Groome Transportation makes getting from SFO/OAK to Santa Rosa pretty straightforward and easy to…read morenavigate, especially if you don't want to deal with renting a car or driving out of the city yourself. The trip is always on the longer side with all the stops, so just plan for that going in...it's not the fastest ride, but it is simple and stress free. Everything is pretty organized and boarding is smooth, which makes the whole process easy. Only real downside on my recent trip is that there was no AC, which definitely made the longer ride feel way warmer and stuffy than ideal. The busses are showing some slight wear and tear but they aren't completely run down. I've never really had major complaints. Overall solid 7/10. A good no frills option to get to and from the airport to wine country.

I have had very possible experiences and some very negative experiences with Sonoma County Groome…read moretransportation to SFO. Unfortunately my last trip was definitely did not highlight their best. After a long return with multiple flights from Europe, my luggage was removed from the bus at an earlier stop. The bag was removed in Petaluma which is a break stop and no one noticed it was not claimed. When we arrived at my stop, the driver acknowledged the luggage was removed too early. After a 20 hours travel day, my choices to retrieve my luggage was to drive back down to Petaluma, wait 1+ hours for the next bus (9:45 pm), or drive to Petaluma the next day (we live 60 minutes from Petaluma). Their mistake equals my problem. A "sorry" doesn't make up for my inconvenience.

This was my first time using a car service. The experience was exceptional from start to finish…read more The owner, Claudio, was very responsive. The price was slightly lower than some of his competitors. He was at my house about 10 minutes before pick up time. He is exceptionally personable and a very good driver.

We had the BEST experience with Luxxer for our girls trip - a group of 12. Claudio was an excellent…read moredriver, had great recommendations and was flexible with our itinerary. He made our trips from the airport and around wine country seamless. We can't wait to come back and use Luxxer again for our next trip!!

I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

Great guy had a great talk Got picked up from Chevron at…read moreCollin town fast reliable recommend

I needed a last minute wheelchair transportation service and Beeb came to the rescue! I couldn't…read morefind any other company that had availability. Not only did they have availability but they also even recommended me trying a different company that may be able to offer cheaper rates - I was very impressed by this ethic! A group of us really wanted to take a dear friend out to a restaurant that had recently become wheelchair bound. She hadn't been out of her assisted living facility for months! When it came time to celebrate her 82nd birthday, we began researching transportation options. Sonoma County Airport Taxi did a wonderful job! I booked the day before. Beeb was early to pick-up, got the group to the restaurant for the reservation on time and returned everyone back exactly as planned! He was very professional and texted me before and after the event, as I was just the one that arranged the service. My friends said he was very pleasant and professional. It's so nice to know this service exists for future excursions! Thanks, Beeb, for really making this a night to remember for my friends!

B was awesome when we couldn't get an Uber or A Lyft. Gave…read morehim a call after finding his number online at 707-401-0001 Came from Santa Rosa to pick me up in Sonoma with an accurate pickup time. Ride was good and car was nice.

We've had the pleasure of having B as our go-to ride for the past couple of years. Excellent…read morecommunication but above all reliable service. Highly recommended. Thank you!

We highly recommend Pacific Limousine & Town Car Service. We have used Uber and several other…read morelimousine services in the past, and Lon stands above all of them. Many limousine companies charge nearly twice his rates, and we have often had concerns about the reliability of ride-share services. Lon arrived early and was extremely patient while waiting for my wife. Despite the early 5:30 a.m. pickup, he was friendly, professional, and engaging. He ensured we arrived at San Francisco International Airport safely and on time. For our return trip, Lon communicated clearly and consistently, even as our flight was delayed by three hours. When we finally landed, he was right on time despite poor weather conditions and unusually severe highway flooding in Marin County. Once again, the ride home was comfortable and pleasant, and we arrived safely. We highly recommend Lon and will absolutely use his services again in the future.

I cannot recommend Pacific Limousine Car Service highly enough! I researched several companies;…read moredecided on Pacific Limousine; and could not be more delighted with my experience. Owner Lon Mehlos was a delight to deal with. Clear communication, unbelievable top- of the-line service, and he really goes the extra mile to keep clients safe and happy. I am beyond delighted!

Had a great trip to SF for the Monet Exhibit. Juan was on time. Parked in the garage and waited for…read moreus. Trip home was nice and smooth.

Great drivers and very reliable. Pick up and drop offs were timely and smooth. Would definitely use…read moreagain.

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

The service I received a from Marin airport transportation was simply outstanding I was picked up…read morefrom SFO after a very long flight and was very pleased at the a kind efficient service I received that evening this is definitely a transportation service to use I will be using them again in the future

Gulten, our driver, arrived right on time and was very accommodating and patient with our rowdy…read moregroup of 15. Limo/bus was very clean and extremely comfortable. Will definitely use Napa Shuttle & Limousines again.

Bait & Switch Practice:…read more I was quoted for a stretch limousine to take my family to Napa Valley on Oct 17th, 2021 and instead was sent a "Ford transit non luxury shuttle" without prior notice. The driver claimed he had only been dispatched that same morning before our 8am pickup and said I would have to resolve the dispute with management after our trip, so I documented the hourly rate dispute directly on the invoice the driver asked me to sign. After our trip, I called and left message to speak with management, stating a need to adjust the hourly rate quoted for a stretch limousine due to the unplanned vehicle change to a non luxury van. Two weeks later, without returning my call, they billed my credit card for additional time used at the disputed hourly stretch limousine rate. I called to discuss the disputed additional fee and asked Tanya to speak with a manager and instead got an email response from their manager Bobby falsely claiming that they sent email confirmation of a vehicle change in advance and also falsely claiming this was the first time they were hearing that the vehicle was wrong. Bobby quoted their policy to send confirmations in-advance, but refused to produce evidence they had done so, and threatened to report me to the "PUC" if I dispute their charges. I could not be more disappointed and they clearly demonstrate no interest in resolving service or billing errors. True Elegance Worldwide dba Napa Shuttle & Limousines' business practices are unethical.