someone to be honest with you especially if you think your home is worth more than it actually is. From my experience in buying process with Karen, I observed that sellers are usually super cheap and pinching pennies and therefore you will rarely find a home move in ready at a discount. Chose Karen, she's absolutely amazing and ignore reviews that say she's too honest or opinionated. Her advice will help you make a good decision whether selling or buying. She actually knows what she's talking about!!!!!

Lionshead Apartments - Fully-equipped kitchen

Lionshead Apartments

(45 reviews)

West Omaha

Sad that I even have to give them one star. They don't deserve it. Lived there a year and a half…read moreand it sucked from the get go. The apartment was dirty when I moved in. They just told me I should clean it to my personal standards. I noted a bunch of maintenance issues at move in. Most were still not fixed when I moved out. Cupboards wouldn't open, shelves broken and leaking fridge, light fixture wouldn't work, windows wouldn't open, stove burner with stuff burnt on it and as such wouldn't work, and so on. Heat went out one winter day. It was early am on a business day so I called the office right away. Called 14 times that day and no one returned my call. Went up to the office several times and they always had a sign up that they were out but would be right back. Finally the after hours night maintenance guy answered when I called again at 7pm. He was very polite and came over right away. When I went to the office to complain the next, I was told that sometimes the office is unavailable and I needed to get over it. Regularly received emails from the office notifying us of thefts and break ins in the parking lot. They always reminded us to lock our doors but did absolutely nothing else. They did nothing to increase security. Other residents in my building smoked pot and often left the door to the building open even though it was supposed to be locked. Complained to management about both of these things and about cigarette butts being dropped onto my balcony by the people living above. Management said it was my responsiblity to talk to my neighbors directly and that if the pot bothered me, I could call the cops. Umm, yeah, not going to do that and then have to live next door to those people. Ended up getting a job out of state and had to break my lease. The staff in the office were incredibly rude. Be prepared... the lease they have you sign is 14 months not 12 and you have to give them 60 days notice before moving out. Took them 3 months to get the apartment rented, but in that process I had my only good experience with them-- their collections person was polite and professional in working with setting up a payment plan. But pro tip- the bill collector shouldn't be the nicest employee on your staff. Also, if renting from them, be prepared to pay significantly more than what your monthly rent is by the time they tack on water bills, sewer charges, valet and regular trash and their $90 a month amenity fee. You can't opt out of anything. Don't expect the pool or gym to be open most of the summer despite your amentiy fee. I think they were closed a solid 75% of the time I lived there. When I complained they said I could use the facilities at Biltmore or Vanderbilt. Those were okay (indoor pool at Biltmore was nice) but if I am paying $90 a month for amenties at my complex, I expect to be able to use them and not to have to go elsewhere.

do not move to lionshead apartments!…read more i urge potential tenants to reconsider moving to lionshead apartments. my experience here has been nothing short of terrible. safety is a serious concern. my vehicle was stolen within the first two months of living here, and it became clear that management was unhelpful and dismissive. they claimed they had no access to the surveillance footage and offered little support in resolving the issue. after weeks of follow-up, they stated there was no usable footage available, leaving me feeling ignored and undervalue as a resident. if you're looking for a safe and supportive community, i recommend exploring other apartment complexes in omaha. there are many options that prioritize the well-being of their residents. please consider this review and all other reviews before making a decision. ask yourself why there are so many reviews about stolen and broken into cars at this location. makes you wonder if management might have a connection to these incidents! another disturbing issue that residents have recently encountered is the increasing presence of snakes around the apartment complex. if you're sensitive to snakes or simply value a safe environment, this should be a significant red flag. you are not and will never be safe here stay away from this place

Jennifer Chinn - Real Estate Professional with 6+ years of experience!  Buy and Sell with Jen Chinn!

Jennifer Chinn

(2 reviews)

West Omaha

Absolutely the most professional and best Realtor I've ever worked with. She went above and beyond…read morein a short period of time to help me find and close on my home before our deadline. She was always very professional and courteous with every property we viewed, remembering that this was still somebody's home. I could name several Realtor's in the Omaha area to stay away from, but she's the only one i would refer without hesitation.

Jen is hands-down the best real estate agent you will ever work with. We were referred to her from…read morea pamphlet from my work and since we met her it was great! She initially helped us sell my fiance's house and we got more than we were asking for, I'm sure at least in part, thanks to her. She set us up with a Stager that really helped ( and also recommended bar keepers friend which I swear by now). Then after a month or two she helped us find our new house. She clearly asked us what we wanted and scheduled us to go see houses that we were interested in right away. She never took more than a couple of minutes to answer texts on her phone and always had a smile on her face. For me, it was very overwhelming to buy a house for the first time, and Jen was super cool with it. She explained everything and gave us great advice. She also does all the signing electronically which is extremely convenient! She is always on time and overall is a joy to work with. I don't recommend many things, but I'd recommend Jen any day!

The Richdale Group - apartmentagents - Updated May 2026

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