Outstanding Service ! My husband ans I would like to express…read moreour gratitude to Sally Kwan for the outstanding service we received from her and for her guidance and compassion during a very difficult period. We have been with Todd Markman's Wilmette office for many years which attests to our satisfaction with this company. The staff are efficient and courteous and Sally has been our go to person for information and advice - she has always been a pleasure to talk with. When we discovered that our vehicle has been stolen. We were already under a great deal of stress due to a family medical condition which eventually caused the claims process to last much longer than expected. Sally was our rock from start to finish, she could not have been kinder or more helpful. When she first heard about our situation, she immediately filed the claim for us and contacted the rental car company. During the process she reviewed our policy with us, guided us through the paper work and answered our emails promptly, all the time giving us emotional support, In the final stage, she spoke with the first claims adjuster on our behalf, then conference called with us and the total loss claims adjuster. The whole experience felt like a marathon, and we were very thankful for her proactivity. Sometimes it was hard to realize that we weren't the only ones she was assisting. I think that people in this profession need a rare talent in order to deal with both the practical and emotional needs of those experiencing loss, We were fortunate, working with Sally Kwan was like having a trusted friend on our side. Sandra F.

Camilo is courteous, friendly and efficient. He helped me with what needed and sent the information…read moreI was requesting in moments. Fantastic customer service!

Customer service was excellent. Promptly returned phone calls and the rates were great. I worked…read morewith Karen and she was very helpful in making sure my townhouse and autos were insured properly. I would highly recommend working with this office to all of my friends and family. Thanks again!

This agent has poor communication and follow thru. I was a new client moving from another office…read moreand he never called to sit down with me to discuss/review my policy. Never heard from him! After a major problem occurred with my policy, I was always the one calling him and following up on the issue. Keep looking!

Deceptive Practice I…read morereceived an invitation to attend a retirement seminar / dinner. (I've received many in the past.) I replied SAME DAY and was told that they were full. The sales rep then tried to switch me into moving my accounts to them. Not so much as a presentation or fulfillment of an invitation. Why would I trust them? And why would anyone else?

Wow! My experience with Bussenger financial group has been wonderful, they have treated me like…read morefamily since the beginning. I would highly recommended them to anyone.

So bummed I never used an independent agent in the past. They can actually evaluate what is the…read morebest plan for you. If you go with a big group like State Farm, they don't care about you, don't tell you the fine print, and actually make the process of filing a claim extra difficult. Fortunately I have never had to file a claim with Shewchuck but I know that if I did, they would be my first call and they would be my advocate. At a minimum, you should check these guys out and compare what they have to offer against your current policy.

We've used Shewchuck for many years. They are excellent in giving advice, choice of insurance…read morecompanies, and following up on any matter especially claims. Our claims have been dealt with very promptly and with no problems. Any service or changes we have needed have been easy. These guys have done everything right and are customer oriented. If they ever screw up I'll drop them like a hot potato but I don't expect that to happen.

Always have my family's best interest at heart. The service is beyond compare. Quick efficient and…read morealways follow up quickly. I've been with State Farm for 48 years and with Jeff's office since 1986. I went somewhere else for my homeowners once for one year, a big mistake. I went right back. I will never change again. State Farm and Jeff and his team are great. I've never had any issue. I just had a basement flood with bad mold. The. adjuster got me the help I needed immediately at a time I was in a panic not knowing what to do. So grateful. And to top it off my car rates just went down $150 and I'm getting almost $500 back in dividends. What insurance company does that?

Jeff and his team including Ashley and Diane are the best in the business. The service is…read moreoutstanding, friendly and prompt. One of my favorite companies ever!

I'm still getting notices of refund checks I'm supposed to receive and I never did receive the…read morecustomer gift certificate I was to have received to pay back my bank $10 stop check payment. An utterly useless organization.

cannot get calls returned. if you have trouble with safe drive set up you're told the only thing…read morethey can do is drop you from the program. tech is offsite and that's not their program to support. agent says text him. all you get is a flurry of texts back saying agent response varies. so maybe he reads and answers text and maybe not.

Bogdan is amazing, professional, knowledgeable, good customer service about 1040s and we have been…read moregoing to him for years now for taxes!! I'd rather go to a tax professional than use turbo tax that way I am supporting people and not websites.

If you start a trucking business, you can go there, and they will take care of it. You can have…read morepeace of mind. But ask them upfront what they will charge for it. I got a call after I left to pay another $100. Also, they charged another $150 for ICC MC. The number costs only $50. For filling the form, the person didn't want to give us a copy. I finally left with the copy. The form belongs to the state. So, if you sign something you should be allowed to get copies of what you sign.

I recently used Cukierski & Associates to complete my 2023 taxes. This firm is only interested in…read moreone item - namely your money! I specifically advised the partner in charge of handling my tax return at the beginning of the engagement - that I would require an extension as I was about to enter the hospital to undergo a medical procedure. He was new to me. I was constantly told and hounded by one of their administrative staff they would require immediate payment for services. I had advised this same person several times I would pay my invoice as soon as my medical procedure was completed and I was released from the hospital. ( I always pay my bills.) Despite advising this person several times of my situation, and having advised the partner in charge of my situation, at the very beginning of the engagement with him, this administrative person who was extremely obnoxious would not let up. The invoice was not very large, a little over $500. The only reason I wound up with this firm was I previously used a former partner of the firm, who did OK but not great work on my tax returns. My wife at the time was friends with one of the accountant partners wife of this firm. This prior partner did not know and could not handle the tax information for 529 accountants very well. As I had 3 sons who fortunately now have all graduated from college. I had to literally walk him through the 529 tax information each year and how to handle it. He is now retired, fortunately. My advice to you is to stay away from this accounting firm unless you like being constantly and relentlessly pressured.

For over 20 years Jim and his team have handled both my personal and business taxes! Professional,…read morepersonable and always friendly these folks will take care of you better than anyone else!