This women-owned business is run by one of the most hard-working, thorough, and caring persons I've…read moreever had the pleasure working with. Owner Bobbie was not just a "cleaner", she was my partner in a very tough, last-minute hoarder cleanup project that ordinary cleaners simply would have walked away from. One of my properties was inhabited for many years by an elderly "collector" who also had an unknown number of cats (it smelled like a million of 'em). It only recently came to my attention that over a decade of cat feces and Goodwill "treasures" had accumulated but now the tenant had moved and it was my job to get the home ready for sale...within 3 days. The financial implication of NOT selling this home were very dire to my family, to put it mildly. I put out a quote inquiry through Yelp and Dust Bunnies Maid Services was the first to respond (on Mother's Day, btw!). I immediately clicked with owner Bobbie on the phone - she was understanding, nice, calm, and knew what she was talking about. She offered to come out the next day (!!) and get started right away. She ensured me she'll get it done, despite my probably very graphic description of what awaited her. I started to have hope. With the aide of her helper, a steam cleaner, and fantastic know-how about cleaning, Dust Bunnies managed to pull off the impossible: the home was clean and odor free in 2 days. Bobbie kept at it like it was her life's mission, and despite finding more and more issues with the home the further we went into the cleaning process, Bobbie never re-negotiated on the price. She never took breaks, or complained about the work. She just did it. She stuck it out until this incredibly hard job was done. This meant 12-14 hour days of constant cleaning, steaming, scrubbing, and mopping. In addition to Bobbie's hardcore dedication to getting the job done, she was also genuinely nice and funny. I felt like I made a friend during this grueling process. This seemingly impossible mission was made only possible thanks to Bobbie's tireless dedication to making it happen. My family is now safe and the home is in wonderful condition - and already has a happy new owner. Going forward, Dust Bunnies will be my only go-to for my properties including my own home. I bet my bottom dollar that within a few years, Bobbie and Dust Bunnies Maid Service will become THE household name for cleaning services in Phoenix, including "hopeless" hoarder cleanups and other edge cases.

I would not recommend this company at all she used all my cleaning products and my towels and paper…read moretowels.!! Has friends put her reviews on here that she's a five-star and she is not. She is below the one star I gave her.

Always listen to your needs and do a very thorough job. Some of these big companies like zerorez…read moreare churn and burn. GEM cares about each customer like they are family and stands behind their work. The owner is even readily available. Love these guys are completely trust them.

Professional, courteous and family business. Best of all they know what they are doing. Fair…read morePrices and great job. THank you Grant! Teri B

Exceptional service from start to finish! Late Friday evening request and Emmanuel had my…read moredaughter's new apartment scheduled for a cleaning for 11 am on Monday. Excellent communication throughout the process. Great job cleaning and peace of mind for this mom living 15 hours away and feeling like I can't help my girl. Thanks so much for more than just the cleaning but for the incredible customer service!

Emmanuel has always been extremely communicative and is quick to answer any questions I may have…read more His team has helped turn over our Airbnb almost 20 times and have always finished on time. They document anything that looks out of the ordinary which helped me file a claim on Airbnb for a damaged floor. I'm not even in the same state right now and I feel confident that all items such as coffee, soap, q-tips and make-up pads are getting refilled between each guest. They are using safety precautions when cleaning our home and I recommend them 100%!

Horrible experience. They broke our glass baseball clock and then threw it away without informing…read moreus. They left pieces of glass in the area which caused us injury. We informed them and they sarcastically told us they had researched and felt hey had no responsibility. Wow!! I have never been so insulted. They could have admitted fault and apologized for their incompetence but chose to lie. Shame on them!! Don't use these guys!

I paid for a deep cleaning before the holidays and now ran into a complete disaster. Absolutely…read morehorrible service. Paid a lot of money for them to be in and out in 45 minutes. They didn't do anything, and now want to only refund me $60, what a joke, DO NOT USE THEM. I never write bad reviews, but this was a must!!! Jennifer was my cleaner.

Mel has been maintaining my pool for more than two years and is absolutely dependable. He has…read moreupdated our filter and vacuum sweeper as necessary and just recently replaced the sand in our filter, increasing efficiency. He adjusts our filter time to run during the low cost SRP electricity window. I'm extremely satisfied with Mel, having had several pool services that were abysmally inept in the past.

We have been using Mike's monthly pool services and repair for several years. He serviced our pool…read morein Mesa and now services our pool in Ahwatukee. He is friendly, on-time, timely with repairs and easy to get a hold of. Mike is personable and someone I trust to have access to my home. What I love about his services is that I ENJOY my pool and never have to worry about it. I highly recommend Mike's services.

I would not recommend this company for a deep clean. I expected a much higher level of quality,…read moreespecially given the claim of providing "military standards" of cleaning. After inspecting the home, several areas were missed, including the window seals, sliding glass door, and baseboards. The bed was not made properly -- the duvet cover was inside out and the sheets were put on incorrectly, etc. For a service that cost over $500, I expected to come home and see that "sparkle" and smell you expect from a true deep clean, but unfortunately that wasn't the case. Overall, the quality did not match the price or the expectations that were set.

Subject: Disappointing Experience with VeterClean - Damaged Ovens…read moreThe Team did an amazing job on cleaning the house... except the scratches to the oven. It just saddens us on the remarks below. From the owners We never ever belittled anyone. We've tipped generously every time. It's laughable the petty statements about belittling and using abusive language. Your staff would never say that. They were treated with respect.. They apologized for Your mistake for sending them to our home. They did not have a clue about the ovens until the one gal whom is our dedicated cleaner talked with the cleaners that came out. Good try.. Jessica and Jr you had nothing to do with the ovens until the girls told you. Then you called offering a discount. I told you about the add on and you said that you will do that and show a $40 credit.. but it will still be $185. We agreed mess diverted ! Only to a bigger mess. Now to make false statements about Me.... Sources once again... yes I called Jr a Liar. And typed WTH there again.. who wouldn't .. Again deflection. The remarks you made about us are once again lies.. you are a great creative writer. We're saddened that it has come to this, but unfortunately, VeterClean has left us no choice. Your cleaners are great they just need to own their mistake. Whose name calling? You. I expect more out of a Vet We have been using VeterClean every other Thursday, following our trusted cleaner who moved from Mesa 5 Star to this company. She knew our home, respected it, and always did an excellent job. One of the reasons we chose VeterClean was their guarantee that she would remain our dedicated cleaner. Unfortunately, that agreement was not honored. Without any notice, a different crew arrived at our home. This was the first red flag--no communication, no explanation, just a change. The only contact we received was after we expressed our disappointment to the new team. Worse yet, this new team was not properly informed about our scheduled add-on for oven cleaning--a costly oversight. They had no training or understanding of how to clean a Wolf enameled oven, and they caused $859 total damage to top and bottom ovens. Deep scratches and tears to the glass seal were evident immediately after they left. We tipped the team generously, only to walk over and find the damage moments later. I called the owner right away, and instead of accountability, we got deflection. They insisted the cleaner in question was "their best" and claimed to have spoken with Wolf and another appliance company that supposedly disputed the damage report we had from TriCity Appliance. When we asked for the names and numbers of these sources, the owner simply sent his own contact details instead--hardly a credible or transparent response. They even claimed to have acquired two similar ovens and could not replicate the damage--an unbelievable assertion given the cost and specificity of Wolf appliances. Then came the most insulting part: they tried to blame my husband, saying he must have dragged a pan across the oven. That's a ridiculous stretch. We use our ovens correctly--with racks, like anyone would. If we had caused this damage ourselves, we would never have brought it to their attention in the first place. VeterClean has now offered us a $50 credit split across two future cleanings--$25 each--while we face $859 in damages. This is unacceptable and demonstrates a serious lack of professionalism and responsibility. We expected honesty, integrity, and ownership of a mistake especially from a Veteran owned business... Instead, we received blame-shifting, excuses, and poor management services. Then they saw they were expecting a negative review so They dreamt up the funnest commentary. The individual we followed is amazing does a fantastic job as did the individuals that cleaned that day except the oven.... We're disappointed to say VeterClean is unprofessional it shows in the made up statement in their rebuttal from our original post.. They've lost our trust and business. Karen's will be Karen's remark is laughable & childish. just own your mistake. Still waiting for your apology

Literally the best realtor I've ever worked with. I don't think you can find a more efficient,…read moreorganized, and aggressive rep. Please contact Ann. She got us buy down money and fought for us on minor repairs. She's got a great team too. The lending was on point and we closed on time. Great to work with

Ann has truly been a blessing. She is so much more than a realtor. She is an amazing person with a…read morehuge heart. Ann took the time to walk us through everything and always has our best interest at heart. Ann is always available to answer questions and excellent with communication. We were able to purchase a property without over paying & our offer was accepted very quickly. It was a very smooth process she took care of everything. We are beyond grateful and we will always use her forever!!

I literally cannot recommend them enough!! Norma and her daughters are so good at cleaning!! Plus,…read morethey are so incredibly sweet. Truly some of the nicest people I've ever met. We have 4 dogs and their is hair EVERYWHERE and yet when they come to clean it looks like no animals live here. They're also very inexpensive. Support local business and hire Poppy Housekeeping, you won't regret it!!

Annel is amazing. She is thorough, courteous, and showed genuine interest in making sure…read moreeverything in our house is in order. I'm not proud but we have a messy house. With 3 kids who just can't keep things in order, it's challenging to keep the house clean. Annel came to my rescue. Her customer service skills are top notch. I highly recommend her.